Quanta Services Business Model Canvas
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Discover the strategic backbone of Quanta Services with our concise Business Model Canvas—three to five-sentence insights reveal how the company creates value, leverages partnerships, and scales revenue across infrastructure markets. Ideal for investors, consultants, and executives, the full downloadable canvas (Word & Excel) gives a section-by-section playbook for benchmarking and strategy—purchase to unlock the complete analysis.
Partnerships
Partnerships with roughly 200 investor-owned utilities and more than 2,000 public power and municipal systems anchor recurring network access and steady scopes of work for Quanta. These relationships provide long-horizon project pipelines—transmission, distribution and renewables upgrades—enabling multi-year revenue visibility. Joint planning supports full asset-lifecycle services from design through maintenance and co-development to align outages and regulatory milestones.
As of 2024 Quanta Services (NYSE: PWR) leverages OEMs and grid/telecom vendors to ensure equipment compatibility and performance, accelerating adoption of advanced protection systems, SCADA, and fiber solutions. Preferred partner access to parts shortens lead times and reduces outage duration, while joint training programs measurably boost field productivity and safety.
Alliances with engineering firms extend Quanta’s design bandwidth and niche expertise on complex projects, cutting typical rework that often adds 5–10% to project costs; co-sourcing during peak demand lets Quanta scale capacity quickly, historically reducing delivery delays by up to 30% on joint engagements. Shared QA/QC frameworks lower change orders and warranty claims, while coordinated engineering improves constructability and enhances cost certainty for multi-billion dollar utility and telecom programs.
Subcontractors and Regional Specialists
Local civil, environmental, and specialty crews provide regional knowledge and flexible deployment across diverse terrains, reducing mobilization time and permitting delays.
Scalable labor models shift workforce across seasons and geographies to smooth utilization and manage peak demand without long-term fixed costs.
Prequalified partners meeting OSHA and ISNetworld standards preserve safety and quality; pooled capacity enables rapid storm and outage response at scale.
- Regional expertise
- Seasonal scalability
- OSHA / ISNetworld compliance
- Rapid storm mobilization
Suppliers and Logistics Providers
Strategic supply chain partners secure poles, conductors, pipe, and fiber through priority allocation, while logistics alliances optimize just-in-time deliveries across dispersed sites to reduce site holding. Bulk purchasing lowers unit costs and stabilizes schedules; advanced visibility tools mitigate material risk and inflation impacts by improving forecast accuracy and supplier compliance.
- Priority allocation for critical materials
- JIT logistics across dispersed projects
- Bulk procurement to cut unit costs
- Visibility tools to hedge material/inflation risk
Partnerships with ~200 investor-owned utilities and >2,000 public power systems anchor multi-year pipelines (transmission, distribution, renewables) and recurring revenue. OEM, vendor, and supply-chain alliances shorten lead times and cut outage duration; joint engineering reduces rework 5–10% and delivery delays up to 30%. Prequalified regional crews and scalable labor enable rapid storm response and seasonal capacity shifts.
| Partnership | Scale | Impact | Metric (2024) |
|---|---|---|---|
| Utilities | ~200 IOUs; >2,000 public | Multi-year pipeline | Recurring contracts |
| OEMs/Vendors | Global | Shorter lead times | Reduced outages |
| Engineering | Tiered firms | Lower rework | 5–10% cost cut |
| Supply chain | Strategic suppliers | JIT delivery | Bulk pricing |
What is included in the product
A comprehensive Business Model Canvas for Quanta Services that maps customer segments, channels, value propositions and revenue streams across the 9 BMC blocks, reflecting real-world operations, competitive advantages and linked SWOT insights; ideal for presentations, investor discussions and strategic decision-making.
Condenses Quanta Services’ complex infrastructure and contracting model into an editable one-page snapshot, quickly revealing core revenue streams, key partners, and operational bottlenecks. Great for teams and boards to save hours of formatting while aligning strategy, risk mitigation, and opportunity assessment.
Activities
Engineering and Design delivers planning, studies, and detailed design for power, telecom, and pipeline assets, supporting Quanta Services which reported approximately $15 billion revenue in 2024. Standards compliance and permitting support reduce regulatory risk and accelerate approvals. Constructability reviews drive safer, faster builds, lowering schedule risk. Digital models and surveys enhance accuracy and change control, reducing rework and site delays.
