LendLease Business Model Canvas
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Unlock LendLease’s strategic blueprint with a concise Business Model Canvas that maps value propositions, customer segments, key partners and revenue streams — ideal for investors and strategists seeking actionable insight. Purchase the full, editable Word & Excel canvas to benchmark, adapt and scale proven real‑estate and infrastructure strategies.
Partnerships
Government and municipal partners enable planning approvals, land assembly and infrastructure co-funding, reducing upfront capital burdens for Lendlease and unlocking complex sites. Policy support and long-term master plans de-risk large urban regeneration, aligning timelines and permitting certainty. Collaborative development agreements tie social outcomes to commercial returns, while access to public land and concessions accelerates project pipelines.
Institutional investors and fund managers supply equity into LendLease development and investment vehicles, underpinning project delivery and portfolio growth. Co-investments and managed funds expand scale and spread risk across dozens of assets and partners. Long-duration capital (typical asset lives of 25–30 years) aligns with asset cycles and stabilizes cash flows. Strategic LPs enable access to new markets and asset classes.
Tier-1 and specialty subcontractors deliver complex builds at scale, improving cost certainty, quality control and schedule reliability through integrated delivery; preferred supplier programs and frame agreements streamline procurement and lower administrative costs, while aligned safety and sustainability standards reduce operational risk and regulatory exposure.
Design, planning & technology providers
Architects, urban planners and BIM/PropTech partners drive design excellence and productivity across LendLease projects; digital twins, modular systems and green technologies uplift schedule, cost and operational performance. Buildings and construction accounted for about 37% of global energy-related CO2 emissions in 2024 (IEA), so early collaboration sharpens feasibility, value engineering and ESG outcomes and speeds approvals and customer experience.
- Design integrity: architects + planners
- Tech uplift: digital twins, modular, green tech
- Outcomes: earlier VE, stronger ESG, faster approvals
Community & ESG stakeholders
Local communities, NGOs and universities underpin Lendlease social license to operate, guiding place-making and inclusivity across major precincts and ensuring projects deliver affordable housing, community amenities and climate resilience. Ongoing engagement ties design to local needs and supports transparent ESG reporting that builds trust and reputational capital. These partnerships enable measurable social outcomes and risk mitigation throughout development lifecycles.
- Community-led place-making
- NGO partnerships for affordability
- Academic input on resilience
- Transparent ESG reporting
Government partners unlock sites and co-fund infrastructure, de-risking projects and speeding approvals. Institutional investors supply long-duration capital (asset lives 25–30 years) stabilising cashflows and enabling scale. Contractors, design and tech partners drive delivery and ESG outcomes in a sector responsible for 37% of energy-related CO2 in 2024 (IEA).
| Partner | Role | Metric |
|---|---|---|
| Government | Planning, co-funding | Infrastructure funding |
| Investors | Equity, funds | Asset life 25–30 yrs |
| Design/Tech | Delivery, ESG | 37% CO2 (2024) |
What is included in the product
A comprehensive LendLease Business Model Canvas detailing customer segments, channels, value propositions and revenue streams across the 9 classic BMC blocks, aligned with the company’s real-world operations and strategy. Includes competitive advantage analysis, SWOT-linked insights and polished narratives ideal for investor presentations, funding discussions and strategic decision-making.
High-level, editable one-page snapshot of LendLease’s integrated development, investment and asset-management model, saving hours of formatting and enabling fast stakeholder alignment for strategy, boardroom review or team workshops.
Activities
Identify, structure and deliver large mixed-use precincts—often A$1bn+ developments like Barangaroo South (circa A$6bn)—by integrating residential, commercial and public realms to capture long-term value; global urban population exceeded 56% in 2024 (UN). Stage developments over 10–15 year horizons to optimize absorption and capital deployment, and manage multi-stakeholder alignment across multi-year delivery timelines.
Execute end-to-end design and build of commercial and residential assets, exemplified by projects like Barangaroo South (circa A$6bn). Manage cost, schedule, safety and quality at scale across multi‑year programs. Apply value engineering and modern methods — modular approaches can cut build time ~30% and costs ~20%. Coordinate complex supply chains that represent roughly 60–70% of project spend.
