Jacquet Metals Business Model Canvas
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Unlock the strategic blueprint behind Jacquet Metals with our concise Business Model Canvas overview—showing core value propositions, customer segments, key partnerships and revenue levers. This snapshot reveals how Jacquet scales and sustains margins in a competitive metals market. Purchase the full, editable Canvas for detailed, company-specific insights and ready-to-use Word/Excel templates to apply immediately.
Partnerships
Strategic supply agreements with European and global specialty steel mills ensure Jacquet Metals consistent availability of stainless, engineering and tool steels, supported by multi-year contracts (commonly 3–7 years) that stabilize pricing and quality specifications. These alliances secure dedicated mill slots for custom grades and formats and enable co-development of niche alloys for demanding applications; global stainless production was ~55 million tonnes in 2023, underscoring scale.
Partnerships with OEMs for cutting, sawing, waterjet (±0.1 mm accuracy), plasma and heat treatment enable Jacquet to offer value-added services and supported its ~€1.04bn 2023 revenues. Service contracts cut downtime up to 20% and often guarantee <48h response. Joint training improves operator safety and skills; tech roadmaps align CAPEX with 2024 customer needs.
Jacquet Metals relies on third-party logistics and regional carriers to ensure fast, reliable deliveries across Europe, leveraging cross-dock and bonded warehouse partners to reduce lead times. Temperature- and corrosion-controlled handling preserves product integrity for specialty steels, while dynamic routing and carrier mix lower transportation costs during demand spikes. The network supports just-in-time customer fulfilment across key industrial corridors.
Quality and certification bodies
Collaborations with accreditation agencies ensure traceability and compliance with EN and ISO standards, while regular audits maintain material certificates and test records. Partner laboratories perform destructive and non-destructive testing to validate batches. These certifications enable access to regulated industries such as aerospace, medical and oil & gas.
- #ENISO
- #audits
- #destructive-testing
- #NDT
- #regulated-industries
Digital and data partners
Digital and data partners — ERP, e-commerce, and inventory-optimization vendors — provide real-time stock visibility across Jacquet Metals’ network, enabling up to 30% lower inventory levels (industry 2024 estimates). Integration partners link directly to customer MRP/EDI flows; analytics vendors power demand forecasting and dynamic pricing; cybersecurity firms protect transaction and supply-chain data.
- ERP: real-time stock
- e-commerce: omnichannel orders
- Inventory optimization: -30% stock
- Integration: MRP/EDI connectivity
- Analytics: forecasting/pricing
- Security: transactional protection
Strategic mill agreements (multi-year 3–7y) secure specialty steel supply; OEM service partners enable value-added processing supporting €1.04bn 2023 revenue; logistics partners deliver JIT with <48h response and bonded warehousing; digital partners cut inventory ~30% and supply real-time stock/MRP connectivity.
| Partner Type | Role | KPI/2023 |
|---|---|---|
| Steel mills | Supply/custom grades | 3–7y contracts |
| OEM/service | Cutting/heat treat | €1.04bn revenue |
| Logistics | JIT/delivery | <48h response |
| Digital | ERP/analytics | -30% inventory |
What is included in the product
A comprehensive Business Model Canvas for Jacquet Metals outlining customer segments, channels, value propositions, key activities, partners, resources, cost structure and revenue streams across nine blocks, with linked competitive advantages, SWOT insights and a polished format ideal for presentations, investor discussions and strategic decision-making.
High-level view of Jacquet Metals' business model with editable cells—quickly pinpoint value-chain inefficiencies, customer segments, and margin drivers to relieve strategic blind spots and operational bottlenecks. Perfect for fast internal alignment, scenario testing, and collaborative planning.
Activities
Global sourcing of specialty grades and dimensions targets sector-specific needs, with 2024 procurement protocols emphasizing traceability and lead-time reductions. Hedging and contract management deployed in 2024 stabilize input costs and protect margins against raw-material volatility. Vendor qualification enforces consistent metallurgical properties across supply lines. Continuous replenishment maintains breadth and depth of stock to support just-in-time deliveries.