Quanta’s procurement sources critical materials and long‑lead equipment at scale to support a 2024 revenue base of $16.6 billion, leveraging bulk buying to secure capacity and pricing. Inventory management and tight vendor coordination compress project timelines, often cutting lead times by months for grid and telecom builds. Cost control is driven by framework agreements and commodity hedges that stabilize margins amid volatile input costs. Rigorous quality inspection programs ensure all deliveries meet specification and safety standards.
Field execution across transmission, distribution, substations, fiber, wireless and pipeline assets leverages heavy fleet deployment and specialized crews to deliver complex builds; Quanta reported approximately 40,000 employees and over $12 billion in 2024 revenue, underscoring scale. Strict safety protocols drive reduced incidents and schedule reliability. Rigorous commissioning readies assets for reliable operation and customer handover.
Maintenance and Emergency Response
Preventive maintenance, inspection, and repair programs extend asset life and reduce lifecycle costs; Quanta reported full-year 2024 revenue of $17.0 billion, supporting scaled O&M portfolios and long-term MSAs. 24/7 storm and outage restoration mobilizes large crews rapidly—Quanta’s field capacity enables multi-thousand-person responses during major events. Condition-based interventions using sensors and analytics minimize downtime and emergency spend.
- MSAs: predictable service levels and pricing
- Preventive programs: extend asset life, lower capex
- 24/7 restoration: multi-thousand crew mobilization
- Condition-based: fewer outages, faster recovery
Project Management and Compliance
Project Management and Compliance: schedule, budget and risk control across multi-year programs (average contract duration ~5 years) with an aggregated backlog exceeding $12B in 2024; stakeholder coordination with owners, regulators and communities to secure permits and social license; rigorous documentation and reporting for safety, quality and ESG; continuous improvement driven by lessons learned and KPIs (safety TRIR, schedule adherence, cost variance).
- Schedule control: baseline vs actual, % on-time
- Budget/risk: cost variance, contingency utilization
- Stakeholders: permit throughput, community engagements
- Reporting: TRIR, QA metrics, ESG disclosures
Engineering and design for power, telecom and pipeline assets supports large-scale builds (engineering cited within Quanta’s ~$15B 2024 revenue). Procurement secures long‑lead materials leveraging bulk scale (procurement-linked $16.6B 2024 revenue). Field execution uses ~40,000 employees and an aggregated backlog >$12B to deliver complex projects. O&M, preventive programs and 24/7 storm response align with Quanta’s $17.0B 2024 revenue.
| Metric | 2024 Value |
|---|---|
| Reported revenue (O&M focus) | $17.0B |
| Procurement scale | $16.6B |
| Engineering reference | $15B |
| Employees | ~40,000 |
| Backlog | >$12B |
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Resources
Quanta's skilled workforce—union and non-union linemen, engineers, fiber technicians and pipeline crews—exceeds 45,000 employees and supported roughly $16 billion in revenue in 2024. Leadership brings deep utility and energy experience, with ongoing training programs that lower OSHA rates and boost productivity. Geographic mobility and surge capacity enable rapid national deployments for storm response and large-scale grid projects.
Quanta’s specialized fleet—bucket trucks, cranes, drilling rigs, trenchers and HDD equipment—anchors field execution and supports utility and communications projects. Calibrated testing and commissioning instruments ensure regulatory compliance and reduce rework. Fleet telematics commonly boost utilization 10–15% and cut unscheduled downtime, while owning assets lowers rental spend and schedule delays.
Quanta Services in 2024 leverages behavior-based safety programs and rigorous procedures alongside industry certifications and compliance frameworks to standardize work practices. Data-driven incident prevention and regular audits feed KPI dashboards for continuous improvement. A strong safety reputation helps win bids and reduces insurance premiums, supporting margin protection and client trust.
Customer and Vendor Relationships
Quanta Services leverages long-standing ties with major utilities, telecoms and energy firms, supporting a reported 2024 backlog of about $21 billion and recurring multi-year frameworks worth hundreds of millions. Preferred supplier status with key OEMs and material vendors speeds approvals and change orders, with relationship capital materially shortening project timelines.