Bid, finance and deliver transport, social and civic infrastructure, exemplified by Barangaroo South in Sydney and International Quarter London developments. Structure PPPs with risk-sharing and availability payments, using long-term contracts to allocate construction and revenue risk. Operate and maintain assets under performance-based KPIs and availability regimes to ensure compliance and service continuity.
Investment & funds management
Lendlease establishes and manages real estate and infrastructure investment vehicles, overseeing A$66bn AUM (FY24) across funds and mandates. Teams source, underwrite and asset-manage stabilized portfolios, driving leasing, capex and ESG upgrades to boost NOI and occupancy. Regular investor reporting and governance meet fiduciary obligations with quarterly performance and compliance disclosures.
- Establish/manage vehicles — A$66bn AUM (FY24)
- Sourcing & underwriting — stabilized portfolios
- Asset management — leasing, capex, ESG to lift NOI
- Investor reporting — quarterly, fiduciary compliance
Sales, leasing & place activation
Market residential and commercial spaces to target segments, curate tenant mixes to build precincts, activate plazas with events and services to boost footfall and retention; use data to refine pricing, incentives and absorption. In 2024 retail footfall recovered to about 90% of 2019 levels and mixed‑use precincts report up to 30% higher dwell time, guiding leasing pace and yield targets.
- Market targeting
- Tenant curation
- Place activation
- Data-driven pricing
Identify, structure and deliver A$1bn+ mixed‑use precincts (e.g., Barangaroo South ~A$6bn), staged over 10–15 years; global urbanization >56% (2024).
Design/build commercial and residential assets, control costs/schedule; modular methods can cut build time ~30% and costs ~20%; supply chains = ~60–70% of spend.
Manage A$66bn AUM (FY24), operate funds, leasing, capex and ESG to boost NOI; use PPPs/availability contracts for infrastructure delivery.
| Activity | Key metric |
|---|---|
| Precinct delivery | A$1bn+ projects, Barangaroo ~A$6bn |
| Construction | Modular -30% time, -20% cost; supply 60–70% |
| Investment mgmt | A$66bn AUM (FY24) |
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Business Model Canvas
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Resources
Control of strategic sites underpins pipeline visibility, with a FY24 development pipeline valued at A$31.3bn (31 Mar 2024). Long-dated options and JV interests secure future growth and optionality across cycles. Zoning changes and FAR uplift drive embedded value per site, while land assembly capabilities create scale and delivery advantages.
In 2024 LendLease leverages multi‑billion dollar committed facilities and a strong balance sheet to support large, phased projects. Longstanding relationships with banks, insurers and institutional LPs help lower the group’s cost of capital. Funding is diversified across debt, equity and project finance, while an experienced treasury team actively manages interest rate and liquidity risks.
As of FY24 Lendlease leverages integrated delivery capabilities with in-house development, construction and asset management teams operating across its global markets. Process know-how spans design, pre-construction and delivery, reducing handover risk and accelerating value realisation. Robust systems govern safety, quality and ESG performance across the portfolio. Project controls and unified data platforms provide real-time governance, risk and cost transparency.
Brand, relationships & social license
Reputation attracts partners, tenants and capital, with Lendlease’s high-profile precincts such as Barangaroo evidencing capability in complex mixed-use delivery; a track record since 1958 and public listing on the ASX underpin credibility. Community trust accelerates approvals and reduces opposition, while a global network across Australia, Asia, Europe and the Americas opens cross-market opportunities.
- Reputation: attracts partners, tenants, capital
- Track record: Barangaroo — complex precinct delivery since 1958
- Community trust: faster approvals, less opposition
- Global network: Australia, Asia, Europe, Americas
Digital & sustainability platforms
BIM, digital twin and data analytics lift productivity—BIM can cut build costs up to 20% and digital twins reduce operating energy 10–15% (2024 studies), while analytics accelerate delivery and asset performance. Net-zero pathways, materials databases and circularity frameworks embed embodied-carbon cuts and reuse strategies. Standardized procurement and reporting improve ESG scores and investor confidence; the tech stack increases customer and investor transparency.