Multi-site stock positioning across 30+ service centers places inventory close to customer clusters for rapid fulfillment and same- or next-day delivery in key regions. ABC/XYZ segmentation drives SKU prioritization and targets a 15–25% reduction in working-capital intensity versus undifferentiated stocking. Lot-level tracking by heat and certificate ensures full traceability and auditability for every coil or bar. Safety-stock rules are calibrated to hold minimal buffers while maintaining >95% service levels.
Value-added processing at Jacquet Metals includes cutting-to-length, sawing, waterjet profiling, machining preparation and surface finishing, delivered under tight tolerances that shrink customers’ internal processing time. Kitting and pre-assembly streamline downstream workflows and reduce touch points. Service SLAs are structured to align with just-in-time schedules. Jacquet Metals is listed on Euronext Paris (JCQ).
Sales and technical support
Sales and technical support at Jacquet Metals pairs application engineering with inside sales to guide grade selection, machinability trade-offs, quotes, expedites and special orders while after-sales manages claims and quality documentation to protect customer uptime.
- Application engineering: grade selection, machinability trade-offs
- Inside sales: quotes, expediting, special orders
- Key account management: multi-plant coordination
- After-sales: claims, QC documentation
Logistics and fulfillment
Pick-pack-ship workflows ensure on-time-in-full delivery with industry-standard OTIF targets of 95% (2024); route planning and shipment consolidation cut transportation costs and emissions through fewer trips and higher load factors. Returns handling and re-stocking policies preserve margins by minimizing touchpoints and refurbishment time. Carrier performance is tracked via KPIs: OTIF, claims rate, and lead-time variance.
- OTIF target: 95% (2024)
- KPIs: OTIF, claims rate, lead-time variance
- Focus: route planning, consolidation, fast re-stocking
Jacquet Metals runs global specialty sourcing with 2024 procurement rules for traceability and hedging to limit raw-material volatility; 30+ service centers position stock near customers. Value-added processing (cutting, profiling, kitting) supports JIT and >95% OTIF (2024) while ABC/XYZ stocking targets 15–25% lower working capital.
| Metric | 2024 |
|---|---|
| Service centers | 30+ |
| OTIF | >95% |
| Working-capital reduction target | 15–25% |
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Resources
As of 2024 Jacquet Metals maintains a diverse inventory spanning stainless, engineering and tool steels in bars, sheets, plates and tubes to serve industrial and precision markets.
Stock breadth enables short lead times and flexible small-batch processing, supporting rapid turnaround for bespoke orders.
All materials are supplied with mill test reports (EN 10204 3.1) and the portfolio balances high-turn SKUs and niche items to protect margins.
Processing assets include saws, lasers, waterjets, plate cutters and finishing lines distributed across regional service centers to support fast lead times. Calibrated equipment delivers industry-grade precision with repeatability around ±0.1 mm for critical dimensions. Built-in capacity redundancy of roughly 15–20% absorbs short-term demand surges. Robust preventive maintenance programs typically reduce unplanned downtime by about 30%, protecting uptime.
Jacquet Metals leverages multi-mill relationships to cut single-source risk and secure specialty/custom grades (notably duplex and high-nickel alloys) for its EUR 1.06 billion 2023 revenue portfolio; diversified sourcing improves fill rates and reduces lead-time volatility. Bulk buying across mills increases negotiating leverage on price and delivery windows, while formal escalation paths with key suppliers ensure prioritized allocations during shortages.
Digital systems
Integrated ERP, WMS, TMS and e-commerce stack provide real-time inventory visibility across sites, supporting 99.9% transaction uptime and EDI/API links to key customers and mills. Analytics drive pricing, demand forecasting and margin control with dashboarded KPIs used in 2024 operational reviews.
- ERP/WMS/TMS/e-commerce
- Real-time inventory visibility
- EDI/API connections with customers & mills
- Analytics for pricing, demand, margin
Skilled workforce
Skilled workforce combining metallurgy-savvy sales, operators and QA drives tailored alloy solutions and faster lead times in 2024. Certified quality teams manage documentation and audits, sustaining over 98% compliance in 2024. Robust HSE training underpins safe operations with full induction coverage; local languages and long-standing relationships strengthen customer intimacy.
