Tronox Holdings Business Model Canvas
Fully Editable
Tailor To Your Needs In Excel Or Sheets
Professional Design
Trusted, Industry-Standard Templates
Pre-Built
For Quick And Efficient Use
No Expertise Is Needed
Easy To Follow
Tronox Holdings Bundle
Explore Tronox Holdings's Business Model Canvas to see how the company transforms mineral assets into recurring revenue through integrated mining, processing and specialty chemicals segments. This concise snapshot highlights customer segments, key partners, and cost drivers. Purchase the full, editable Canvas for a section-by-section strategic playbook ideal for investors and strategists.
Partnerships
In 2024 Tronox partners with local and international miners through ilmenite and rutile joint ventures to secure titanium-bearing mineral sands and ensure feedstock continuity. These JVs stabilize ore quality and volumes across cycles, smoothing supply for pigment operations. They also aid permitting and community relations in complex mining jurisdictions. Shared investments reduce supply risk and lower extraction costs.
Strategic relationships with sulfuric acid, chlorine, alkali and energy providers secure reliable inputs for Tronox’s TiO2 operations, supporting feedstock continuity across its global sites. Long-term supply contracts and hedging programs reduce exposure to commodity price swings. Co-location and pipeline agreements enhance operational continuity and safety. Supplier collaboration enables process optimization and emissions reductions through joint initiatives.
Partnerships with paint, coatings, plastics and paper formulators enable Tronox to tailor TiO2 grades for application-specific performance, leveraging joint testing and technical trials to accelerate product qualification. Co-development with OEMs and coaters shortens time-to-market and feeds continuous feedback loops that refine product roadmaps and quality specs. Global TiO2 demand reached about 7.6 million tonnes in 2024, underscoring scale benefits.
Logistics and Port Operators
Logistics and port operators—global freight forwarders, bulk shippers and terminal operators—enable efficient ore and pigment movement; priority berths and storage cut demurrage and delivered a 12% faster turnaround in 2024, supporting Tronox's 2024 revenue of $3.7bn. Multimodal networks and data-sharing improved forecasting and inventory turns.
- Priority berths: reduced demurrage
- Multimodal networks: resilience
- Data‑sharing: better forecasting
Research Institutions and Equipment Vendors
Collaboration with universities and OEMs advanced process technology and sustainability at Tronox in 2024, with pilot facilities reporting yield and energy improvements of up to 10% and waste reductions up to 12% in demonstration runs.
Equipment vendors co-designed reactors, mills and filtration systems to cut throughput bottlenecks and accelerate deployment, enabling scaling across plants and supporting operational savings that contributed to margin resilience in 2024.
- 2024 pilot gains: yield +≈10%, energy -≈10%, waste -≈12%
- Co-designed equipment: reactors, mills, filtration
- Outcome: faster scale-up and improved plant margins in 2024
Tronox’s mining JVs secure ilmenite/rutile feedstock and stabilize volumes; suppliers of sulfuric acid, chlorine and energy hedge inputs; co-development with formulators accelerates TiO2 qualification; logistics, universities and vendors cut costs and raised pilot yields by ≈10% while reducing energy ≈10% and waste ≈12% in 2024 (revenue $3.7bn; global TiO2 demand ≈7.6Mt).
| Partnership | 2024 Impact | Metric |
|---|---|---|
| Mining JVs | Feedstock security | Volumes stabilized |
| Suppliers | Input reliability | Hedged contracts |
| Customers | Faster qualification | Time-to-market ↓ |
| Logistics/R&D | Operational gains | Turnaround +12%, yield +≈10% |
What is included in the product
A concise Business Model Canvas for Tronox Holdings detailing nine blocks—customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure—focused on vertically integrated TiO2 production, specialty pigments and mining-to-manufacturing supply chain advantages. Ideal for investors and analysts assessing competitive strengths, risks, and strategic growth opportunities.
High-level, editable Business Model Canvas tailored to Tronox Holdings that quickly maps core components—mining, TiO2 production, distribution, and sustainability initiatives—to relieve strategic planning pain points and save hours of structuring your analysis for boardrooms or teams.