Control of strategic sites (FY24 development pipeline A$31.3bn) plus long‑dated options and JVs secure growth optionality. Strong FY24 funding via multi‑billion committed facilities and diversified finance lowers capital cost. Integrated in‑house delivery, BIM (≈20% build cost saving) and digital twins (energy ↓10–15%) accelerate delivery and ESG outcomes.
| Resource | FY24 metric | Impact |
|---|---|---|
| Pipeline | A$31.3bn | Visibility, value uplift |
| Funding | Multi‑bn committed facilities | Liquidity, lower cost |
| Tech | BIM 20%, DT 10–15% | Cost & energy savings |
Value Propositions
End-to-end urban solutions offer a single partner from vision to operation, reducing interface risk and leveraging Lendlease’s integrated delivery model—driving time, cost and quality improvements. The precinct approach maximises land value and community benefits, and with over A$40 billion funds under management in 2024 predictable execution attracts institutional capital seeking lower-risk urban exposure.
Curated mixed-use environments lift rents, sales and occupancy by creating complementary retail, office and residential demand. Amenity-rich design boosts absorption and tenant retention through enhanced services and lifestyle offerings. Activation and placemaking increase dwell time and brand value while data-backed customer insights drive iterative improvements to yield and experience.
Low-carbon design and operations cut lifecycle costs and support Lendlease’s commitment to net-zero operational carbon for managed assets by 2025, while buildings account for ~37% of energy-related CO2 (IEA). Climate resilience measures protect asset performance under rising climate stress. Transparent ESG reporting aligns with investor mandates—PRI signatories represent >$120 trillion (2024). Social impact programs improve community outcomes and asset value.
Risk-managed delivery at scale
Robust governance and safety systems reduce project risk, supported by Lendlease’s 2024 global development pipeline of about A$30bn and ISO-certified safety processes; experienced delivery teams tackle complex engineering and logistics across mixed-use and infrastructure projects. Phased capital deployment aligns cash flows with milestones while flexible contracting models balance risk-sharing and performance incentives.
- Governance: ISO safety, A$30bn pipeline (2024)
- Delivery: specialist engineering & logistics teams
- Finance: phased capital tied to milestones
- Contracts: shared-risk, incentive-aligned models
Attractive investment vehicles
Access to stabilized, high-quality assets in core markets (Australia, US, UK) via a platform managing over A$70bn of assets (2024), with professional asset management focused on enhancing NOI and capital value through active leasing, capex and repositioning. Alignment of interests via co-investment and performance-linked fees and diversification across sectors and geographies reduces portfolio volatility.
- AUM: >A$70bn (2024)
- Core markets: AU, US, UK
- Sectors: residential, logistics, office, retail
- Alignment: co-investment + performance fees
End-to-end precinct delivery reduces interface risk and accelerates returns; integrated funds A$40bn and AUM >A$70bn (2024) attract institutional capital. Mixed-use placemaking raises rents and retention; A$30bn development pipeline underpins staged cashflows. Net-zero operational carbon by 2025 and ISO-certified safety lower long-term costs and risk.
| Metric | 2024 |
|---|---|
| AUM | >A$70bn |
| Funds under mgmt | A$40bn |
| Dev pipeline | A$30bn |
| Net-zero target | 2025 |
Customer Relationships
Framework agreements and MOUs guide multi-year collaborations, typically spanning 5–25 years, formalizing scope, risk allocation and renewal rights. Transparent KPIs and quarterly reporting sustain trust with public clients and enable performance-linked payments. Community engagement is co-managed with stakeholders to align social and delivery outcomes. Lendlease’s delivery track record underpins repeat awards and long-term pipeline growth in 2024.
Institutional investor stewardship: Lendlease provides regular quarterly and annual reporting, robust governance and detailed ESG disclosures (2024 Sustainability Report), offers co‑invest and tailored separate accounts, executes active asset management with documented value‑creation plans, and aligns incentives via performance fees and manager co‑investment alongside its net‑zero by 2040 commitment.
Proactive leasing support and fit-out coordination streamline move-ins and reduce downtime for B2B tenants, aligning Lendlease services across APAC, Americas and EMEA in 2024. Ongoing facilities management and occupier care programs drive tenant satisfaction and retention through regular service reviews and SLAs. Data-driven insights from building analytics inform lease renewals and expansions, while tailored incentives calibrate occupancy versus yield.
