Nintendo Business Model Canvas
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Unlock Nintendo’s strategic playbook with our concise Business Model Canvas—three to five clear sentences won't do it justice, so get the full version for a complete, actionable blueprint. This in-depth canvas maps value propositions, revenue streams, key partners and cost structure to show how Nintendo sustains growth and innovation. Ideal for investors, strategists, and entrepreneurs, the downloadable Word/Excel files are ready for immediate use—purchase now to benchmark and adapt proven industry tactics.
Partnerships
Hardware partners for semiconductor, display, storage and controller components enable Nintendo to meet scale and quality targets for the Switch family, which surpassed roughly 130 million lifetime units by 2024; multi-sourcing and long-term contracts mitigate past shortage-driven swings, close engineering work improves performance, battery life and durability, and compliance/ESG partners ensure responsible sourcing.
First- and third-party studios expand Nintendo’s software library and platform appeal, leveraging an installed base of over 100 million Switch consoles as of 2024. Indie ecosystems add variety and niche depth through developer programs and Indie World showcases. Co-marketing and timed exclusives (blockbuster launches) drive console adoption. Nintendo’s typical eShop revenue-sharing (~30% platform fee) aligns incentives across the catalog.
Global retail chains, specialty stores and distributors secure shelf space and last-mile reach for Nintendo, supporting distribution for a platform with over 129 million Switch units shipped by 2024. Promotional placements with retailers amplify launches and seasonal sales, boosting title visibility and attach rates. Efficient logistics cut stockouts and returns, lowering fulfillment costs and preserving margins. Regional partners localize distribution to match demand profiles and regulatory needs.
Platform, mobile, and online service partners
Platform, mobile, and online service partners—payment processors, cloud/CDN providers and app stores—enable digital sales and online play, supporting Nintendo’s Switch installed base of over 125 million units (2024) and a software mix where digital exceeds 50% of sales. Network partners ensure low-latency multiplayer; security and anti-cheat vendors protect player trust; cross-promo partners expand reach.
IP licensees and entertainment partners
IP licensees and entertainment partners extend Nintendo franchises beyond consoles into merchandise, media, and theme parks, driving incremental, high-margin revenue; Nintendo reported FY2023 net sales of about ¥1.76 trillion (year ended March 2024), with licensing and other segments supporting recurring revenue and global brand reach. Co-development with partners preserves canon and quality control, while regional licensees tailor products to local tastes, boosting penetration in markets like Europe and Asia.
- merchandise
- media
- theme-park
- licensing margins
- co-development
- regional tailoring
Hardware, software and retail partners secure supply, titles and distribution for Switch (≈130M lifetime units by 2024), with multi-sourcing and long-term contracts reducing shortages. Platform, cloud, payment and security partners support digital sales (>50% of software sales, 2024) and online play. Licensing and IP partners (FY2023 net sales ¥1.76T) extend franchises into merchandise and media.
| Partner | 2024 metric |
|---|---|
| Hardware | ≈130M units |
| Digital sales | >50% |
| Net sales | ¥1.76T (FY2023) |
What is included in the product
A concise Business Model Canvas for Nintendo covering all 9 blocks—customer segments, value propositions, channels, customer relationships, revenue streams, key resources, activities, partners, and cost structure—aligned with real-world operations, competitive advantages and linked SWOT insights; ideal for presentations, investor discussions and strategic decision-making.
High-level, editable Nintendo Business Model Canvas that condenses strategy into a one-page snapshot to save hours of formatting and help teams quickly identify core components. Perfect for brainstorming, boardroom presentations, or comparing models side-by-side for fast, collaborative decision-making.
Activities
Designing hardware architectures, controllers and form factors underpins Nintendo’s differentiated experiences, supporting a Switch family that had sold over 122 million units by 2023. Prototyping balances performance, cost and portability to hit consumer price targets and manufacturing yields. Firmware and OS development (system updates, online services) ensure stability and features while iterative hardware and accessory updates extend product lifecycles.
First-party development produces flagship exclusives that showcase Switch hardware and drive platform value, with titles like Mario Kart 8 Deluxe (about 55.5 million copies) and The Legend of Zelda: Breath of the Wild (≈32 million) underscoring IP strength. Internal studios coordinate pipelines from concept through live ops, while rigorous QA preserves Nintendo’s reputation for polish. Post-launch DLC and seasons extend engagement and monetization across a game’s lifecycle.