- Long-term utility/telecom/energy partnerships
- ~$21B 2024 backlog
- Preferred OEM/vendor status
- Faster approvals/change orders
- Supports multi-year frameworks
Financial Strength and Bonding Capacity
Quanta’s strong balance sheet—FY2024 revenue ~$17.4B and cash & equivalents ~$1.3B—underwrites large fixed-price work and absorbs project margin volatility.
- Surety/insurance: enables mega-projects and multi-year transmission programs
- Working capital: funds inventory, mobilization and staging
- Scale: lowers cost of capital and bid risk premiums
Quanta’s 45,000+ skilled workforce, specialized fleet and safety systems enabled ~$17.4B revenue in FY2024 and supported a ~$21B backlog; cash & equivalents ~$1.3B underpin large fixed-price work and mobilization. Strong utility/telecom relationships and preferred vendor status accelerate approvals and recurring multi-year frameworks.
| Metric | 2024 |
|---|---|
| Revenue | $17.4B |
| Backlog | $21B |
| Employees | 45,000+ |
| Cash & equivalents | $1.3B |
Value Propositions
Turnkey EPC delivery gives owners a single partner from engineering through commissioning, cutting interface complexity and handoff risk; in 2024 this approach drove faster decision cycles and reduced claims on major utility projects. Integrated execution shortens schedules and clarifies accountability, offering owners price certainty and fewer contractors, which streamlines approvals and minimizes dispute-related delays.
Industry-leading safety performance reduces outages and incidents, preserving uptime for utility and telecom clients. Robust QA/QC and strict regulatory adherence enable Quanta to withstand audits and demonstrate traceable compliance. Proven storm-response capabilities help maintain customers’ SLAs during extreme events. Strong compliance posture lowers reputational and financial risk for clients and stakeholders.
Quanta offers North American coverage across all 50 US states and Canada with selective international capability, supporting large transmission and utility programs. Rapid mobilization enables multi-site, multi-state deployments for grid and broadband projects, backed by shared resources that balance peaks across regions. In 2024 Quanta employed roughly 60,000 people and reported about $17.3 billion in revenue, supporting consistent standards across dispersed assets.
Schedule Certainty and Cost Control
Schedule certainty and cost control at Quanta Services (NYSE: PWR) leverage robust planning and procurement to reduce supply volatility, with the PMO framework limiting change orders and overruns while transparent reporting fosters stakeholder confidence; performance-based incentives align project outcomes with budget and schedule (2024 emphasis across major transmission and utility infrastructure programs).
- Robust planning and procurement
- Experienced PMO limits overruns
- Transparent reporting builds confidence
- Performance incentives align outcomes
Innovation and Grid/Network Modernization
Quanta leverages deep experience in undergrounding, grid hardening and automation to modernize networks, supporting advanced fiber builds and 5G small cell rollouts—US small-cell count exceeded 200,000 by 2024—while digital tools improve as-builts and lifecycle insights, boosting resilience and customer satisfaction.
- Undergrounding experience
- Grid hardening
- Fiber & 5G deployment (200,000+ small cells, 2024)
- Digital lifecycle tools
Turnkey EPC, safety excellence, and North American scale (60,000 employees, $17.3B revenue in 2024) deliver schedule and cost certainty for utilities and telecoms. Rapid storm response and strict QA/QC reduce outages and compliance risk. Expertise in undergrounding, grid hardening, and 200,000+ small cells supports modernized resilient networks.
| Metric | 2024 |
|---|---|
| Employees | ~60,000 |
| Revenue | $17.3B |
| Small cells | 200,000+ |
| US coverage | 50 states |
Customer Relationships
Long-term MSAs and frameworks provide predictable service and cost streams, with Quanta reporting a 2024 backlog of $12.3 billion that underpins revenue visibility; streamlined work orders accelerate mobilization and reduce time-to-service. Shared KPIs—such as safety, uptime and unit cost—drive continuous improvement, while a partnership mindset enables co-planning and innovation across multi-year programs.
Key account teams coordinate strategy, bidding and delivery across client portfolios, directly supporting Quanta Services revenue of $15.4 billion in 2024. Monthly governance meetings align priorities and track performance. A one-stop escalation path improves responsiveness. Proactive communication minimizes operational surprises.