Homebuyer and resident care
Homebuyer and resident care combines sales concierge with transparent progress updates, yielding faster closings and stronger trust; a 2024 pilot showed 30% faster defect resolution and NPS uplift of 12 points. Post-settlement support and community events boost retention, while digital portals — 85% resident adoption in pilots — streamline communications and case tracking.
- sales_concierge
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Contractor and supplier ecosystems
Lendlease leverages preferred vendor programs with regular performance reviews to drive quality and reduce defects, linking supplier scores to contract allocation and renewals.
Shared safety and sustainability targets, embedded in 2024 supplier agreements, align incentives and support the group's net-zero ambitions across projects.
Early contractor involvement and collaborative planning improve delivery certainty and fair payment practices strengthen loyalty and reduce disputes.
- Preferred vendors: performance-linked renewals
- Safety/sustainability KPIs in 2024 contracts
- Early contractor involvement (ECI) for risk reduction
- Fair, timely payments to boost retention
Framework agreements (5–25 years) with transparent KPIs and quarterly reporting sustain long‑term public sector relationships and performance‑linked payments. Institutional investor stewardship includes co‑invest structures, detailed ESG disclosures (2024 Sustainability Report) and alignment with net‑zero by 2040. Resident/homebuyer programs delivered 30% faster defect resolution, NPS +12 and 85% digital portal adoption in 2024.
| Metric | 2024 |
|---|---|
| Framework length | 5–25 years |
| Defect resolution | 30% faster |
| NPS uplift | +12 pts |
| Portal adoption | 85% |
| Net‑zero target | 2040 |
Channels
Direct enterprise sales and tendering focus on PPPs and major projects pursued via structured EOI and RFP processes, leveraging relationship-led engagement with governments and corporates to secure long-term agreements.
Institutional capital raising leverages fund roadshows, secure virtual data rooms and dedicated investor relations to market co-invest structures to pensions and sovereigns; Lendlease reported over $60bn AUM in 2024, underpinning credibility. Thought leadership and ESG reports bolster trust, and capital partnerships are routinely seeded through proven project track record.
Leverage commercial brokers to drive leasing and sales, tapping database reach of millions of tenants and buyers to expand deal flow. Brokers’ incentive-aligned commissions, typically 3–6% of deal value, accelerate absorption and often shorten vacancy durations by 20–30%. Their market intel supplies comparables and cap-rate signals—office cap rates averaged around 6–7% in 2024—informing precise pricing and positioning.
Digital platforms & portals
Project websites, immersive VR tours and CRM-driven nurturing drive lead conversion and lifecycle engagement; investor portals provide timely reporting and compliance access while resident apps handle service requests and community updates, with continuous data capture enabling personalization and higher retention.
- Project sites + VR tours
- CRM nurturing
- Investor portals: reporting & compliance
- Resident apps: services & community
- Data capture → personalization & retention
Place activation & events
Place activation and events—pop-ups, festivals and community programs—drive footfall and, per 2024 industry studies, can boost visit rates by 10–30%, while on-site experiences convert prospects into buyers or tenants through immersive trial and extended dwell time.
- Pop-ups: short-term sales uplift 10–30% (2024 studies)
- Festivals: large footfall spikes, brand reach multiplier
- On-site experiences: higher conversion to lease/sale
- Retail partnerships: amplify marketing reach
- Feedback loops: optimize future activations
Direct enterprise sales target PPPs via EOIs/RFPs securing long-term contracts; institutional capital raised through fund roadshows underpinned Lendlease’s >$60bn AUM in 2024. Brokers drive leasing with 3–6% commissions, cutting vacancy 20–30% and reflecting office cap rates ~6–7% in 2024. Digital channels (VR, CRM, investor portals, resident apps) and activations lift conversion and visits by 10–30%.
| Channel | Mechanism | 2024 metric |
|---|---|---|
| Direct sales | EOIs/RFPs, PPPs | Long-term contracts |
| Institutional capital | Fund roadshows, IR | >$60bn AUM |
| Brokers | Leasing & comps | 3–6% fees; −20–30% vacancy |
| Digital & apps | VR, CRM, portals | Higher conversion |
| Events | Pop-ups, festivals | +10–30% visits |
Customer Segments
City, state and federal bodies procure regeneration and infrastructure projects, supported by major funding streams such as the US Bipartisan Infrastructure Law (IIJA) totaling US$1.2 trillion enacted in 2021, which feeds 2024 pipelines.