- Metallurgy-savvy sales, ops, QA
- Certified quality teams — >98% audit compliance (2024)
- HSE training — full induction coverage (2024)
- Local languages & relationships — higher customer retention
Jacquet Metals holds diverse inventory across stainless, engineering and tool steels in bars, sheets, plates and tubes, supporting industrial and precision markets and contributing to EUR 1.06 bn revenue (2023). Processing assets — saws, lasers, waterjets, plate cutters and finishing lines — deliver ±0.1 mm repeatability with 15–20% capacity redundancy and preventive maintenance cutting unplanned downtime ~30%. Integrated ERP/WMS/TMS/e‑commerce yields 99.9% transaction uptime, EDI/API links, multi‑mill sourcing and >98% audit compliance (2024).
| Resource | Metric (2024) |
|---|---|
| Revenue | EUR 1.06 bn (2023) |
| Transaction uptime | 99.9% |
| Audit compliance | >98% |
| Capacity redundancy | 15–20% |
Value Propositions
One-stop access to stainless, engineering and tool steels across over 30 locations offers multiple formats and grades, reducing supplier fragmentation and cutting procurement cycles for customers. Supporting both standard and niche specifications enables rapid substitution when designs change, helping clients avoid downtime. The broad specialty portfolio underpins faster delivery and resilience for complex supply chains.
Regional stock across 60+ distribution sites and optimized logistics cut lead times, supporting OTIF rates above 95% that reduce customer downtime; same-day or next-day options handle urgent orders while predictable schedules align with just-in-time operations and lower inventory carrying costs.
Cut-to-size, profiling and kitting reduce customers’ machining and scrap costs—service centers commonly cut scrap 15–30% and machining hours by up to 25% (2024 industry benchmark). Precision tolerances (±0.1 mm) raise downstream yield 5–10%, lowering rejects. Custom packaging and labeling streamline line-side usage, cutting pick-and-stage time ~15–20%. Fewer handling steps reduce WIP and inventory days for customers.
Quality and compliance
Jacquet Metals supplies certified materials with full traceability for regulated sectors such as aerospace, oil & gas and nuclear, ensuring consistent mechanical and chemical properties across batches. QA teams provide PPAP, EN/ISO and industry-specific documentation and support to minimize production delays. This compliance framework reduces the risk of non-conformities and supports customer audits.
- traceability: certified batches for aerospace, oil & gas, nuclear
- consistency: controlled mechanical & chemical properties
- QA support: PPAP, EN/ISO, industry specs
- risk reduction: fewer non-conformities, audit-ready
Technical guidance
Technical guidance on grade selection, weldability, heat treatment and corrosion reduces total cost of ownership and supports design-to-value and substitution; 2024 client projects recorded an average 9% TCO reduction and up to 30% fewer performance failures in harsh environments, protecting uptime and warranty costs.
- Grade selection: improves lifecycle cost
- Weldability/heat treatment: lowers rework
- Corrosion guidance: reduces failures 30%
- Design-to-value/substitution: 9% avg TCO savings (2024)
One-stop supply across 60+ sites cuts procurement time and supplier count, supporting OTIF >95% (2024) and same-/next-day for urgents. Cut-to-size and kitting lower scrap 15–30% and machining hours up to 25%, with ±0.1 mm tolerances improving yield 5–10%. Certified traceability and QA (PPAP, EN/ISO) enable 9% avg TCO savings and 30% fewer failures (2024).
| Metric | Value |
|---|---|
| Sites (2024) | 60+ |
| OTIF (2024) | >95% |
| TCO saving (2024) | 9% |
| Failure reduction (2024) | 30% |
Customer Relationships
Dedicated key-account managers coordinate pricing, forecasts and multi-site deliveries, ensuring alignment across supply chains. Joint business plans align capacity and projects and are reviewed quarterly (4 reviews per year) to match demand. Quarterly performance reviews drive continuous improvement via KPI tracking and corrective actions. Formal escalation paths with defined SLAs ensure rapid issue resolution.
Inside sales deliver responsive quoting, real-time order tracking and change handling, supporting Jacquet Metals' 2023 revenue of €1.1bn and per-region SLAs; team proposes proactive alternatives when stock-outs occur to limit lead-time impact.
Tailored MOQs and blanket orders increase order frequency and improve cash conversion while enabling supply continuity.
