Kingsoft Cloud Holdings Business Model Canvas

Kingsoft Cloud Holdings Business Model Canvas

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Description
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Cloud Business Model Canvas: Capture scale, revenue and customer segments

Unlock the strategic blueprint behind Kingsoft Cloud Holdings with a concise Business Model Canvas that maps value propositions, customer segments, channels, key partners and revenue streams. This snapshot shows how the company scales and captures cloud market share. Download the full editable Canvas (Word & Excel) for a sector-specific, actionable playbook.

Partnerships

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Telecom and CDN carriers

Partnerships with major telecom and CDN carriers give Kingsoft Cloud low‑latency, nationwide coverage across China’s 1.067 billion internet users (end‑2023), leveraging carriers’ ~2.1 million 5G sites to improve last‑mile delivery. These alliances supply premium bandwidth and peering to optimize gaming and video workloads, while joint traffic engineering boosts QoE during peak events. Co‑marketing helps capture enterprise accounts requiring guaranteed network SLAs.

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Data center and hardware vendors

Colocation providers and OEMs supply capacity, servers and thousands of GPUs at scale, enabling Kingsoft Cloud to deploy AI and streaming clusters quickly. Joint planning secures power, cooling and high-density racks for sustained AI loads. Preferential procurement delivers double-digit unit-cost reductions and faster refresh cycles. Aligned hardware roadmaps support next-gen compute and multi-tier storage deployments.

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Independent software vendors

Independent software vendors supply databases, middleware, DevOps and security stacks that broaden Kingsoft Cloud’s PaaS/SaaS catalog, enabling richer enterprise offerings.

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Systems integrators and MSPs

Regional systems integrators and MSPs expand Kingsoft Cloud implementation and migration capacity, tailoring architectures to legacy stacks and industry regulations; in 2024 the China cloud market grew about 22% YoY, amplifying partner-led demand. Revenue-sharing and certification programs incentivize pipeline development, while partner-delivered post-deployment services boost retention and create upsell paths.

  • Regional reach: faster migrations
  • Compliance: industry-specific tailoring
  • Incentives: revenue share + certifications
  • Lifecycle value: retention + upsell
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Regulatory and compliance bodies

Collaboration with regulatory and compliance bodies ensures Kingsoft Cloud meets data residency, cybersecurity and sector mandates, with regulators intensifying enforcement in 2024. Early guidance from authorities shortens approval cycles for sensitive workloads. Compliance partnerships strengthen trust with financial and healthcare clients and shared audits/attestations streamline enterprise procurement.

  • Data residency alignment
  • Faster approvals for sensitive workloads
  • Trust for finance & healthcare clients
  • Shared audits/attestations for procurement
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2.1M 5G sites + 22% China cloud surge power AI scale

Carrier/CDN alliances leverage ~2.1M 5G sites and reach China’s 1.067B internet users (end‑2023) to optimize latency and gaming/video QoE.

Colocation/OEM partners provide thousands of GPUs and preferential procurement, cutting unit costs and enabling rapid AI cluster rollout.

SI/MSP, ISV and regulator partnerships drive 22% YoY China cloud market demand (2024), compliance approvals and partner-led enterprise upsells.

Partner Metric Impact
Carriers/CDN 2.1M 5G sites Low latency
Colocation/OEM Thousands GPUs AI scale
SI/MSP/ISV Market +22% (2024) Enterprise growth

What is included in the product

Word Icon Detailed Word Document

A comprehensive Business Model Canvas for Kingsoft Cloud Holdings mapping customer segments (enterprises, ISVs, developers, consumers), value propositions (scalable cloud, AI-enabled services, industry solutions), channels, revenue streams, key partners and resources, cost structure, and governance across nine blocks with competitive advantages, strategic risks, and SWOT-linked insights—designed for investor presentations and strategic decision-making.

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Excel Icon Customizable Excel Spreadsheet

Condenses Kingsoft Cloud’s strategy into a one-page, editable Business Model Canvas that saves hours of structuring, clarifies revenue streams, key partners and cost drivers, and enables quick comparisons and collaborative decision-making.

Activities

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Cloud infrastructure operations

Operate and optimize multi-region compute, storage and networking to deliver high availability for latency-sensitive apps, leveraging Kingsoft Cloud (HKEX: 3886) presence across China and overseas. Capacity planning balances performance with cost through right-sizing and reserve provisioning to meet demand spikes. Continuous monitoring upholds SLAs (targeting 99.95%) while incident response teams minimize downtime during traffic surges.