Operating eShops, Nintendo Account infrastructure, and multiplayer services drive recurring digital revenue and supported over 200 million Nintendo Accounts by FY2023; eShop sales and DLC increasingly shift monetization online. Robust security, moderation, and parental controls protect users and reduce abuse-related churn. Analytics guide content curation and dynamic pricing, while continuous updates (patches, backend optimizations) improve performance and feature delivery.
Supply chain, manufacturing, and QA
Forecasting aligns production with seasonal demand, comprehensive QA cuts defects/returns, and logistics choices trim inventory and delivery times.
- Sourcing: component lead times
- Contract Mfg: yield-driven costs
- QA: lower returns
- Logistics: inventory velocity
Brand marketing and IP licensing
Global campaigns, events, and community outreach drive awareness and loyalty—backed by Nintendo IP reach (Super Mario film grossed $1.36B, Switch ~129.5M units sold by 2023). Rigorous partner vetting and licensing deals monetize franchises across fashion, toys and media; localization and culturalization improve market fit; cross-media storytelling amplifies IP equity.
- Global campaigns
- Partner vetting/licensing
- Localization
- Cross-media storytelling
Nintendo’s key activities center on hardware R&D and iterative design for the Switch family, first-party game development and live ops (Mario Kart 8 ≈55.5M, BotW ≈32M), digital platform & account operations (200M accounts by FY2023), and global supply-chain/marketing that supported net sales of 1,716.6 bn JPY in FY2023.
| Metric | Value |
|---|---|
| Switch units (by 2023) | ≈129.5M |
| Net sales FY2023 | 1,716.6 bn JPY |
| Nintendo Accounts | 200M |
| Super Mario film | $1.36B |
What You See Is What You Get
Business Model Canvas
The Nintendo Business Model Canvas shown here is the actual deliverable, not a mockup. It contains the same structured content and layout you’ll receive after purchase. When you complete your order, you’ll get this exact file—ready to edit, present, and apply. No surprises, just the full, professional document.
Resources
Mario, Zelda and partner-managed Pokémon anchor demand across hardware, software and merchandise, with Mario often cited among the highest-selling franchises and Pokémon managed by The Pokémon Company. Recognizable characters enable cross-category monetization—games, toys, licensing and theme parks—driving recurring revenue streams. Strong canon fuels sequels and transmedia expansion. Robust IP protections and global trademarks safeguard long-term value.
Nintendo's console hardware, controllers and OS deliver a tightly integrated experience, underpinning the Switch family's appeal — 129.08 million units sold by March 31, 2024. Backward compatibility and diverse peripherals extend device utility and lifecycle. Robust developer SDKs and tooling empower content creation, while proprietary tech and unique input methods differentiate gameplay.
Designers, engineers, and producers within Nintendo's first-party studios—centered on Nintendo EPD (formed 2015)—deliver quality and innovation through tight cross-disciplinary teams. Institutional know-how accelerates iteration and polish, reflected in Nintendo's 7,538 global employees as of March 31, 2024. Studio culture emphasizes fun and accessibility, while targeted recruitment and internal training sustain development pipelines.
Digital storefronts and online network
Nintendo's digital storefronts—eShop, user accounts, cloud saves and subscriptions like Nintendo Switch Online—drive recurring revenue and in‑game purchases; as of March 2024 the Switch platform had sold over 129 million units, supporting strong digital demand. Payments, billing systems and regional pricing optimize conversion and ARPU, while data and personalization guide merchandising and promotions. Scalable cloud and CDN infrastructure absorb peak traffic during major launches and seasonal spikes.
- eShop + accounts = recurring revenue
- Subscriptions (NSO) boost retention
- Payments, billing, regional pricing → conversion
- Data-driven merchandising and personalization
- Cloud/CDN scale for launch peaks
Brand and global distribution
Nintendo's family-friendly brand reduces adoption friction and supports global retail and logistics in 100+ countries; Switch lifetime sales exceed 125 million units (2023), anchoring distribution reach. Marketing assets and owned channels amplify launches, while flagship IP (Mario, Zelda) and community goodwill drive strong word-of-mouth.