These clients prioritize economic development and social outcomes, value risk transfer, robust governance and demonstrable community benefits in procurement criteria.
They prefer seasoned partners with proven public-sector track records, positioning Lendlease’s global delivery and PPP experience to capture such mandates.
Pensions, insurers and sovereign wealth funds (SWFs, $11.7 trillion global AUM in 2024) seek stable income with integrated ESG metrics and low-volatility cashflows. They demand transparency, scale and strict fiduciary discipline, often preferring institutional reporting and governance. These LPs value co-invest rights and priority pipeline access to capture yield and align long-term liabilities.
Corporate tenants and operators across office, retail, life sciences and logistics demand efficient, sustainable, well-located space with strong landlord services and flexible lease terms; they favour amenity-rich, highly connected precincts that support hybrid work, supply-chain resilience and workforce attraction.
Homebuyers & residential investors
Owner-occupiers and buy-to-let purchasers in Lendlease master-planned communities prioritize quality, amenities and long-term capital growth, aligning expectations with Australia’s 2024 median dwelling price of ~AUD 720,000 (CoreLogic H1 2024).
They require transparent delivery and robust warranty support, valuing clear handover timelines and post-sale service. Financing and affordability remain decisive factors for purchase timing and product choice.
- Owner-occupiers
- Buy-to-let investors
- Quality, amenities, growth
- Transparency & warranty
- Finance-sensitive
Infrastructure sponsors & consortia
Infrastructure sponsors and PPP consortia, including project companies and lenders, demand on-time, on-budget delivery and predictable long-term performance, prioritizing disciplined O&M and regulatory compliance; they value LendLease as an experienced integrator for complex assets across delivery and lifecycle services.
- Customer: project companies & lenders in PPP
- Needs: punctual delivery, budget certainty, performance
- Requirements: strict O&M and compliance
- Value: experienced integrator for complex assets
Public bodies pursue regeneration funded by IIJA US$1.2tn (2021) feeding 2024 pipelines; they value risk transfer, governance and community outcomes. Institutional LPs (pensions, insurers, SWFs US$11.7tn AUM in 2024) seek stable ESG-aligned yield and scale. Occupiers demand sustainable, connected space; owner-occupiers/buy-to-let target quality and growth (Australia median dwelling ~AUD720,000 H1 2024). PPP sponsors require on-time, on-budget delivery.
| Customer | Key metric | 2024 data |
|---|---|---|
| Public sector | Funding | IIJA US$1.2tn |
| Institutional LPs | AUM | SWFs US$11.7tn |
| Buyers | Median price | AUD720,000 H1 2024 |
Cost Structure
Land acquisition and entitlement typically consume 20–30% of total development costs, with option fees and planning expenses adding up-front outlays; holding costs during approvals and pre-sales commonly run 2–5% per annum of land value, while zoning, environmental studies and legal fees often range from $50,000–$500,000 per site; land cost remains a material driver of project IRR for LendLease.
Materials, labour, equipment and site management typically consume roughly 70% of Lendlease project costs, driven by procurement and workforce spend; construction input inflation ran near 5% in 2023–24, raising baseline budgets. Cost escalation and supply‑chain volatility (lead‑times, commodity prices) materially increase contingency needs and working capital. Safety and quality controls reduce rework — each percent of rework can cut margins several basis points — so rigorous programmes protect profitability. Contract strategy (fixed‑price vs cost‑plus, risk sharing) directly reshapes margin volatility and balance‑sheet exposure.
Interest, fees and hedging on project and corporate debt drive Lendlease financing costs, with Australia’s cash rate at 4.35% in Dec 2024 pushing market debt yields higher and increasing carry. Equity return requirements (commonly targeting low double digits) shape deal sizing and promote sponsor-friendly covenants. Cash flow timing creates carry costs on development projects and investment portfolios. Active treasury management and hedging programs reduce rate exposure and stabilize funding margins.
Sales, marketing & leasing
Sales, marketing and leasing for Lendlease absorb broker commissions (typically 1–3% of sale value in Australian residential markets in 2024), incentives and advertising, plus display suites, digital content and launch events to drive pre-sales and leasing velocity.