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Platform and service development

Kingsoft Cloud focuses on building and enhancing PaaS offerings—databases, containers, AI and analytics—while prioritizing developer experience through comprehensive APIs and SDKs. Roadmaps for 2024 emphasize gaming, video and fintech workloads informed by customer feedback and usage patterns. Security-by-design is embedded across services; Kingsoft Cloud has operated since 2009 and maintains industry security certifications.

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Customer onboarding and migration

We provide assessments, target architecture design and automated data-migration tooling to migrate workloads from on-premises or other clouds, aiming to cut TCO by up to 30% based on industry benchmarks. We run pilot cutovers to de-risk production migrations and align landing zones with regulatory and compliance controls. We train customer operations teams for day-one readiness; global cloud spending exceeded $600 billion in 2024, underscoring migration demand.

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Security and compliance management

  • Identity, encryption, threat detection
  • ISO 27001, SOC 2 audits
  • Proactive posture reduces breach risk
  • GDPR 72-hour incident notification
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Sales, marketing, and partner enablement

In 2024 Kingsoft Cloud intensified sales, marketing, and partner enablement by driving pipeline through industry campaigns, events, and solution showcases to capture strategic enterprise demand. Partners are equipped with demos, pricing tools, and reference architectures to accelerate proof-of-value and shorten sales cycles. Account-based sales focus on winning strategic enterprise logos while customer success actively tracks adoption and expansion post-sale.

  • Pipeline: industry campaigns, events, showcases
  • Partner enablement: demos, pricing tools, reference architectures
  • Sales: account-based targeting of enterprise logos
  • Post-sales: customer success driving adoption & expansion
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Multi-region cloud: 99.95% SLA, right-size to cut TCO 30%

Operate multi-region compute, storage and networking to deliver 99.95% SLA for latency-sensitive apps; optimize capacity and cost with right-sizing and reserved provisioning. Build PaaS (DB, containers, AI) and migration tooling to cut TCO up to 30%; security-by-design with ISO 27001 and SOC 2. 2024: global cloud spend ~$600B; Kingsoft Cloud (HKEX: 3886) focuses on gaming, video, fintech growth.

Metric 2024
Global cloud spend $600B
SLA target 99.95%
TCO migration up to 30%

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Business Model Canvas

The document you're previewing is the actual Kingsoft Cloud Holdings Business Model Canvas, not a mockup. It contains the same structured value propositions, customer segments, channels, revenue and cost details you’ll receive. After purchase you’ll get this exact file ready to edit and present. No surprises—what you see is what you get.

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Resources

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Data center footprint

As of 2024, Kingsoft Cloud maintains multi-region data center facilities that underpin enterprise SLAs with robust power and connectivity; this geographic spread shortens network hops and reduces latency for streaming and gaming users. Proximity to end users improves QoS while built-in redundancy across sites supports disaster recovery and business continuity. A growing mesh of edge nodes accelerates content delivery and cache-hit rates for interactive services.

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Compute and storage assets

Fleets of CPUs, GPUs and high-performance storage tiers power Kingsoft Cloud core services, enabling AI training, inference and transactional workloads across enterprise customers.

Hardware diversity—multi-GPU nodes, x86 CPU clusters and NVMe/S3-compatible tiers—supports mixed workloads while elastic scaling matches spiky demand via on-demand and reserved capacity.

Cost-efficient storage and compute tiers capture price-sensitive segments, optimizing utilization and lowering effective cost per inference for AI and latency-sensitive apps.

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Platform software and IP

Orchestration, billing, observability and security stacks run Kingsoft Cloud operations, while proprietary accelerators and optimization algorithms cut instance costs and latency for customers. APIs and SDKs lock in developer ecosystems and reference architectures accelerate enterprise deployments, supporting scale as the global public cloud market approached about $600 billion in 2024 (industry estimates).

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Talent and expertise

SREs, solution architects, and security specialists at Kingsoft Cloud drive platform reliability and regulatory compliance, enabling enterprise SLAs and secure multi-region deployments in 2024. Industry experts in gaming, video, finance, and healthcare tailor cloud offerings to vertical requirements and monetization models. Sales engineers map customer needs into scalable architectures while 24/7 support teams ensure continuous operations.