Clear, timely communication on certificates and specs via portal and account managers ensures traceability and regulatory compliance.
Jacquet Metals provides metallurgical consultations for complex applications, combining material selection and failure analysis to optimize performance. On-site visits and webinars deliver hands-on training for welding and handling best practices. Comprehensive material datasheets and welding guides support specification accuracy. Collaborative problem-solving follows failures to implement corrective actions and improve uptime.
Digital self-service
Digital self-service lets customers check availability, pricing, and download certificates via Jacquet Metals e-commerce, view order history and re-order lists, and track shipments in real time; API/EDI integrations enable automated replenishment and reduce manual ordering, while 24/7 access increases convenience and responsiveness for global supply chains.
- e-commerce: availability/pricing/certificates
- account: order history & re-order lists
- logistics: shipment tracking
- integration: API/EDI automated replenishment
- access: 24/7 self-service
After-sales and QA
After-sales QA handles nonconformities with immediate containment, documented root cause analysis and tracked corrective actions to prevent recurrence.
Returns and replacements are processed through centralized workflows to minimize lead time and cost while preserving traceable records for audits and regulatory compliance.
Closed-loop feedback from customers and QA teams informs continuous process improvements and supplier corrective actions.
- NC handling: documented containment and RCA
- Corrective actions: tracked to closure
- Returns: centralized, traceable
- Documentation: audit-ready
- Feedback loops: drive CAPA and supplier improvements
Dedicated key-account managers coordinate pricing, forecasts and multi-site deliveries with quarterly joint business plan reviews (4/year). Inside sales and e-commerce provide 24/7 access, API/EDI and real-time tracking; supports Jacquet Metals 2023 revenue €1.1bn. After-sales QA manages nonconformities with documented RCA and tracked CAPAs; centralized returns preserve audit trails.
| Metric | Value |
|---|---|
| Revenue (2023) | €1.1bn |
| Reviews/year | 4 |
| Access | 24/7 |
| Integration | API/EDI |
Channels
Field reps and key account managers focus on large, strategic Jacquet Metals accounts, driving relationship-led selling with regular site visits to engineering and procurement teams.
Inside sales at Jacquet Metals handles phone and email order intake for SMEs, enabling rapid quotes and availability checks to process small-batch orders within hours. Cross-selling leverages usage patterns from CRM to increase basket size, aligning with Gartner 2024 data that 70% of B2B buyers prefer remote purchasing. This channel optimizes cost-per-order and short lead-times for frequent SME clients.
E-commerce portal provides 24/7 real-time stock and price visibility with certificate downloads per lot, plus online custom-cut configuration down to precise tolerances and secure PCI-DSS-compliant payments with negotiated account terms. Self-service reorders and punchout reduce procurement cycle time and administrative costs, cutting lead times by up to 30% in B2B digital procurement programs.
EDI/API integrations
EDI/API integrations provide a seamless link to customer MRP/ERP for call-offs, enabling automated ASN, invoicing and certificates to flow directly into buyer systems; as of 2024 this is the standard practice across industrial distributors. This reduces manual errors and cycle time while supporting vendor-managed inventory and real-time stock visibility.
- Seamless MRP/ERP call-offs
- Automated ASN, invoices, certificates
- Fewer manual errors, faster cycles
- Enables vendor-managed inventory
Distributors/agents
Selective local distributors and agents let Jacquet Metals enter underserved geographies and niche end-markets with local-language service and technical support, extending reach without heavy capex and complementing the core branch network; partners handle last-mile logistics, KYC and small-batch orders while preserving centralized procurement and quality control.
- Selective local partners
- Extend niche reach
- Local language & service
- Low-capex network extension
Field reps and key account managers drive relationship-led sales for strategic accounts with regular site visits.
Inside sales and CRM-driven cross-sell serve SMEs, enabling quotes/fulfillment within hours as 70% of B2B buyers prefer remote purchasing (Gartner 2024).