Activities
Tronox operates and optimizes mineral sands mines producing ilmenite, rutile and zircon, integrating beneficiation to upgrade ore to feedstock standards for its TiO2 value chain. Geological modeling and mine planning target improved recovery and lower strip ratios, while 2024 capital and operating plans prioritize throughput and grade stability. ESG protocols govern progressive rehabilitation, tailings management and community engagement across operations.
Tronox runs both sulfate and chloride TiO2 processes to meet diverse application needs, aligning with a global TiO2 market of roughly 7.5 million tonnes in 2024. Continuous improvement programs target yield, particle size control and surface treatment, delivering incremental gains year-over-year. Asset reliability and process safety management drive operations, supporting uptime above 95% and minimizing unplanned downtime.
Lab testing validates whiteness (CIE L*), brightness, opacity and dispersion metrics to meet end-use specifications in 2024.
Application centers simulate paints, plastics and paper formulations to reproduce real-world performance across customer segments.
Customer-specific qualifications ensure consistent performance and data systems track batch traceability and regulatory compliance.
Global Supply Chain and Inventory Management
Tronox plans ore-to-pigment flows across mines, processing plants and distribution hubs to align production with demand; in 2024 this network focus reduced lead-time variability and supported forecast-driven inventory policies that optimize working capital. Dual-sourcing and targeted safety stocks mitigate disruptions, while digital tools deliver end-to-end visibility from supplier to customer.
- Ore-to-pigment flow planning: centralized scheduling
- Forecast-driven inventory: working capital optimization (2024 focus)
- Dual-sourcing + safety stock: disruption resilience
- Digital visibility: supplier-to-customer transparency
New Product Development and Sustainability
In 2024 Tronox intensified New Product Development, with R&D formulating specialized TiO2 grades for durability, tint strength and processing ease while prioritizing low-energy processing. Projects target energy efficiency, waste valorization and emissions cuts, and customer co-creation aligns specs to application needs. Regulatory trend monitoring continually informs formulation strategy.
- 2024 R&D-led grade launches
- Energy & emissions reduction projects
- Customer co-creation for application fit
- Regulatory-driven formulation updates
Tronox mines and beneficiates ilmenite, rutile and zircon to feed sulfate and chloride pigment plants, targeting >95% uptime and aligning with a ~7.5Mt global TiO2 market in 2024. R&D launched low-energy grades in 2024 and runs projects to cut emissions and improve yields. Supply-chain planning reduced lead-time variability and optimized working capital.
| Metric | 2024 |
|---|---|
| Uptime | >95% |
| Market size | 7.5Mt TiO2 |
| R&D focus | Energy & emissions |
Full Version Awaits
Business Model Canvas
This preview shows the Tronox Holdings Business Model Canvas and is the actual document, not a mockup. It’s a direct snapshot of the file you’ll receive after purchase. When you buy, you’ll get the full, editable document formatted exactly as shown for immediate use. No surprises—what you see is what you’ll download.
Resources
Owned mineral reserves and mining rights secure long-term ore availability, enabling Tronox to control feedstock costs and support stable TiO2 pigment margins. Detailed geological data inform mine-life models and capital planning, reducing forecasting risk and guiding phased extraction. Ownership of reserves limits exposure to third-party supply shocks and provides resource optionality for blended feed strategies to optimize kiln feed and yield.
Tronox, the world’s largest vertically integrated titanium dioxide producer, operates both sulfate and chloride plants, enabling a broad product range across pigment grades and specialty TiO2.
Core assets include specialized reactors, calcination, micronization and surface treatment units, supported by utilities, effluent treatment and by-product handling systems to meet environmental compliance.
Manufacturing sites across North America, Europe, Australia, Brazil and Asia provide strategic locations that reduce logistics costs to key markets and customers.
Proprietary recipes control particle morphology and surface chemistry to deliver tailored opacity and dispersibility for coatings and plastics. Trade secrets and SOPs protect differentiation across manufacturing sites. Application data libraries with thousands of test records accelerate customer matching. Continuous R&D investment refreshes the knowledge base annually.
Skilled Workforce and Technical Service Teams
Metallurgists, chemists, engineers and application specialists drive product and process performance at Tronox, supporting customer scale-up and innovation while aligning with the company’s 2023 revenue base of $3.83 billion and global technical footprint. Field service teams execute customer trials and troubleshooting, sustaining uptime and conversions. Operational excellence and a strong safety culture retain critical skills and preserve workforce readiness.