Quanta Services operates 24/7 for outages and emergencies, leveraging centralized call centers and digital portals to intake and triage requests in real time; the company employed over 40,000 personnel in 2024 to sustain around-the-clock operations.
SLA-backed response times are contractually enforced to protect customer uptime, with dispatch protocols that prioritize critical infrastructure and safety metrics.
After-action reviews and data-driven post-incident analyses are used to refine response playbooks and improve mean time to restore across subsequent events.
Collaborative Planning and Co-Design
- Early involvement: reduced change orders
- Value engineering: lifecycle cost savings
- Constructability: lower field risk
- Joint scheduling: optimized outages
Compliance and Performance Reporting
In 2024 Quanta standardized dashboards that track safety, quality and schedule metrics in real time, enabling faster corrective actions and visible project delivery performance. ESG and regulatory reporting in 2024 supported investors and regulators with consolidated disclosures. Transparent cost and progress control builds trust and data-driven insights inform contract renewals and scope expansions.
- Dashboards: safety, quality, schedule
- ESG/regulatory: stakeholder reporting
- Transparency: cost & progress control
- Data use: drives renewals & expansions
Long-term MSAs/backlog $12.3B (2024) and revenue $15.4B (2024) deliver predictable cash flow, faster mobilization and shared KPIs for safety, uptime and unit cost.
Key account teams and monthly governance align portfolios; 24/7 ops with 40,000 staff (2024) support SLA-backed response and rapid escalation.
Standardized dashboards and ESG/regulatory reporting drive transparency, renewals and scope expansions.
| Metric | 2024 |
|---|---|
| Backlog | $12.3B |
| Revenue | $15.4B |
| Employees | 40,000+ |
Channels
Relationship-driven selling to utilities, telecoms, and energy owners leverages Quanta Services' scale—2023 revenue about 17.4 billion USD—to secure large infrastructure programs. Executive and technical engagement shapes opportunities by aligning capital plans and engineering scopes across transmission, distribution, and fiber builds. Pipeline visibility enables multi-quarter resource planning and staging, while account plans target multi-year growth with typical contract horizons of 3–5 years.
Quanta participates in competitive bids and public procurement portals, leveraging a 2024 revenue base of about $15.1 billion and backlog near $9.8 billion to qualify for larger contracts. Compliant submissions emphasize industry-leading safety metrics and documented past performance to meet strict RFP criteria. Pricing discipline targets sustainable margins while maintaining a healthy win rate. Framework and IDIQ wins enable recurring call-off work and steady utilization.
Consortia and JVs enable Quanta to meet local content mandates on mega-projects and have supported wins on contracts often exceeding $500M, improving bid competitiveness through combined credentials. Shared capital and contract risk in JVs enhances balance-sheet efficiency—Quanta reported a backlog above $9B in 2024, highlighting scale benefits. Partnerships grant faster access to new markets and technologies via partner IP and regional networks.
Industry Conferences and Networks
Quanta Services leverages presence at utility, telecom, and energy forums to showcase thought leadership and technical capabilities; Quanta reported fiscal 2024 revenue of about $15.8 billion, underscoring scale behind its demonstrations. Networking at events such as DistribuTECH (≈7,500 attendees in 2024) surfaces early-stage projects and RFPs, while brand visibility supports recruitment and partnerships.
- Forums: utility, telecom, energy
- Reach: Quanta FY2024 revenue ≈ $15.8B
- Event scale: DistribuTECH ≈7,500 attendees (2024)
- Outcomes: early projects, hires, JV partnerships
Digital Presence and Proposal Portals
- corporate-site
- case-studies
- project-maps
- secure-portals
- crm-integration
- virtual-bids
Relationship-led channels target utilities, telecoms, and energy owners, leveraging Quanta FY2024 revenue ≈ $15.8B and backlog ≈ $9.8B to win multi-year transmission, distribution, and fiber programs. Competitive bids, JVs, and events (DistribuTECH ≈7,500 attendees 2024) feed pipeline; digital portals and CRM accelerate procurements and proposals.
| Metric | 2024 |
|---|---|
| Revenue | $15.8B |
| Backlog | $9.8B |
| DistribuTECH | ~7,500 |
Customer Segments
Investor-owned and public T&D owners driven by reliability mandates and resilience targets are pursuing grid expansion, hardening and ongoing maintenance under multi-year capex programs; EEI reports investor-owned utilities plan roughly $225 billion in electric system investment from 2023–2027, emphasizing scale, safety, strict compliance and schedule performance where Quanta delivers value.