- Brand trust: family-friendly positioning
- Global reach: 100+ countries
- Distribution anchor: Switch >125M units (2023)
- IP & community: Mario/Zelda fuel WOM
Nintendo's IP (Mario, Zelda, Pokémon) and first‑party studios underpin recurring revenue across games, merch and parks; Switch hardware/software integration drives engagement. Platform scale—129.08 million Switch units (Mar 31, 2024)—and 7,538 employees (Mar 31, 2024) sustain development and digital monetization. Strong global brand and storefronts enable high ARPU and launch scalability.
| Metric | Value |
|---|---|
| Switch units | 129.08M (Mar 31, 2024) |
| Employees | 7,538 (Mar 31, 2024) |
Value Propositions
Beloved Nintendo IP delivers content unavailable elsewhere, anchoring exclusive franchises like Mario and Zelda that drive repeat purchases; Nintendo Switch had sold about 129 million units by 2024, amplifying reach. Age-inclusive design supports co-play across generations, widening household adoption. Consistent first-party quality reduces purchase risk, while nostalgia increases emotional attachment and lifetime value.
Innovations in Joy-Con controllers and varied form factors enable motion, touch and HD Rumble-driven mechanics that create novel gameplay not possible on competitors; the Switch hybrid design supports seamless mobile and home use and has driven 129.53 million hardware sales through March 31, 2024. First-party franchises consistently showcase these hardware strengths, while low-cost, accessible controls lower barriers for new players.
Tight gameplay loops and polish drive Nintendo first-party success, with Switch lifetime sales at 129.53 million units (March 2024) and marquee titles like Mario Kart 8 Deluxe at 63.99 million and Zelda Tears of the Kingdom at 18.51 million, reflecting strong reception. Rigorous QA reduces bugs and supports Metacritic-leading scores, localized releases expand global reach, and sustained post-launch DLC and updates keep engagement high.
Safe and trusted ecosystem
Parental controls, moderation tools and curated eShop storefronts reduce exposure to inappropriate content and in‑game risks; Nintendo reports over 130 million Switch consoles sold worldwide by 2024, supporting a large, managed audience. Clear content ratings, robust privacy standards and community guidelines build trust while reliable hardware and global support reduce friction for families and players.
- ParentalControls
- CuratedStorefronts
- ContentRatings
- PrivacyStandards
- HardwareReliability
- CommunityGuidelines
Value through longevity
Value through longevity: long-tail sales and high replayability (Nintendo Switch lifetime sales ~129.5 million units as of Mar 2024) keep enjoyment and revenue steady, while broad back catalogs—Mario, Zelda, Pokémon franchises—maintain platform relevance across years. Physical and digital options address collector and convenience preferences; accessories (Joy-Con, Ring Fit) extend functionality and lifecycle.
- Long-tail sales
- Replayability
- Physical + digital
- Accessory-driven longevity
Beloved IP (Mario, Zelda, Pokémon) drives exclusivity and repeat purchases; Switch lifetime sales 129.53M (Mar 31, 2024) amplify reach. Hybrid hardware and Joy‑Con innovation enable unique gameplay and accessible controls, supporting Mario Kart 8 Deluxe 63.99M and Tears of the Kingdom 18.51M. Long-tail catalog, DLC and accessories extend revenue and engagement.
| Metric | Value |
|---|---|
| Switch units (lifetime) | 129.53M (Mar 31, 2024) |
| Mario Kart 8 Deluxe | 63.99M |
| Tears of the Kingdom | 18.51M |
Customer Relationships
Nintendo emphasizes family-oriented trust and safety with clear parental tools for screen time and purchases via the Nintendo Switch Parental Controls app, supporting setup and restrictions with step-by-step guides; curated eShop content reduces exposure risk. Trust drives repeat purchases and referrals, backing Nintendo’s broad install base of approximately 130 million Switch units as of March 2024.
Direct broadcasts, tournaments and showcases knit a global fanbase by spotlighting releases and competitive play, leveraging Nintendo Direct and partner events to drive engagement. Social channels and forums amplify feedback loops and player sentiment, feeding product decisions and community moderation. Limited-time events rekindle interest while creator programs broaden reach organically; Nintendo Switch lifetime sales exceeded 128 million units as of Sept 30, 2023.
