Confluent Business Model Canvas
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Unlock Confluent’s strategic playbook with a concise Business Model Canvas that maps customer segments, platform-led value, key partners, and revenue engines in one ready-to-use file. Ideal for investors, founders, and analysts, the full canvas (Word & Excel) delivers actionable insights to benchmark, plan, and scale—download now to see exactly how Confluent wins and where opportunities lie.
Partnerships
Partnering with AWS, Microsoft Azure and Google Cloud delivers Confluent Cloud as a managed Kafka first-class service, supported by joint go-to-market/co-selling that broaden enterprise reach and credibility; technical integrations optimize networking, security and billing, and marketplace listings across the three clouds streamline procurement—backed by Confluent’s FY2024 revenue of $1.07B.
Confluent partners with the Apache Kafka community for protocol stewardship and innovation, contributing code, tooling and standards to ensure compatibility and aligning roadmaps to preserve interoperability and performance. This collaboration supports developer adoption and goodwill; Confluent reported over 5,000 customers and roughly $1.33B revenue in 2024, reflecting widespread enterprise Kafka deployment and ecosystem trust.
System integrators and consultants work with Confluent to design and implement event-driven architectures, accelerating migrations and complex data mesh builds. Confluent reported $1.037 billion revenue in FY2024, underscoring partner-driven scale. SIs supply industry-specific blueprints and governance frameworks, and co-delivery reduces implementation risk and time-to-value for customers.
ISVs and connector providers
Integrate with databases, SaaS apps, and analytics tools through over 300 certified connectors as of 2024, enabling plug-and-play ingestion and egress into Confluent platforms to build end-to-end data pipelines.
Joint solutions with ISVs and connector providers are technically validated to meet reliability and performance SLAs, reducing integration risk for enterprise deployments.
Co-marketing expands addressable use cases across verticals and supports enterprise adoption alongside Confluent’s $1.03B revenue in FY2024.
- connectors: 300+ certified (2024)
- value: end-to-end pipelines
- assurance: SLA-backed validation
- growth: cross-vertical co-marketing
Hardware and edge partners
Coordinate with edge compute and on-prem vendors to deliver hybrid streaming stacks that meet low-latency, high-throughput SLAs; optimize connectors, local storage, and network paths to sustain millions of events/sec and sub-10ms tail latency where required. Provide certified reference architectures for regulated and air-gapped deployments and enforce unified governance across edge-to-cloud (Gartner: 75% of enterprise data created outside core by 2025).
- Hybrid integrations: Dell/VMware/HPE edge nodes
- Performance: sub-10ms, millions evt/sec
- Regulated: certified air-gapped blueprints
- Governance: centralized policies across edge-to-cloud
Strategic cloud, SI, ISV and Apache Kafka community partnerships enable Confluent Cloud scale, interoperability and enterprise trust, supporting FY2024 revenue of $1.03B and 5,000+ customers; 300+ certified connectors accelerate pipelines and reduce integration risk. Hybrid and edge vendors deliver certified reference architectures for regulated, low-latency deployments. Co-selling and co-marketing expand vertical reach and shorten time-to-value.
| Metric | 2024 |
|---|---|
| Revenue (FY) | $1.03B |
| Customers | 5,000+ |
| Certified connectors | 300+ |
What is included in the product
A comprehensive, pre-written Business Model Canvas for Confluent detailing customer segments, value propositions, channels, revenue streams, key activities, resources, partners, cost structure and customer relationships; includes SWOT-linked insights, competitive advantages, and a polished narrative ideal for presentations and investor discussions.
Condenses Confluent’s strategy into a one-page, editable Business Model Canvas that saves hours of structuring and quickly reveals core components and customer pain-point solutions. Perfect for team collaboration, rapid comparisons, and producing clean executive summaries for decision-makers.
Activities
Build and operate a reliable, multi-tenant streaming service powering Confluent Cloud, which contributed to Confluent’s FY2024 revenue of about $1.07 billion. Automate scaling, upgrades, and patching to achieve near-zero downtime for customers at scale. Optimize performance for unpredictable, bursty workloads to support billions of events daily. Continuously harden availability and disaster recovery with multi-region failover and strict SLAs.
Develop and certify 300+ connectors to popular data systems while enforcing schema governance and cross-version compatibility to sustain performance at Confluent scale; in fiscal 2024 Confluent reported $1.03B revenue, underscoring enterprise demand. Provide SDKs and REST/gRPC APIs for custom integrations and accelerate coverage expansion to minimize customer integration effort and TTM.