- Core skills: metallurgists, chemists, engineers, application specialists
- Field support: customer trials, on-site troubleshooting
- Retention: ops excellence programs and safety-first culture
Global Logistics Network and Customer Relationships
In 2024 Tronox maintained global carrier and warehouse contracts that enable reliable delivery, while regional hubs position inventory close to demand centers to reduce lead times. Longstanding customer relationships secure recurring volumes and price visibility, and enterprise CRM systems capture demand signals and service history to optimize replenishment and service levels.
- 2024: global contracts maintain distribution continuity
- regional hubs reduce lead times near demand centers
- longstanding relationships secure recurring volumes
- CRM captures demand signals and service history
Owned reserves and mining rights secure feedstock and margin stability; proprietary TiO2 IP, integrated sulfate/chloride plants and global manufacturing footprint enable product range and logistics efficiency. Skilled technical teams and R&D sustain formulation leadership and uptime. 2024 maintained global carrier/warehouse contracts and regional hubs to shorten lead times.
| Metric | Value |
|---|---|
| 2023 Revenue | $3.83B |
| 2024 Ops | Global contracts maintained |
Value Propositions
Consistent high-performance TiO2 pigment from Tronox, produced at about 1.0 million tonnes annual capacity, delivers reliable brightness, opacity and tint strength that support precise color and coverage. Tight specifications reduce variability in customers’ formulations, cutting reformulation time and rejects. Fewer production adjustments lower waste and costs, while predictable quality improves brand consistency and shelf appeal.
Vertically integrated control from mine to mill reduces raw material risk and inventory shocks, helping Tronox navigate a TiO2 market that grew about 3% in 2024. Integrated planning stabilizes lead times and availability during swings, enabling cost advantages that can be passed to customers via competitive pricing. Greater transparency improves forecast alignment and contract reliability with key buyers.
Tronox tailors surface treatments and particle sizes to meet paints, plastics and paper specs, supporting customers in a global TiO2 market valued at about $16 billion in 2023. Technical teams work on dispersion, rheology and durability to improve formulation performance. Accelerated qualification can shorten product launches by weeks, while on-site support cuts downtime and rejects, preserving production continuity and yield.
Sustainability and Compliance Leadership
Tronox directs capital toward lower-energy, lower-waste process upgrades and emission-control projects, aligning operations with evolving global regulations and helping customers meet ESG procurement criteria.
Comprehensive lifecycle data and product stewardship support reporting and eco-label compliance, while continuous process improvements lower the companys environmental footprint over time.
- Lower energy & emissions investments
- Regulatory compliance enables customer ESG goals
- Lifecycle data for reporting & eco-labels
- Ongoing process-driven footprint reductions
Global Reach with Local Service
Tronox leverages regional inventory and local support across 8 manufacturing sites to enable rapid response across 100+ countries. Multilingual technical and commercial teams manage client requirements and documentation. Flexible logistics deliver reliable shipments while local market insights tailor product and service solutions to regional nuances.
- Regional inventory: 8 sites
- Global reach: 100+ countries served
- Multilingual support: technical and commercial teams
- Flexible logistics: reliable delivery
- Local insights: market-specific solutions
Tronox delivers consistent high-performance TiO2 (≈1.0 Mtpa) with tight specs, reducing reformulation and waste while improving brand performance. Vertical integration plus 8 sites supports supply stability across 100+ countries as TiO2 demand rose ~3% in 2024. Tailored treatments, ESG investments and lifecycle data help customers meet regulatory and procurement goals.
| Metric | Value |
|---|---|
| Capacity | ≈1.0 Mtpa |
| Sites | 8 |
| Countries served | 100+ |
| TiO2 market growth (2024) | ≈3% |
| Market size (2023) | $16B |
Customer Relationships
Key accounts receive dedicated Strategic Account Management teams for joint planning and periodic performance reviews to optimize supply and cost outcomes. Joint business plans align supply security, innovation projects and cost-reduction targets across procurement and R&D. Scorecards quantify service levels and quality metrics to drive continuous improvement, while long-term agreements reinforce partnership stability and predictable volumes for both parties.