Subscription-based ties via Nintendo Switch Online (about 33 million subscribers in 2024) create recurring touchpoints: cloud saves, classic game catalogs and member perks increase stickiness, regular content updates and timed offers reinforce perceived value, and family bundles (up to 8 accounts) drive household adoption and steady recurring revenue.
Multi-channel customer support
Nintendo provides multi-channel support—self-help libraries, chat, and official repair services—to resolve issues quickly. As of March 2024 Nintendo Switch lifetime sales reached 129.53 million, increasing support demand managed through regional repair centers. Transparent warranty and repair flows via Nintendo Repair Service reduce churn, and localized support plus proactive system notices address known problems.
- Self-help libraries: extensive online support
- Chat & repair: official repair service handles hardware
- Warranty transparency: standardized repair flows
- Localization & notices: region-specific support and proactive alerts
Loyalty and promotional offers
Loyalty programs using points, vouchers, and bundles drive repeat purchases and engagement, helping Nintendo capitalize on a Switch install base of about 129 million units by 2024; seasonal discounts boost catalog turnover and supported a digital-first mix where digital sales were roughly 56% of software revenue in FY2023. Early access and demos have proven to lift preorders for marquee titles, while cross-buy incentives encourage migration to digital storefronts and ecosystem lock-in.
Nintendo prioritizes family trust, parental controls and curated eShop content to drive retention across ~129.53M Switch units (Mar 2024). Nintendo Direct, events and creator programs sustain engagement; Nintendo Switch Online had ~33M subscribers (2024). Digital sales ~56% of software revenue (FY2023), boosting recurring spend and ARPU.
| Metric | Value |
|---|---|
| Switch units | 129.53M (Mar 2024) |
| NSO subscribers | ~33M (2024) |
| Digital share | ~56% FY2023 |
Channels
On-device and web eShops enable instant purchases and downloads, supporting Nintendo’s global reach with eShop availability in over 160 countries as of 2024; this reduces friction and accelerates monetization. Personalized merchandising on eShop pages increases conversion, aligning with industry findings of double-digit uplift for tailored offers. Direct first-party data from eShop transactions informs real-time pricing and promotion decisions across the catalog.
Physical shelves in retail and specialty stores display consoles, games and accessories, complemented by demo kiosks and trained staff that drive product discovery and impulse purchases; Nintendo reported Switch lifetime sales topping 129 million units (March 2023), underpinning strong demand. Strategic bundles and in-store promotions lift average order value, while presence in mass retailers like Walmart and GameStop expands accessibility across demographics and regions.
Nintendo's DTC online store sells hardware, limited editions and accessories directly, leveraging the Switch's ~128 million lifetime units as of March 2024 to move exclusive SKUs that create urgency and differentiation. Integrated support and warranty flows streamline post-purchase service and returns. First-party Nintendo Account data (over 200 million accounts by 2024) enables precise, targeted outreach and personalized promotions.
Mobile app stores
iOS and Android storefronts extend Nintendo IP to ~3.5 billion active mobile devices worldwide in 2024, broadening audience reach and brand visibility. Mobile titles enable cross-promotion that funnels users toward Switch software and services, while live ops and regular updates sustain engagement and retention. Flexible monetization — paid apps, gacha, season passes — aligns with mobile norms and diversifies revenue.
- reach: 3.5B active devices (2024)
- engagement: live ops drive retention
- monetization: diversified mobile formats
Media, events, and partners
Showcases, influencer channels and co-marketing campaigns expand reach for Nintendo—backed by a platform with over 129 million Switch units in market—while Super Nintendo World (opened 2021) and further Universal tie‑ins create strong experiential touchpoints. Educational and retail events target family segments; coordinated PR cycles align with major software and hardware launches to maximize visibility and sales.
- Influencers/co-marketing: broaden awareness
- Theme parks: experiential engagement (Super Nintendo World 2021)
- Events: family-focused retail and educational outreach
- PR cycles: synchronized with launches
Multi-channel distribution—eShop (160+ countries, 2024), retail partners, Nintendo DTC and mobile stores—optimizes reach and conversion, leveraging Switch install base (~128–129M units, 2023–24) and 200M+ Nintendo Accounts (2024) for targeting. Retail demos, bundles and mass retail placement drive impulse and AOV gains; mobile (3.5B devices, 2024) broadens discovery and cross-promotion. Theme parks, influencers and events amplify experiential engagement and launch visibility.