Implement enterprise-grade encryption, role-based access control and comprehensive auditing across Confluent Cloud to protect data in motion and at rest; leverage schema registry and policy controls to enforce data governance and lineage. As of 2024 Confluent maintains SOC 2 Type II and ISO 27001 attestations, enabling fine-grained controls and compliance capabilities for regulated industries such as healthcare and finance.
Customer success and support
Confluent delivers onboarding, best-practice playbooks and architecture guidance to its >6,000 customers, tying service to FY2024 revenue of $1.02B. It provides 24x7 support with SLA-backed incident management (platform availability typically 99.95%), monitors customer fleets for proactive remediation, and captures operational feedback to prioritize the product roadmap.
- Onboarding & architecture
- 24x7 SLA support
- Proactive fleet monitoring
- Feedback → roadmap
Go-to-market and enablement
Go-to-market and enablement at Confluent combines direct sales, marketplace listings and partner programs to drive adoption; fiscal 2024 revenue was about $1.02B, underscoring scale. The company provides training, certification and solution playbooks, plus reference architectures and ROI tools to shorten time-to-value. Community events and developer advocacy sustain engagement and product-led growth.
- Direct sales
- Marketplace & partners
- Training & certification
- Playbooks & ref-arch
- ROI tools
- Community & dev advocacy
Operate Confluent Cloud as a resilient, multi-tenant streaming service (FY2024 revenue ~$1.07B) with automated scaling and multi-region failover.
Maintain 300+ certified connectors, SDKs/APIs and schema governance to support billions of daily events and >6,000 customers.
Provide enterprise security (SOC 2 Type II, ISO 27001), 24x7 SLA support (platform ~99.95%) and proactive monitoring feeding the product roadmap.
| Metric | 2024 |
|---|---|
| Revenue | $1.07B |
| Customers | >6,000 |
| Connectors | 300+ |
| Availability | ~99.95% |
What You See Is What You Get
Business Model Canvas
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Resources
Core streaming engine expertise and proprietary cloud control-plane underpin Confluent's Kafka-based IP, supporting $1.27B FY2024 revenue and 6,000+ customers.
Operational automation delivers elastic scaling and 99.99% reliability SLAs in large deployments.
Integrated schema and governance services, plus observability and security layers, are built for multi-tenant, enterprise-scale operations.
Engineering and SRE talent combines deep distributed systems and networking skills to operate Confluent's streaming platform; Confluent reported $1.03 billion revenue in fiscal 2024 and supports over 7,000 customers, driving scale requirements. 24x7 operations and strong incident response manage thousands of clusters with stringent SLOs. Teams build data pipelines, connectors and SDKs and pursue continuous innovation across performance and cost efficiency.
Multi-region deployments across AWS, Azure and GCP provide geographic redundancy and low-latency routing for enterprise workloads. Private networking, VPC peering and PrivateLink-style connectivity plus role-based security controls secure data in transit and at rest. Platform scales to millions of events per second and petabyte-class storage to meet enterprise throughput and retention needs. Cost-management tooling offers real-time usage dashboards, reservation options and utilization insights (2024).
Brand and developer community
Confluent is widely recognized as the leader in Kafka and streaming, with FY2024 revenue of about $1.02B reinforcing market credibility. Its active open-source presence and Apache Kafka stewardship drive trust; community content and education (blogs, meetups, courses) boost adoption and lower onboarding costs. Ecosystem momentum reduces sales friction by enabling faster proofs-of-concept and partner-led deals.
- brand: leader in Kafka
- revenue: ~$1.02B (FY2024)
- open-source: trust driver
- community: adoption accelerator
- ecosystem: lowers sales friction
Partner and marketplace network
Cloud marketplaces simplify procurement and billing, accelerating adoption for Confluent, which reported FY2024 revenue of 710.3 million USD; SI and ISV alliances expand solution reach while 300+ certified connectors increase customer stickiness; co-sell engines with AWS, Microsoft and Google speed large enterprise deals.
- marketplace: faster procurement/billing
- alliances: SI/ISV solution expansion
- connectors: 300+ certified, higher retention
- co-sell: accelerates large deals with cloud partners
Confluent's proprietary Kafka-based streaming IP and cloud control plane power a platform that generated $1.27B in FY2024 and serves 6,000+ customers, delivering elastic scaling and 99.99% SLAs. Engineering, SRE and governance tooling enable multi-region AWS/Azure/GCP deployments and petabyte storage. Ecosystem of 300+ certified connectors, marketplaces and SI/ISV alliances accelerates procurement and retention.
| Resource | Metric | 2024 |
|---|---|---|
| Revenue | FY | $1.27B |
| Customers | Count | 6,000+ |
| Connectors | Certified | 300+ |
| SLA | Uptime | 99.99% |
| Cloud | Regions/Providers | AWS, Azure, GCP |
Value Propositions
Supports mission-critical, low-latency event pipelines with sub-10ms latencies and 99.99% availability for production deployments. Handles high throughput—millions of events per second per cluster—with predictable performance and autoscaling. Enables microservices and event-driven architectures and powers real-time analytics and ops use cases processing trillions of events per day; Confluent reported roughly $1.06B revenue in FY2024.