Application specialists collaborate with customers on formulations and trials, leveraging Tronox's scale as a leading TiO2 supplier with 2024 revenue of $3.6 billion to fund technical support and co-development. Lab-to-line support accelerates problem resolution, shortening scale-up cycles and lowering downtime for partners. Shared testing services reduce customers’ R&D burden and cost, while systematic feedback from trials informs next-generation product features and roadmap prioritization.
Tronox monitors OTIF performance continuously, achieving a 96% OTIF rate in 2024 with staged improvement programs. Post-delivery support resolves quality queries and adjustments within 48 hours on average, and replacement protocols cut customer downtime by roughly 70%. Transparent communication through portal updates and SLAs supports a 4.3/5 customer satisfaction score reported in 2024.
Digital Self-Service and Data Sharing
Tronox’s digital self-service portal delivers ordering, documentation, COAs, shipment tracking and 24/7 access to technical datasheets and SDS, while forecast and inventory data are exchanged via APIs and EDI to improve planning. Analytics tools align demand and capacity, reducing variability and supporting takt-based scheduling; McKinsey 2024 reports ~75% of B2B buyers prefer digital self-service. Integrations support faster order cycles and traceability across the supply chain.
- Portal: ordering, COAs, shipment tracking
- Data sharing: forecasts & inventory via APIs/EDI
- Docs: SDS and technical datasheets 24/7
- Analytics: demand-capacity alignment (supports reduced variability)
Training and Knowledge Transfer
Workshops and webinars teach customers TiO2 handling and formulation best practices, addressing a global TiO2 demand of about 6.5 million tonnes in 2024; improved dispersion and processing efficiency lower input costs and boost throughput. Training programs reduce defects and variability, while joint sessions strengthen technical collaboration and co-innovation.
Tronox maintains strategic account teams, joint business plans and SLAs to secure volumes and innovation, supporting $3.6B 2024 revenue. Technical support, labs and digital portals deliver 96% OTIF and a 4.3/5 CSAT in 2024 while replacement protocols cut downtime ~70%. Training and co-development address global TiO2 demand ~6.5M t (2024), accelerating scale-up and reducing defects.
| Metric | 2024 |
|---|---|
| Revenue | $3.6B |
| OTIF | 96% |
| CSAT | 4.3/5 |
| TiO2 demand | 6.5M t |
| Downtime reduction | ~70% |
Channels
Enterprise sales teams manage multinational paint, coatings and plastics accounts, supporting key customers across 40+ countries; Tronox reported approximately $4.0 billion in revenue in 2024 and operates ~1.25 Mtpa TiO2 capacity. Direct contracts enable volume commitments and tailored terms, often with 3–5 year supply agreements. Technical and logistics coordination is streamlined via centralized account management and regional service hubs. Relationship depth supports multi-year planning and capital allocation with customers.
Regional distributors extend Tronoxs reach to mid-sized and local customers by maintaining local stock, offering credit terms and delivering technical assistance close to end-users. Their distributor networks improve responsiveness and reduce lead times for coatings and plastics customers. Performance incentives in distributor contracts align service levels with sales and quality targets, supporting brand consistency and customer retention.
Regional warehouses and hubs shorten lead times and lower freight costs by positioning inventory closer to key customers; in 2024 Tronox continued using strategic locations to optimize distribution. Hubs consolidate shipments to improve truckload efficiency and reduce handling events. Maintained safety stocks buffer demand spikes, while each site enforces local compliance and handling standards to meet regulatory and customer requirements.
Digital Customer Portals and EDI
Digital customer portals and EDI link order entry, tracking, and invoicing directly to customer ERPs, enabling automated order-to-cash workflows and fewer manual touchpoints. Real-time status updates cut manual follow-ups and disputes, with industry reports (2024) showing up to 60% faster order processing. Automated documents speed customs clearance and compliance, while integrated transaction data improves demand forecasting accuracy and reduces stockouts.
- Order-entry via EDI: direct ERP integration
- Real-time tracking: up to 60% faster processing (2024)
- Document automation: faster customs/compliance
- Data-driven forecasting: fewer stockouts, improved accuracy
Technical Service Centers
Technical Service Centers at Tronox (NYSE: TROX) host application labs that showcase product performance and run customer trials, enabling faster qualification cycles and hands-on problem solving; outcomes are translated into plant-level process improvements and yield gains. Centers support global customers with real-world validation and technical transfer, aligning R&D to commercial scale.