| Channel | Key metric (2024) | Role |
|---|---|---|
| eShop | 160+ countries | Direct sales, personalization |
| Retail/DTC | 128–129M Switch units | Discovery, bundles |
| Mobile | 3.5B devices | Reach, cross-promo |
| Accounts/CRM | 200M+ accounts | Targeting, retention |
Customer Segments
Families and younger players seek safe, accessible, cooperative experiences, driving demand for Nintendo's family-friendly titles and parental-control features; the Switch ecosystem, which surpassed 125 million units in lifetime sales, amplifies this reach. Parents prioritize robust controls and durable hardware, while local multiplayer fosters shared play at home. Price-conscious buyers respond strongly to bundled offers during holiday seasons.
Core Nintendo enthusiasts buy consoles for exclusives and collector editions, supporting Switch family sales of over 120 million units by 2024. Their high engagement drives game and accessory attach rates—typically exceeding five games per console—boosting software and peripherals revenue. They participate in events and communities, and early adopters amplify launches, influencing broader audiences and pre-order dynamics.
Casual and social gamers favor Nintendo's approachable party titles and simple mechanics, driving strong engagement across households; the Switch family reached over 129 million units in circulation (Sept 2023), underpinning this base. Portable, bite-sized sessions align with busy lifestyles, while motion and hybrid play lower barriers and attract newcomers. Price sensitivity is managed through frequent promotions and a robust used-game market.
Mobile gamers
Mobile gamers engage with Nintendo IP on smartphones first; global mobile gaming generated about $100 billion in 2023, making it a high-reach entry for franchises. Free-to-start lowers trial barriers and boosts conversion potential, while short sessions (<10 minutes average) and live-ops events sustain retention. Cross-promotion drives upsell from mobile to Switch, leveraging installs to console sales funnels.
- reach: mobile ~$100B (2023)
- trial: free-to-start lowers friction
- sessions: <10 min average
- retention: live ops + events
- monetization: cross-promo upsell to Switch
Developers and licensees (B2B)
Third-party studios and brands partner with Nintendo for platform reach and access to marquee IPs such as Mario and Zelda, leveraging a Switch install base of over 125 million units (reported Sept 2023) to reach global audiences. Developer programs, SDKs, and revenue-share terms remain critical to attract quality titles and seasonal pipeline, while licensing extends franchises into merchandise, film and theme parks. Long-term partnerships with studios and licensees stabilize content flow and recurring licensing income.
- Tag: B2B
- Tag: IP licensing
- Tag: Developer tools
- Tag: Revenue share
- Tag: Long-term partnerships
Families and younger players drive demand for family-friendly, local-multiplayer titles and parental controls; Switch lifetime sales exceeded 125 million by 2024. Core fans buy exclusives and collector editions, supporting attach rates typically above five games per console. Mobile and casual users expand reach via free-to-start mobile IPs; global mobile gaming revenue was about $100 billion in 2023.
| Segment | Key metric | 2024 figure |
|---|---|---|
| Console install base | Switch lifetime sales | >125M |
| Attach rate | Games per console | >5 |
| Mobile market | Global revenue (2023) | $100B |
Cost Structure
Hardware design, engines, and first-party game development form the bulk of Nintendo’s fixed R&D and content costs, driving large upfront capital commitment for console architecture and proprietary software tools.
Component procurement, assembly, and QA determine COGS for Nintendo, driven by semiconductor and display costs. Freight, warehousing, and distribution add variability to unit economics—Nintendo shipped 129.53 million Switch units as of March 31, 2024, so per-unit logistics swings materially affect margins. Yield management impacts margins, and warranty and repair are recurring operational costs managed via service centers and provisioning.
Global campaigns, events and partner activations drive media spend—Nintendo reported roughly ¥25 billion (~$180M) in advertising-related costs in FY2023/24 to support worldwide launches. Content creation and localization add material budgets, with localization teams scaling for 40+ markets. Influencer and affiliate programs extend reach, often accounting for 10–15% of campaign spend. Seasonal marketing spikes align with Switch and major title launches to maximize ROI.