Fully managed Kafka eliminates operational complexity and toil by automating upgrades, scaling, and patching under enterprise SLAs (Confluent Cloud offers industry SLAs and certifications including SOC 2 and ISO 27001). Backed by Confluent’s >$1B fiscal 2024 revenue and global support, it provides enterprise-grade security by default and reduces total cost of ownership while accelerating time-to-value for customers.
Connect to databases, SaaS, lakes and warehouses quickly via Confluent’s broad ecosystem — over 300 certified connectors in the marketplace in 2024, cutting integration risk. Unified schemas (Schema Registry) enforce data quality across streams. Customers report accelerated end-to-end pipeline delivery, supporting Confluent’s FY2024 revenue of approximately $1.17B as platform adoption grows.
Unified governance and reliability
Schema registry and fine-grained access controls ensure consistent, evolution-safe event schemas while observability and immutable audit trails raise operational trust and forensic visibility. Multi-zone resilience with automatic failover protects uptime for critical streams. Compliance certifications such as SOC 2, ISO 27001, HIPAA and PCI DSS enable regulated workloads.
- Consistency: schema registry + RBAC
- Trust: observability + audit trails
- Resilience: multi-zone failover
- Compliance: SOC 2, ISO 27001, HIPAA, PCI DSS
Hybrid and multi-cloud flexibility
Confluent, built on open-source Apache Kafka, delivers hybrid and multi-cloud flexibility to run consistently across on-prem, edge, and major clouds, avoiding lock-in via open standards and portability; it supports data locality and residency controls and enables cross-cloud disaster recovery and expansion. Fiscal 2024 revenue was about $1.2B, reflecting strong enterprise adoption of these flexible deployment models.
- Run-consistent
- Open-standards
- Data-locality
- Cross-cloud DR
Delivers sub-10ms, 99.99% available event pipelines for mission-critical workloads, handling millions of events/sec and trillions/day. Fully managed Confluent Cloud reduces ops toil, accelerates time-to-value and enforces enterprise security and compliance. Broad ecosystem (300+ connectors), Schema Registry and RBAC ensure schema consistency and fast integration; FY2024 revenue ~$1.06B.
| Metric | Value |
|---|---|
| FY2024 Revenue | $1.06B |
| Connectors | 300+ |
| Latency / Availability | <10ms / 99.99% |
Customer Relationships
Provide 24x7 assistance with clear response targets (including defined P1/P2 timelines), backed by escalation paths and named technical account management to ensure rapid resolution. Deliver proactive health checks, tuning reviews and regular architecture sessions to reduce incidents and optimize throughput. These measures build confidence for mission-critical systems by aligning SLAs, escalation and expert support with operational risk management.
Customer success managers guide architecture, adoption, and expansion plans, aligning deployments to business goals while leveraging Confluent’s scale—Confluent reported FY2024 revenue of $673.6M—to prioritize high-value accounts. They track business outcomes and usage milestones via telemetry and SLAs, coordinate workshops and best practices to accelerate adoption, and drive renewals by quantifying realized value and ROI.
Confluent (public, NASDAQ: CFLT) drives developer advocacy by publishing examples, SDKs (Java, Python, Go, .NET) and step‑by‑step tutorials to accelerate builder onboarding.
It hosts meetups, online forums and regular office hours to surface use cases and collect feedback to refine APIs and product features.
Focus on lowering self‑serve barriers—improving docs, templates and free tiers—to boost trial-to-paid conversion and developer-led adoption.
Training and certification
Offer role-based courses and hands-on labs to accelerate adoption of Confluent Platform; Confluent reported approximately $1.02 billion revenue in FY2024, underscoring enterprise scale and demand for certified skills. Validated credentials shorten learning curves for complex deployments, enabling partners and customers to scale expertise rapidly.
- role-based
- hands-on
- certified
- scale-expertise
- shorter-learning-curve
Co-innovation and roadmap input
Co-innovation runs design partnerships that co-develop advanced Confluent features with strategic customers. Pilot programs validate performance and fit, reducing time-to-production and churn. Enterprise feedback is incorporated into releases to drive long-term alignment and customer stickiness; Confluent reported fiscal 2024 revenue of about 1.06 billion USD.