  • SREs: reliability & compliance
  • Solution architects: scalable designs
  • Security specialists: regulatory controls
  • Industry experts: verticalized solutions
  • Sales engineers: technical translation
  • Support: 24/7 coverage

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Ecosystem and brand

  • Reputation: higher enterprise trust
  • Partners: broader solutions
  • References: faster deals
  • Community: developer pipeline
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    Multi-region cloud with GPUs, edge low-latency, 24/7 SRE; market ~$600B

    Kingsoft Cloud operates multi-region data centers, fleets of CPUs/GPUs and high-performance storage with edge nodes to reduce latency and support AI, gaming and streaming. Orchestration, security stacks, APIs and SREs enable enterprise SLAs and 24/7 support. Partner networks and customer references accelerate adoption; the global public cloud market was about $600 billion in 2024 (industry estimates).

    Metric2024
    Global public cloud market~$600B
    Support24/7
    Data centersMulti-region (operational)

    Value Propositions

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    Low-latency, high-throughput cloud

    Optimized networks and global CDNs cut latency and buffering, supporting smooth gameplay and streaming with typical target latencies under 100 ms for competitive titles. Edge resources reduce round-trip times by up to 50% for interactive apps, improving responsiveness. Predictable performance meets enterprise SLAs and elastic scaling supports multi-fold viral surges, often 5–10x traffic spikes.

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    Industry-tailored solutions

    Industry-tailored solutions provide prebuilt blueprints that embed finance and healthcare compliance and workflows, cutting deployment complexity for sectors driving a combined share of enterprise cloud spending; global public cloud end-user spending reached about $608 billion in 2024 (Gartner). Media pipelines handle transcoding and distribution at scale, supporting broadcasters and OTT platforms. Gaming backends enable matchmaking and real-time state sync for live multiplayer titles. Ready templates reduce time-to-market, accelerating launches by weeks.

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    Cost-performance optimization

    Tiered compute and storage let Kingsoft Cloud align price to workload intensity, matching bursty vs steady-state needs. 2024 industry studies show rightsizing and autoscaling can cut idle spend by about 30%, while transparent per-resource pricing simplifies monthly budgeting. Reserved instances can lower unit costs up to ~70% and spot options can reduce compute costs by as much as 90%.

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    Security and regulatory assurance

    End-to-end encryption, role-based IAM and managed security services protect customer data while Kingsoft Cloud maintains compliance certifications across 20+ jurisdictions in 2024, aligning controls to local mandates and industry standards.

    Shared responsibility is explicitly defined in SLAs and security playbooks; delivered audit artifacts cut vendor risk-review time and streamline due diligence.

    • End-to-end encryption
    • IAM & managed services
    • 20+ compliance jurisdictions (2024)
    • Clear shared responsibility
    • Audit artifacts for faster reviews
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    Developer-first experience

    Developer-first experience: rich APIs, SDKs, and CLI streamline build and deploy; managed databases, containers, and AI services reduce operational toil; observability tools speed troubleshooting; comprehensive documentation and samples accelerate onboarding.

    • APIs/SDKs/CLI: faster CI/CD
    • Managed services: lower ops cost
    • Observability: quicker MTTR
    • Docs/samples: shorter time-to-first-deploy
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    Optimized CDNs & edge compute cut latency to <100 ms, reduce RTT up to 50%

    Optimized global CDNs and edge compute cut latency to target <100 ms and reduce RTT by up to 50%, supporting 5–10x viral traffic surges.

    Industry blueprints and managed media/gaming stacks accelerate launches; global public cloud end-user spending reached $608B in 2024 (Gartner).

    Tiered pricing, autoscaling and reserved/spot options cut idle and unit costs (rightsizing ~30% savings; reserved up to 70%; spot up to 90%); 20+ compliance jurisdictions in 2024.

    MetricValue (2024)
    Global cloud spend$608B
    Latency target<100 ms
    RTT reductionup to 50%
    Traffic spikes5–10x
    Compliance jurisdictions20+
    Rightsizing savings~30%
    Reserved savingsup to 70%
    Spot savingsup to 90%

    Customer Relationships

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    Dedicated account management

    Dedicated account management provides strategic planning and executive alignment for key accounts, reflecting Kingsoft Cloud's 2024 emphasis on enterprise expansion. Quarterly reviews track outcomes and roadmap fit, while defined escalation paths reduce time-to-resolution. Co-selling with partner teams identifies and captures expansion opportunities across customer segments.

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    24/7 technical support

    As of 2024, Kingsoft Cloud's 24/7 technical support employs multi-tier teams to handle critical incidents and advisory needs. SLAs set targets—critical responses within 15 minutes and resolution timelines by severity, supporting 99.95% uptime commitments. Continuous proactive health checks aim to prevent outages. Comprehensive knowledge bases enable self-service and incident deflection.