Platform operations and online services
- Subscribers: 43.1M (Mar 2024)
- CDN/cloud market ~20B USD (2024)
- Support/moderation scales with active users
Licensing, royalties, and compliance
Licensing and third-party tech fees (Unreal Engine: 5% royalty above $1M revenue) plus platform cuts (typical 30% store revenue share) and regional ratings/certifications (ESRB ratings start around $2,000) create recurring costs for Nintendo; IP enforcement and legal protections incur ongoing legal spend to preserve franchise value, while negotiated revenue shares align incentives with partners.
- Unreal royalty 5% above $1M
- Platform cuts ~30%
- ESRB ratings ≈ $2,000+
- Ongoing legal/IP enforcement costs
Hardware, R&D and first-party game development drive large fixed costs for console architecture and IP upkeep.
COGS dominated by semiconductors, displays and assembly; 129.53 million Switch units shipped as of Mar 31, 2024, so logistics and yields materially affect margins.
Marketing (~¥25 billion/~$180M FY2023/24), platform ops for 43.1M subscribers and licensing/platform fees (store cut ≈30%, Unreal 5% over $1M) are major recurring expenses.
| Cost item | 2024 metric | Impact |
|---|---|---|
| Switch units | 129.53M | COGS & logistics |
| Subscribers | 43.1M | Opex: servers/CDN/support |
| Marketing | ¥25B (~$180M) | Launch spend |
| Platform/licensing | ~30% / Unreal 5% | Revenue share |
Revenue Streams
Console units and controllers generate upfront revenue, with the Nintendo Switch family selling over 125 million units by 2024; margins vary across lifecycle stages and bundle strategies, with new-model launches and bundles typically improving per-unit profitability. Accessories like Pro Controllers and amiibo lift ARPU through add-on purchases, and limited editions command scarcity premiums that allow higher price points and margin uplifts.
First-party flagships (Mario, Zelda, Pokémon) drive high-margin software sales—Nintendo reported ¥1,670.3 billion in net sales for FY2024, with software/IP as a core contributor. Evergreen catalogs sustain long-tail revenue through consistent catalog sales and reissues across a 30+ million-unit library of top titles. Physical and digital SKUs capture different preferences while DLC and expansions (e.g., Mario Kart and Zelda add-ons) boost ARPU through post-launch monetization.
eShop purchases, DLC and in-game items deliver recurring income for Nintendo, supported by the Switch family selling over 130 million units by 2024 which sustains a large digital purchaser base.
Dynamic pricing, time-limited promotions and seasonal sales push attach rates and optimize yield across catalogues and live-service titles.
Direct distribution via eShop improves gross margins versus retail and regional pricing strategies unlock additional demand in emerging markets.
Subscriptions and online services
Subscriptions like Nintendo Switch Online and Expansion Pack drove predictable recurring revenue in FY2024, supported by a large install base of ~129 million Switch units as of March 31, 2024, boosting addressable users. Value bundles and family plans raise retention and household uptake, while classic game libraries increase perceived lifetime value and ARPU.
- Recurring revenue: predictable
- Bundles: higher retention
- Family plans: broader adoption
- Classic library: increased perceived value
Licensing, merchandising, and media
Brand and character licenses monetize Nintendo IP off-platform, turning franchises into licensing fees and royalties; toys, apparel and collaborations add high-margin retail and direct-to-consumer streams. Theme-park and entertainment tie-ins, exemplified by Super Nintendo World locations by 2024, expand brand reach and cross-promote games and merchandise. Recurring royalties and licensing fees help diversify revenue cyclicality around game release schedules.
- Licensing: off-platform IP monetization
- Merchandising: high-margin toys and apparel
- Collaborations: limited drops and brand partnerships
- Entertainment: theme parks extend reach
- Royalties: smooth cyclicality
Console hardware and accessories drive upfront sales with a Switch install base of ~129 million units (Mar 31, 2024); new models and bundles boost per-unit margins. First-party software and DLC are high-margin: Nintendo reported ¥1,670.3 billion in net sales for FY2024, with evergreen catalog sustaining long-tail revenue. Subscriptions, eShop, licensing and merchandise provide recurring and diversified income streams.
| Stream | 2024 metric | Role |
|---|---|---|
| Hardware | 129M install base | Upfront revenue, bundles |
| Software/DLC | ¥1,670.3bn net sales | High margin, long tail |
| Digital/Subs | eShop+DLC+Subscriptions | Recurring ARPU |
| Licensing/Merch | IP royalties & merch | Diversifies cyclicality |