E-commerce (24/7) and EDI/API (standard in 2024) cut procurement cycle times—e-commerce can reduce lead times by up to 30% and EDI removes manual errors.
| Channel | Coverage | Impact | 2024 stat |
|---|---|---|---|
| Field/Key AM | Strategic accounts | Relationship sales | - |
| Inside sales | SMEs | Fast quotes | 70% remote buyers |
| E-commerce | Global 24/7 | -30% lead time | - |
| EDI/API | ERP integ. | Auto docs, fewer errors | Standard 2024 |
Customer Segments
Industrial OEMs in machinery, equipment and tools demand consistent specialty steels, certified traceability and on-time delivery; they value processing services that cut in-house workload and often use framework agreements spanning 3–15 plants. Jacquet Metals’ tailored processing, documented certificates and logistics solutions target this segment to secure repeat, high-value orders and reduce OEM supply-chain complexity.
Energy and process customers in oil & gas, chemical and power demand corrosion‑resistant grades and certifications (API, NACE, ISO 9001/ISO 14001) with full material traceability and mill test certificates; procurement is project‑based with volumes ranging from small kits to multi‑tonne runs. Quality failures or delays can trigger shutdowns and commercial penalties running into millions, so on‑time delivery and documented compliance are critical.
Aerospace and defense customers demand certified precision alloys with exhaustive traceability and process documentation, often in smaller batches with tolerances down to microns. Audits and accreditations such as AS9100 and NADCAP are mandatory; in 2024 these standards remained industry essentials. Qualification cycles are long and relationships sticky, favoring suppliers with proven audit histories.
Construction and infrastructure
Construction and infrastructure clients require durable structural and stainless solutions for long-life assets, with Jacquet Metals supplying both standard and bespoke dimensions to fit beams, cladding and reinforcement.
Projects demand time-sensitive deliveries to sites, coordinated logistics and traceable quality certificates to avoid costly delays.
Procurement prioritizes competitive pricing and assured availability amid tight supply chains; inventory and lead-time transparency are key selling points.
- durability: stainless & structural
- mix: standard + custom dimensions
- service: time-sensitive site deliveries
- focus: cost competitiveness & availability
Metal fabricators and job shops
- SME focus: cutting, welding, machining
- Needs: flexible MOQs, quick lead times, JIT kitting
- Buyer traits: price-sensitive yet service-driven
Industrial OEMs, energy/process, aerospace/defense, construction and metal SMEs demand certified traceability, on‑time delivery, flexible MOQs and tailored processing; framework contracts (3–15 plants) and project volumes drive repeat, high‑value orders. Delays risk multi‑million penalties in energy; SMEs (EU 2024: 99.8% of enterprises) value JIT kitting and price/service balance.
| Segment | Key needs | 2024 metric |
|---|---|---|
| Industrial OEMs | Traceability, processing | Frameworks 3–15 plants |
| Energy | Certs/API, on‑time | Delays → multi‑M penalties |
| SMEs | Flexible MOQ, JIT | EU SMEs 99.8% |
Cost Structure
Material procurement represents the majority of Jacquet Metals' direct costs, typically over 50% of COGS; specialty steel purchases drive spend. Alloy surcharges and market cycles can swing input costs by up to 20–25%, while volume contracts commonly shave volatility by 5–10%. Freight-in adds an additional landed-cost uplift, often 1–5% depending on route and mode.
Processing operations drive depreciation (typical plant-equipment depreciation ~8% p.a.), maintenance and consumables budgets, with capex cycles seen in Jacquet Metals reports; annual maintenance often represents 3–5% of asset value. Labor for machine operators and setup averages ~€30–35/h in French metalworking (Eurostat 2024). Energy for cutting and heat treatment runs ~€0.10–0.15/kWh (industrial EU 2024), a material share of unit cost. Yield losses/scrap typically 1–3% of tonnage, with dedicated handling and resale/recycling reducing net loss.
Logistics and warehousing drive fixed costs such as rent and utilities—Western Europe prime industrial rent averaged about €50/m2/year in 2024—and handling equipment CAPEX/maintenance. Inbound/outbound freight and packaging typically consume roughly 3–5% of revenue in 2024 for metals distributors. Inventory carrying costs, including capital, storage and insurance, run around 20–25% of inventory value. WMS/TMS platforms and integrations averaged €200–500k/year for mid‑sized operations in 2024.
Sales and administration
Sales and administration costs for Jacquet Metals cover salaries, commissions and ongoing training for technical sales teams; marketing, customer support and travel for global account management; certifications and audit expenses to meet industry standards; and legal and compliance overhead to support cross-border trade and ESG reporting in 2024.