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    Professional services

    Architects and consultants deliver migrations and optimizations for enterprise workloads, aligning with a market where Gartner projects worldwide public cloud services to reach $591.8 billion in 2024. Fixed-scope packages shorten timelines and drive predictable outcomes, improving time-to-value for customers. Co-creation workshops de-risk complex builds through joint design and validation, and structured handover enables customer autonomy post-launch.

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    Customer success programs

    Customer success programs at Kingsoft Cloud use onboarding playbooks to drive early value realization, with usage analytics flagging churn risks and identifying upsell moments. Training and certifications build in-house capability, while community forums foster peer learning and product adoption. Programs prioritize measurable adoption metrics and time-to-first-value.

    • Onboarding playbooks
    • Usage analytics
    • Training & certifications
    • Community forums

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    Co-innovation and labs

    Joint pilots with design partners validate new PaaS and AI features, with iterative feedback loops directly informing Kingsoft Cloud product roadmaps and release priorities.

    Case studies quantify customer impact through performance and cost metrics; early-access programs reward committed customers with priority upgrades and support.

    • joint pilots
    • feedback loops
    • case studies
    • early access
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    Dedicated teams, 24/7 support, 99.95% SLA drive adoption

    Dedicated account teams, 24/7 multi-tier support (critical response 15 minutes), architects for migrations, and customer success playbooks drive enterprise expansion and adoption; SLAs underpin 99.95% uptime commitments. Joint pilots, feedback loops and early-access programs accelerate PaaS/AI roadmap alignment.

    Metric2024Note
    Uptime SLA99.95%SLA-backed
    Critical response15 min24/7 support
    Market$591.8BGartner public cloud 2024

    Channels

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    Direct enterprise sales

    Account executives and solution architects target strategic industries—finance, gaming, SaaS—using consultative selling to align Kingsoft Cloud solutions to measurable outcomes; 2024 industry data show average enterprise deal sizes often exceed $500k with 9–12 month sales cycles. Long-cycle deals commonly include POCs and pilots to de‑risk adoption, while executive briefings and C‑suite engagements build trust and shorten procurement timelines.

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    Online console and marketplace

    Self-service provisioning on Kingsoft Cloud accelerates trials and adoption, supporting rapid onboarding as the global cloud services market topped roughly $600 billion in 2024 per industry estimates. Marketplace listings bundle ISV apps with native billing integration to shorten purchase cycles and monetize partner ecosystems. Usage dashboards provide governance and cost visibility, while in-product guides drive feature discovery and upsell.

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    Partner and SI network

    Certified partners extend Kingsoft Cloud reach into regional and vertical markets, with a 2024 network of over 500 certified partners driving local sales and integrations. Joint bids with SIs enable wins on complex RFPs, contributing to higher-value contracts and cross-sell opportunities. Revenue-sharing models incentivize partner pipeline creation and align go-to-market priorities. Enablement kits and playbooks speed delivery quality and reduce time-to-revenue.

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    Industry events and webinars

    Industry events and webinars showcase Kingsoft Cloud performance for gaming, video, and fintech, with demos aligned to 2024 cloud gaming market signals (~$1.5B) to prove latency and throughput benefits. Technical sessions engage architects and developers through hands-on optimizations and reference architectures. Customer stories validate outcomes and lead capture drives 1:1 follow-up motions and pipeline acceleration.

    • Showcase: performance demos
    • Tech: architect/developer sessions
    • Proof: customer success stories
    • Motion: lead capture → follow-up

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    Developer community programs

    Developer community programs accelerate PaaS and AI adoption via hackathons and workshops; with a global developer population of about 27.7 million in 2024 (Evans Data), these events scale usage quickly. Regular SDK updates and sample apps cut onboarding friction, forum support reduces mean time to resolution, and structured advocacy converts contributors into loyal adopters.

    • Hackathons: scale PaaS/AI usage
    • SDKs/apps: reduce onboarding friction
    • Forums: shorten issue resolution
    • Advocacy: increase long-term retention

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    AE deals avg >$500k; 9–12m cycles; 500+ partners; 27.7M devs

    AE/partners close enterprise deals (avg >$500k; 9–12m cycles in 2024). Self-service and marketplace shorten time-to-value; 500+ certified partners extend regional and vertical reach. Developer programs tap 27.7M global devs to scale PaaS/AI adoption and drive pipeline.