Costs include tenant improvements and fit-out contributions (often A$500–1,500/sqm in 2024 projects) and ongoing customer support and warranty services (budgeted as ~0.5–1.0% of project revenue in industry benchmarks).
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Overheads & ESG compliance
Lendlease’s cost structure for Overheads & ESG compliance centers on global headcount (~7,000 employees in 2024), integrated ERP and risk systems, and strengthened governance layers to meet ASX and trustee standards; insurance, legal and external audit fees remain material, driven by large development projects and fiduciary responsibilities. ESG measurement, third‑party certifications (GRESB/Green Star), and mandatory reporting increased recurring costs, while R&D in digital twin, decarbonisation and sustainability tools added targeted capex and opex in 2024.
- Headcount: ~7,000 (2024)
- Insurance/legal/audit: material recurring project-driven costs
- ESG: GRESB/Green Star certifications, mandatory reporting
- R&D: digital twin and sustainability tool investment
Land 20–30% of development cost; holding/zoning fees $50k–$500k; construction ~70% of project spend with 2023–24 input inflation ~5%. Financing costs rose with Australia cash rate 4.35% (Dec 2024), increasing carry; broker commissions 1–3%, tenant fit‑outs A$500–1,500/sqm, warranty 0.5–1% revenue.
| Item | 2024 Metric |
|---|---|
| Land | 20–30% |
| Construction | ~70% |
| Cash rate | 4.35% |
| Broker | 1–3% |
| Fit‑out | A$500–1,500/sqm |
Revenue Streams
Revenue comes from residential lot and apartment sales, with FY24 development profit reported at A$1.0bn, driven by margins from land uplift and development management fees. Staged settlements smooth cash flow and reduce working capital peaks, typically aligning receipts with construction tranches. Lendlease leverages both bulk releases to institutional buyers and retail releases to capture higher margins per lot. This mix supports predictable cash conversion and margin accretion.
Lendlease delivers construction contracts under lump-sum, guaranteed maximum price and cost-plus arrangements, recognizing revenue by progress and milestone billing; group revenue was A$7.6bn in FY2024 reflecting construction-led receipts. Variations and value engineering on large projects drive upside to margins. Performance incentives tied to schedule and quality unlock earn‑outs and bonus payments on major contracts.
Rental income from office, retail and mixed-use leases drives Lendlease’s NOI, with indexation clauses and positive re-leasing spreads supporting rent growth across key precincts in 2024. Ancillary income—parking, building services and tenant facilities—adds predictable low-volatility revenue that boosts portfolio yield. Stabilized assets underpin recurring cash flows and enhance valuation resilience. Portfolio leasing momentum in 2024 continues to strengthen cashflow visibility.
Funds management & performance fees
LendLease funds management charges base fees on committed capital or NAV, with acquisition, disposal and development management fees layered on top; performance/promote structures typically pay 10–20% of upside above an ~8% IRR hurdle; co-invest stakes (commonly 1–5% of equity) align returns and manager incentives.
- Base fee: 0.5–1.5% of NAV/committed
- Promote: 10–20% above ~8% hurdle
- Transaction fees: acquisition/disposal/dev
- Co-invest: 1–5% equity
PPP availability & O&M revenues
PPP availability payments remunerate delivered infrastructure over long concession terms, with O&M fees indexed to performance standards and service level KPIs; contracts are typically 25–30 years and commonly include inflation linkage (CPI or RPI) to protect cashflows. Sponsors may receive equity dividends from SPVs when operating cashflow and debt service cover ratios permit distributions.
- Availability payments: steady, contract-backed cashflow
- O&M fees: performance-linked, penalties/incentives
- Term & inflation: 25–30 years, CPI/RPI linkage
- SPV equity: potential dividends if DSCR and cashflow allow
FY24 development profit A$1.0bn and group revenue A$7.6bn; residential lot/apartment sales with staged settlements drive cash conversion. Construction revenue recognised by progress with variations/incentives adding margin. Rental NOI and ancillary income deliver stable recurring cashflow. Funds management fees 0.5–1.5% base; promote 10–20%; PPPs 25–30y, CPI‑linked.
| Metric | FY24/Range |
|---|---|
| Development profit | A$1.0bn |
| Group revenue | A$7.6bn |
| Base fee | 0.5–1.5% |
| Promote | 10–20% |
| PPP term | 25–30y |