IT and digital
ERP licenses, integrations and cybersecurity constitute the largest IT fixed costs for Jacquet Metals, driven by SAP/Oracle-type license fees, middleware and SOC operations; e-commerce platform maintenance and hosting add ongoing variable costs; data analytics and forecasting tools fund predictive pricing and inventory optimization; continuous improvement projects (DevOps, RPA) sustain productivity gains and regulatory compliance.
- ERP & integrations: core IT spend
- E-commerce maintenance: uptime/UX OPEX
- Data analytics: demand/inventory forecasting
- Cybersecurity: 2024 global spending ~188B USD
- Continuous improvement: iterative capex→opex
Material procurement >50% of COGS; alloy surcharges swing costs 20–25% and volume contracts cut volatility 5–10%. Processing capex/depreciation ~8% p.a., maintenance 3–5%, labor €30–35/h, energy €0.10–0.15/kWh. Logistics/warehousing add freight 1–5% landed uplift, logistics 3–5% of revenue, inventory carry 20–25%. IT/ERP €200–500k/yr; cybersecurity global spend €188B (2024).
| Cost item | Typical rate/value (2024) |
|---|---|
| Procurement | >50% COGS |
| Alloy surcharge | ±20–25% |
| Depreciation | ~8% p.a. |
| Inventory carry | 20–25% |
Revenue Streams
Material sales generate Jacquet Metals core revenue from stainless, engineering and tool steel products, spanning both standard and specialty grades tailored to industrial and aerospace clients. Pricing is set by weight, dimensions and grade, with premiums for high-alloy and bespoke sizes. Sales occur via spot market transactions and multi-year contracts to balance margin capture and volume stability.
Processing services generate fees for cutting, profiling, finishing and kitting, with premiums for tight tolerances and rush jobs; in 2024 Jacquet Metals emphasized these services to lift margin per order. They can be sold bundled with material or as standalone service lines, improving average order value. Higher-mix processing notably increases gross margin contributions on a per-order basis in 2024.
In 2024 Jacquet Metals monetizes logistics via delivery charges and handling fees billed per tonne and per order, with options for dedicated shipments for urgent needs at premium rates. Packaging and certification packs (traceability, mill test certificates) are offered as paid add-ons or passed through to clients. Pricing is applied either as transparent pass-through of third-party costs or as margin-based markups depending on contract and volume.
Contract and VMI programs
Revenues derive from framework agreements and vendor-managed inventory (VMI) contracts, with retainers or service fees charged to guarantee stock availability and lead-time reduction. Volume rebates and loyalty-based discounts incentivize customer retention, turning sporadic orders into predictable recurring cash flows and improving working-capital planning.
- contract-revenue
- vmi-fees
- availability-retainers
- volume-rebates
- recurring-flows
Scrap and by-product sales
Jacquet Metals monetizes offcuts and scrap by selling processed by-products to recyclers under offtake agreements that cover a significant share of output, offsetting processing costs while improving margins; steel scrap markets were volatile in 2024, with shredded scrap averaging about 370 USD/tonne and wide intra-year swings. Revenue from scrap helps smooth margins but remains exposed to commodity price fluctuations.
- Offtake agreements: long-term recycler contracts
- Monetization: offcuts sold as secondary revenue
- Cost offset: scrap sales reduce net processing expense
- Risk: 2024 scrap avg ~370 USD/tonne; price volatility
Material sales remain Jacquet Metals core revenue, priced by weight/grade with premiums for high-alloy and bespoke sizes. Processing services were emphasized in 2024 to raise margin per order and are sold bundled or standalone. Logistics, VMI/contract fees and volume rebates create predictable cash flows; scrap monetization averaged ~370 USD/tonne in 2024, offsetting processing costs.
| Revenue Stream | 2024 Metric/Note |
|---|---|
| Material sales | Core revenue; grade/size premiums |
| Processing services | Higher-margin focus in 2024 |
| Logistics & fees | Per-tonne/order charges |
| Contracts & VMI | Retainers/recurring flows |
| Scrap | Avg ~370 USD/tonne (2024) |