    Metric2024
    Avg deal>$500k
    Sales cycle9–12m
    Certified partners500+
    Global developers27.7M

    Customer Segments

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    Gaming studios and publishers

    Gaming studios and publishers require low latency (competitive titles target <50 ms) and global matchmaking across regions serving >3.2 billion gamers in 2024, with burst capacity for peak events. Backends demand real-time telemetry and anti-cheat integrations with sub-second processing. Monetization depends on uptime (industry target 99.99%) and consistent performance. Live-ops necessitate rapid scaling, often handling 5–10x traffic spikes during launches.

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    Video and streaming platforms

    Video and streaming platforms depend on high-throughput ingest, real-time transcoding, and robust CDN delivery to serve peak concurrency; with video constituting ~82% of global internet traffic in 2024, capacity and low-latency are critical. Viewer experience hinges on sub-second startup and minimized buffering, so edge presence improves QoE by reducing round-trip times. Analytics on viewing, QoS and ad metrics drive content programming and ad yield optimization.

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    Financial institutions

    Financial institutions require compliant infrastructure with strong security controls; in 2024 demand for cloud platforms meeting regulatory standards accelerated as banks prioritized certified environments. Core systems need high availability and disaster recovery to meet SLAs and reduce downtime risk. Data services must guarantee integrity and auditability for regulators, while managed services cut operational risk and staffing burdens.

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    Healthcare providers and platforms

    Healthcare providers and platforms must protect sensitive patient data under HIPAA, GDPR and China PIPL; compliance drives encryption, audit and data residency controls. Imaging and AI workloads require high-performance NVMe storage and GPUs as medical imaging accounts for roughly 90% of hospital data volume. Interoperability with EHRs and PACS is critical; uptime and low latency directly affect care delivery and clinical outcomes.

    • Regulatory: HIPAA, GDPR, PIPL
    • Workloads: GPU + NVMe storage
    • Data footprint: ~90% imaging
    • Impact: reliability = patient care

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    Internet and mobile applications

    • scaling: autoscaling managed containers
    • microservices: managed DBs + APIs
    • observability: fast iteration
    • cost: unit-economics focus

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    Cloud for gaming/video/finance/health: sub-50 ms, sub-1s video, 99.99% SLA

    Kingsoft Cloud serves gaming, streaming, finance, healthcare and internet apps requiring sub-50 ms latency, 99.99% uptime, GPU/NVMe for imaging, and autoscaling for 5–10x spikes; 2024 addressable gamers ~3.2B and video ~82% of internet traffic. Compliance (HIPAA/GDPR/PIPL) and auditability drive enterprise adoption and managed services reduce ops risk.

    SegmentKey KPI2024 Metric
    GamingLatency / Scalability<50 ms / 5–10x
    VideoTraffic / Startup82% internet traffic / sub-1s
    FinanceCompliance / HACerts + 99.99% SLA
    HealthcareStorage / ComplianceGPU+NVMe / PIPL/HIPAA/GDPR

    Cost Structure

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    Capital expenditures

    Capital expenditures for Kingsoft Cloud are dominated by investments in data centers, servers, storage and networking, with reported 2024 capex around RMB 2.3 billion to expand capacity. GPU cluster deployment for AI services materially raises upfront costs and drove a notable portion of 2024 spending. Facility upgrades focused on redundant power and advanced cooling to improve resiliency. Long-term leases in 2024 stabilized capacity planning and amortized fixed costs.

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    Bandwidth and peering

    Ongoing costs for premium transit and CDN operations form a material portion of Kingsoft Cloud’s networking Opex, with industry CDN egress pricing in 2024 commonly ranging from $0.01 to $0.20 per GB. Peering and IX fees reduce latency and improve QoS, supporting premium SLAs. Traffic spikes drive variable spend sharply upward, while routing, caching and compression optimizations can cut cost per GB materially.

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    R&D and product development

    Engineering headcount funds PaaS, AI model development and security feature roadmaps, with 2024 priorities focused on scalable inference and zero-trust controls. Continuous releases drive investment in CI/CD tooling and isolated test environments to lower MTTR and release risk. Licensing costs for third-party libraries and runtimes are budgeted alongside documentation and developer experience (DX) spending to reduce onboarding time and support costs.

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    Sales and marketing

    Sales and marketing costs are driven by field teams, targeted campaigns, industry events and partner programs that acquire enterprise customers; solution demos and proofs-of-concept (POCs) incur direct delivery and infrastructure expenses, while channel incentives and rebates support partner performance and retention. Brand, content and thought-leadership investments sustain pipeline generation and lead nurturing across digital and offline channels. The mix skews toward variable expense tied to customer acquisition and partner enablement.