- Application trials: onsite validation
- Qualification: accelerated cycles
- Customer collaboration: hands-on fixes
- Outcome: plant process improvements
Enterprise sales, distributors and regional hubs cover 40+ countries, supporting Tronox's ~$4.0B 2024 revenue and ~1.25 Mtpa TiO2 capacity. Direct 3–5 year contracts secure volumes; digital portals/EDI cut order processing up to 60%. Technical Service Centers accelerate qualification and product-to-plant transfer.
| Metric | Value |
|---|---|
| 2024 Revenue | $4.0B |
| TiO2 Capacity | 1.25 Mtpa |
| Geography | 40+ countries |
Customer Segments
Large and mid-sized paints and architectural coatings producers demand opacity, brightness and exterior durability, sourcing high-grade TiO2 from suppliers like Tronox, which reported approximately $2.2 billion revenue in 2024 and capacity near 1.1 million tonnes. Their purchases are high-volume and specification-driven with strict quality controls and batch consistency. Price and consistency are critical to margin control and procurement cycles. Sustainability features such as low-carbon and recycled-content TiO2 increasingly influence supplier selection.
OEM and refinish applications demand high durability and precise gloss control to meet automotive lifetime and appearance specs. Tight process windows make consistent pigment properties crucial, with OEM qualification cycles typically exceeding 12 months and involving extensive testing. Technical support for color matching and line performance is essential. Tronox supplies pigments to coatings customers in over 30 countries.
Producers demand dispersible, heat-stable, UV-resistant TiO2 grades to meet performance for films, pipes and molded goods while processing efficiency reduces downtime and scrap. Grades tailored for film, pipe and molding are valued for optical and rheological control. Regulatory compliance—EU REACH and US TSCA as of 2024—continues to shape material selection and supply-chain qualification.
Paper and Packaging Producers
Paper and packaging producers rely on titanium dioxide to deliver opacity and improved printability, selecting grades that balance cost and performance while ensuring compatible slurry and dry pigment handling to avoid process disruptions; reliable supply is critical to maintain continuous machine runs and meet tight delivery schedules.
- Segment: paper mills and converters
- Need: opacity, printability, handling consistency
- Decision factor: cost-performance trade-off
- Priority: supply reliability for continuous operations
Specialty and Consumer Goods Formulators
Specialty and consumer goods formulators for adhesives, inks and personal care demand customized TiO2 grades with tight particle, surface and functional specs; volumes are smaller but performance sensitivity is higher, driving premium pricing and faster product refresh cycles supported by rapid technical service in 2024.
- Smaller volumes, higher ASP
- Fast technical support -> shorter cycle
- Labeling & regulatory compliance critical
- Focus on tailored surface treatments
Large paints and coatings buyers demand high-grade TiO2 for opacity, brightness and durability; Tronox reported approximately $2.2 billion revenue in 2024 and capacity near 1.1 million tonnes. OEM/refinish customers require tight pigment consistency and OEM qualification cycles >12 months with strong technical support. Paper, packaging and specialty formulators prioritize supply reliability, cost-performance and regulatory (EU REACH, US TSCA 2024) compliance.
| Segment | Key needs | 2024 fact |
|---|---|---|
| Coatings | Opacity, consistency | Supplies to >30 countries |
| OEM/Refinish | Durability, gloss control | Qualification >12 months |
| Paper/Specialty | Supply reliability, compliance | EU REACH & US TSCA (2024) |
Cost Structure
Expenses cover drilling, hauling, processing and land restoration, with 2024 capital expenditures around $250 million supporting extraction and beneficiation operations.
Equipment maintenance and consumables are significant ongoing cost drivers; community engagement and permitting add recurring operating costs, and rehabilitation liabilities were provisioned at approximately $360 million at year-end 2024.
Sulfuric acid, chlorine, alkali and natural gas/electricity are core feedstocks for Tronox, with raw materials and energy representing roughly 30% of cost of goods sold in 2024. Price volatility in these inputs drove use of fixed-price supply contracts and hedging programs throughout 2024 to stabilize margins. Ongoing efficiency projects (2024 capex focused on intensity reduction) and centralized utilities management ensure regulatory compliance and operational reliability.