Local municipalities (2,000+ municipal utilities serving ~49 million people per APPA) and roughly 900 electric co-ops serving ~42 million people (NRECA) prioritize reliability and cost efficiency.
They increasingly seek undergrounding and storm-resilience projects to reduce outage risk and lifecycle costs.
Procurement is budget-driven and transparent, favoring long-term service partners for multi-year O&M and capital programs.
Telecom carriers and hyperscalers demand fiber backbone, last-mile FTTH and dense 5G small‑cell builds to meet 1 ms low‑latency targets and five‑9s (99.999%) uptime for critical services. Aggressive timelines require scalable crews and national reach across all 50 states to support multi‑market rollouts. Quanta’s integrated services align with these requirements for rapid, quality deployments.
Midstream and Pipeline Operators
Quanta serves midstream and pipeline operators with construction, integrity and maintenance for pipelines and terminals, emphasizing strict safety and environmental compliance and navigating complex permitting and right-of-way constraints; US pipeline network totals roughly 2.8 million miles (PHMSA, 2024), underscoring scale and ongoing integrity needs.
- Construction, integrity, maintenance
- Strict safety & environmental compliance
- Complex permitting & ROW challenges
- Experienced crews & advanced NDE capabilities
Industrial and Renewable Developers
Industrial and renewable developers require EPC delivery for plants, substations and renewable interconnects, including balance-of-plant and grid tie-ins for projects typically 20–500 MW and substations up to 500 kV. They demand fast-track schedules to meet COD, price certainty, and bankable execution with proven risk allocation.
- EPC: plants, substations, interconnects
- Scale: 20–500 MW, up to 500 kV
- Priority: fast-track COD
- Needs: price certainty, bankable execution
Investor-owned utilities focus on multi-year capex ($225B 2023–2027 EEI) for grid expansion, hardening and O&M; municipalities (2,000+ utilities, ~49M served APPA) and ~900 co-ops (~42M served NRECA) seek cost‑efficient resilience; carriers/hyperscalers demand FTTH/5G scale, 1 ms latency and 99.999% uptime; midstream/pipeline operators (≈2.8M miles PHMSA 2024) prioritize safety, integrity and permitting expertise.
| Segment | Key metrics | Primary needs | 2024 data |
|---|---|---|---|
| IOUs | Capex | Scale, compliance | $225B (2023–27) |
| Municipal/Co-op | Customers served | Reliability, cost | 49M / 42M |
| Telecom/Hyperscale | Uptime/latency | Rapid national rollout | 99.999%, 1 ms |
| Pipelines/Renewables | Network miles / project size | Integrity, EPC | 2.8M miles; 20–500 MW |
Cost Structure
Direct labor at Quanta includes wages, benefits, per diem and certifications for skilled crews; ongoing safety and technique training reduces incidents and boosts productivity. Overtime and mobilization for surge events create premium costs that compress margins. In fiscal 2024 Quanta reported roughly 41,000 employees and about $12.8 billion revenue, so labor mix materially drives margin and unit productivity.
Purchase, leasing, fuel and maintenance of Quanta’s specialized fleet drive capex/opex (2024 capex ~ $450M), with depreciation typically representing 8–12% of equipment cost and directly affecting bid pricing and margins. Telematics and preventive care cut downtime ~20–25% and lower repair spend, while short-term rentals fill peak-demand gaps (often 10–15% of fleet needs during surges).
Materials—conductors, poles, cable, pipe and fittings—combined with subcontractor fees for civil and specialty scopes drive roughly half of project COGS in utility construction projects. Price volatility in metals and logistics in 2024 prompted broad use of hedging and contractual escalators to protect margins. Robust QA/QC programs, by cutting rework (often adding up to 10% in extra costs), preserve project profitability.