    • Field teams: direct acquisition
    • Campaigns/events: lead cost drivers
    • Demos/POCs: delivery and infra costs
    • Incentives: channel performance
    • Brand/content: pipeline building

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    Operations and support

    Operations and support at Kingsoft Cloud in 2024 center on continuous monitoring, SRE practices and 24/7 support to meet contractual SLAs, while compliance audits and certifications impose measurable overhead on headcount and external audit fees. Spare parts, hardware maintenance and capacity refresh cycles sustain platform reliability, and regular training ensures SRE and support teams retain cloud-native skills.

    • Monitoring/SRE/24/7: SLA-driven ops
    • Compliance: audit and certification costs
    • Maintenance: spare parts and refresh cycles
    • Training: continuous skill investment

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    RMB 2.3bn Capex and AI-driven Opex spikes reshape cloud operations and R&D focus

    Capital expenditures in 2024 totaled about RMB 2.3 billion, driven by data centers, servers, storage and GPU cluster deployments for AI services.

    Network Opex is materially influenced by premium transit and CDN egress (2024 pricing commonly $0.01–$0.20/GB), with spikes raising variable spend.

    R&D and engineering headcount prioritize scalable inference, PaaS and security, while sales/marketing costs skew toward variable customer acquisition and partner incentives.

    Operations center on SRE, 24/7 support, compliance audits and hardware refresh cycles to sustain SLAs.

    Category2024 Metric
    CapexRMB 2.3bn
    CDN egress$0.01–$0.20/GB
    Ops24/7 SRE, compliance

    Revenue Streams

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    IaaS consumption fees

    IaaS consumption fees combine pay-as-you-go and reserved pricing for compute, storage, and networking, with tiered rates aligned to performance classes (standard, high I/O, GPU). Data transfer and egress charges add incremental revenue while overage fees capture burst usage beyond reservations, supporting predictable recurring income and high-margin incremental revenue for Kingsoft Cloud.

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    PaaS managed services

    PaaS managed services at Kingsoft Cloud (3886.HK) monetize managed databases, containers, messaging and analytics via per-usage billing, with feature premiums lifting margins; usage-based scaling aligns revenue to workload growth and supported a 2024 China public cloud market expanding to about US$52.6B, while aggressive cross-sell programs raise service attach rates and ARPU.

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    SaaS and vertical solutions

    Kingsoft Cloud offers industry packages for media pipelines, security, and compliance toolsets, priced as subscriptions with per-seat or per-GB tiers to match workload profiles; in 2024 the global SaaS market was roughly $200 billion, underlining strong demand for packaged cloud verticals. Bundled offerings (platform + compliance + support) increase customer stickiness and upsell rates. Updates and security patches are delivered continuously as part of the subscription.

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    Managed security and compliance

    Managed security and compliance drive add-on revenue through MDR, WAF, DDoS protection and compliance reporting; SLA-backed tiers command higher ARPU while incident response retainers create recurring income, and audits/attestations are sold as professional services, supporting upsell and margin expansion in 2024.

    • MDR
    • WAF
    • DDoS protection
    • Compliance reporting
    • SLA tiers → higher ARPU
    • Incident response retainers
    • Audits & attestations

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    Professional and support services

    As of 2024, professional and support services cover migration, architecture, and optimization projects billed time-and-materials or fixed-fee, while success-based engagements align fees to measurable outcomes.

    Premium support tiers generate recurring revenue and training/certification programs add ancillary income, reinforcing customer retention and ARR expansion.

    • Migration — billed T&M or fixed-fee
    • Optimization — success-based engagements
    • Premium support — recurring tiers
    • Training/certification — ancillary revenue

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    IaaS-led ARR growth; PaaS boosts ARPU; security ups recurring attach

    IaaS drives high-margin consumption and reservation revenue with data egress and overage fees supporting predictable ARR; aligned to a 2024 China public cloud market of about US$52.6B. PaaS and managed services monetize per-usage and feature premiums, boosting ARPU against a 2024 global SaaS market ≈US$200B. Security, compliance and professional services add recurring attach revenue and outcome-based fees.

    Revenue streamPricing model2024 market metric
    IaaSPay-as-you-go / reserved / overageChina public cloud ≈US$52.6B
    PaaS / SaaSPer-usage / subscription / feature premiumsGlobal SaaS ≈US$200B
    Security & servicesSubscriptions, retainers, T&M, success feesRecurring attach / upsell focus