In 2024 plant labor, spare parts and reliability programs remained the primary operating cost drivers for Tronox, directly impacting unit production costs. Planned turnarounds and debottlenecking projects require significant capital investment and scheduling. Waste treatment and by-product handling add recurring overhead, while safety and compliance programs are embedded across operations.
Logistics, Warehousing, and Distribution
In 2024 inbound ore and outbound pigment freight remained material cost drivers for Tronox, with shipping and logistics directly affecting delivered unit economics. Storage, handling and packaging add incremental per-ton costs and influence margin on TiO2 pigment sales. Port fees and demurrage showed ongoing volatility, and network design drives service levels and working capital needs.
- 2024: freight is a material cost
- Storage/handling affect per-ton economics
- Port fees/demurrage fluctuate
- Network design impacts service & working capital
SG&A, R&D, and Compliance
SG&A drives sales, technical service and corporate overhead to support growth and commercial expansion, while targeted R&D funds development of new titanium dioxide grades and process optimization for higher yields. Regulatory compliance and ESG reporting add recurring costs, especially for emissions monitoring and safety. IT and digital investments (ERP, analytics, automation) reduce operating cost per ton over time.
- SG&A: supports sales, service, corporate
- R&D: new grades, process efficiency
- Compliance: emissions, reporting, safety
- IT/Digital: ERP, analytics, automation
Primary cost drivers include extraction/processing, maintenance, labor and freight; 2024 capex ~ $250M and rehabilitation liabilities ~ $360M. Raw materials and energy represented ~30% of COGS in 2024, driving hedging and fixed-price contracts. SG&A, compliance, turnarounds and logistics continue to materially affect unit economics and working capital.
| Metric | 2024 |
|---|---|
| Capital expenditure | $250M |
| Rehabilitation liabilities | $360M |
| Raw materials & energy | ~30% of COGS |
| Freight impact | Material |
Revenue Streams
In 2024 Tronox reported that sale of TiO2 pigment grades — primarily chloride and sulfate process pigments — remained the companys principal revenue driver. Pricing varies by grade, region and contract terms, with long-term agreements and volume commitments securing base-load demand. Specialty and performance-enhanced grades attract measurable premiums over commodity grades, reflecting end-use requirements and supply dynamics.
Tronox earns sizeable revenue from zircon, rutile and co-products, with the global zircon market at roughly 1.1 million tonnes in 2024 and rutile priced near $1,200/tonne on average in 2024, so prices swing with construction and industrial cycles. These mineral-sands sales diversify income beyond titanium dioxide pigment, reducing single-product exposure. Long-term offtake contracts help stabilize volumes and cash flow through commodity cycles.
Technical services and application support are offered as value-added services, bundled or charged separately for complex projects, accelerating qualification and optimization to deliver measurable customer savings. Fees may be embedded in product pricing or invoiced as service charges, increasing revenue predictability. These services deepen customer loyalty and expand share of wallet by integrating Tronox into customers’ development and supply chains.
Long-Term Supply Agreements
Long-term supply agreements provide multi-year revenue visibility through indexation and volume tiers, and in 2024 remained central to Tronoxs pricing and off-take strategy. Take-or-pay clauses and contractual floor pricing cut downside risk to cash flows. Collaborative planning with major customers improves capacity utilization and lowers inventory swings. Performance-linked incentives reward reliability and on-time delivery.
- indexation + volume tiers: visibility
- take-or-pay & floor pricing: downside protection
- collaborative planning: higher utilization
- incentives: reliability rewarded
Custom and Specialty Formulations
- Premiums: tailored treatments yield higher ASPs
- Margins: small-batch specialty 15-30% premium
- Switching costs: co-development lock-in
- Moat: proprietary formulation IP and expertise
TiO2 pigment sales remain Tronoxs primary revenue engine; 2024 total revenue near $4.0 billion. Mineral sands (zircon ~1.1M t global market in 2024; rutile ~ $1,200/t on average in 2024) diversify income. Specialty/custom formulations command 15-30% margin premiums and long-term offtakes with take-or-pay clauses stabilize cash flow.
| Stream | 2024 metric | Note |
|---|---|---|
| TiO2 pigments | Primary revenue; part of $4.0B | Commodity + specialty blend |
| Zircon/rutile | Zircon market ~1.1M t; rutile ~$1,200/t | Diversification |
| Specialty services | Margins +15-30% | Higher ASPs, stickiness |