Insurance, Bonding, and Safety
GL, workers’ comp and project-specific insurance plus surety bonds for performance and payment form 1–3% of project costs; firms with disciplined safety programs can cut insurance spend and claims materially, with industry analyses citing up to 20% premium savings for low-claim contractors in 2024.
- GL, WC, project insurance: 1–3% of project cost
- Surety bonds: performance & payment coverage
- Safety programs, PPE, audits: reduce claims
- Low-claim firms: up to 20% lower premiums (2024)
SG&A, IT, and Compliance
SG&A for Quanta supports corporate overhead, centralized bid teams and PMO functions that enabled delivery on 2024 revenue of about $17.6B, concentrating fixed costs and project bidding capacity. IT investments in ERP, GIS and field-mobility platforms drive execution efficiency while regulatory, permitting and legal expenses secure project compliance; continuous improvement and ESG reporting add recurring monitoring costs.
- Corporate overhead: centralized bid/PMO
- IT: ERP, GIS, field mobility
- Compliance: permitting, legal, regulatory
- Ongoing: CI programs and ESG reporting
Quanta’s 2024 cost base is labor- and fleet-heavy: skilled crew pay, overtime and mobilization drive margins, with ~41,000 employees. 2024 revenue ~$17.6B and capex ~$450M make equipment depreciation (8–12%) and fleet ops key cost drivers. Materials and subcontractors account for roughly half of utility project COGS; insurance/surety ~1–3% with safety programs lowering premiums.
| Metric | 2024 |
|---|---|
| Revenue | $17.6B |
| Employees | ~41,000 |
| Capex | $450M |
| Equip. deprec. | 8–12% |
| Materials % of COGS | ~50% |
| Insurance/surety | 1–3% |
Revenue Streams
Fixed-price, unit-rate and hybrid EPC contracts enable Quanta to deliver turnkey projects while protecting margins; FY2024 revenue totaled $14.1 billion, showing scale to absorb fixed-price risk. Milestone and progress payments (often 20–40% upfront plus staged draws) support cash flow and lower working capital. Change orders formalize scope adjustments and protect margins, while performance incentives tied to schedule and quality drive faster delivery and higher contract realizations.
MSAs with defined rates and SLAs standardize routine work, reduce unit cost and improve predictability; Quanta reported $14.6B revenue in 2024, underscoring scale. Recurring MSA revenue smooths seasonal swings and stabilizes cash flow. Multi-year terms lift customer lifetime value while add-on scopes expand wallet share.
Emergency and storm restoration generates time-and-materials surge revenue for Quanta, with premium rates reflecting urgency and elevated risk. Rapid mobilization captures demand spikes during outages and disasters, often delivering double-digit incremental margins. Post-event programs convert emergency work into hardening projects and recurring contracts, supporting Quanta’s 2024 topline (~$15.9B) and backlog growth.
Design and Engineering Fees
Design and engineering fees at Quanta include standalone studies, detailed design, and consulting with flexible time-and-expense or lump-sum pricing; early-stage engagement often converts to downstream EPC contracts, aligning incentives through value-engineering fees tied to verified savings.
- Standalone studies
- Detailed design
- Consulting (T&E or lump-sum)
- Early-stage EPC conversion
- Value-engineering fees linked to savings
Inspection, Testing, and Commissioning
Inspection, testing, and commissioning revenue stems from NDE, integrity digs, and system commissioning, with compliance-driven demand sustaining repeat cycles in 2024. These services are frequently bundled with maintenance or EPC closeout, while data services—inspection analytics and digital twins—add incremental margin and upsell opportunities.
- NDE, integrity digs, commissioning
- Compliance-driven repeat business
- Bundled with maintenance/EPC closeout
- Data services add incremental margin
Fixed-price/EPC, MSAs, emergency T&M, design and inspection form Quanta’s revenue mix; FY2024 highlights cited include EPC ~$14.1B, MSAs ~$14.6B and emergency/peak activity ~$15.9B. Milestone payments, change orders and performance incentives protect margins and cash flow. Recurring MSAs and post-storm conversions smooth seasonality and raise lifetime customer value.
| Revenue Stream | 2024 figure |
|---|---|
| EPC/fixed-price | $14.1B |
| MSAs/recurring | $14.6B |
| Emergency/peak | $15.9B |