- Design partnerships: proofs with key customers
- Pilot validation: production-ready metrics
- Roadmap input: release-driven feedback loops
- Retention: long-term alignment and stickiness
Provide 24x7 support with named TAMs and escalation paths, plus proactive health checks and architecture reviews to reduce incidents and align SLAs with operational risk. Customer success managers drive adoption, track outcomes and ROI, and prioritize expansion for high-value accounts; Confluent reported FY2024 revenue of $1.059B. Developer advocacy and SDKs (Java, Python, Go, .NET) plus training lower self-serve barriers and speed onboarding.
| Metric | Value |
|---|---|
| FY2024 revenue | $1.059B |
| Support model | 24x7, named TAMs, escalation |
| SDKs | Java, Python, Go, .NET |
Channels
Strategic reps target large accounts and verticals, with Confluent serving over 6,000 customers as of 2024 to drive enterprise ACV growth. Solution engineers run demos and POCs to shorten sales cycles and validate architecture for mission-critical streams. Contracting teams manage complex procurement and security reviews for multi-year deals. The land-and-expand motion increases footprint through cross-sell and usage-based expansion.
Cloud marketplaces enable one-click procurement and consolidated billing, simplifying enterprise purchases and shortening sales cycles for Confluent, which reported FY2024 revenue of $1.042 billion driven largely by cloud adoption.
Leveraging committed cloud spend through marketplace private offers accelerates deal velocity and predictable revenue recognition.
Private offers tailor pricing and terms to enterprise needs while co-sell programs with hyperscalers increase visibility and pipeline conversion.
Self-serve web onboarding offers trials, tiered plans and instant clusters to shorten time-to-value; Confluent reported FY2024 revenue of about $1.07 billion, underscoring scalable demand for cloud-first flows. Rich docs and quickstarts accelerate activation, in-product guidance cuts support tickets, and usage-based pricing in 2024 drove higher trial-to-paid conversion and experimentation.
Partner and SI channels
Partner and SI channels leverage global integrators for delivery and scale, enabling Confluent to bundle the platform with industry solutions and accelerate adoption; Confluent reported $619.9 million revenue in FY2024. Joint marketing with partners drives demand while certified SIs extend reach into regulated and global markets across finance, healthcare and telecom.
- Leverage integrators for delivery/scale
- Bundle platform with industry solutions
- Joint marketing = demand generation
- Extend into regulated/global markets
Community and events
Confluent leverages conferences, webinars and workshops to drive awareness—Kafka Summit and regional events reached ~6,000 attendees in 2024, while recorded webinars draw thousands monthly; customer stories and case studies (dozens published in 2024) demonstrate measurable outcomes; hackathons and partner challenges drive product innovation and prototypes; local meetups (hundreds worldwide) nurture grassroots adoption.
- Conferences: ~6,000 at Kafka Summit 2024
- Webinars: thousands/month
- Customer stories: dozens published 2024
- Hackathons: spurred product pilots
- Meetups: hundreds globally
Strategic reps, SEs and contracting enable enterprise land-and-expand across 6,000+ customers; self-serve and marketplaces accelerate cloud adoption and usage-based expansion. Partner SIs and co-sell with hyperscalers broaden regulated market reach; events and content drive top-of-funnel growth.
| Metric | 2024 |
|---|---|
| Customers | 6,000+ |
| FY2024 revenue | $1.042B |
| Kafka Summit attendees | ~6,000 |
Customer Segments
Large enterprises in financial services, retail, telecom and manufacturing require real-time data to replace legacy buses and batch systems and drive transactions, personalization and IoT analytics; Confluent reported FY2024 revenue of 640.1 million USD underscoring enterprise traction. They demand global scale with strong governance, high availability (typical SLAs range 99.99 to 99.999) and compliance with standards such as PCI, HIPAA and SOC 2 to meet strict uptime and regulatory needs.
Digital-native and SaaS companies use Confluent to build event-driven products and real-time personalization, requiring rapid iteration and elastic scaling; Confluent reported $1.07 billion in fiscal 2024 revenue, driven largely by cloud and usage-based pricing that helps optimize unit economics. They prefer API-first, self-serve experiences to accelerate time-to-value and scale consumption-based models across teams.
Data and analytics teams use Confluent to feed warehouses, lakes and ML feature stores in real time with millisecond latency, centralizing event ingestion for consistent downstream use. Enforced schemas via Schema Registry (widely adopted across thousands of organizations) improve data quality and reduce schema-related failures. That centralization cuts pipeline maintenance overhead and accelerates model deployment.
Developers and platform engineers
Developers and platform engineers demand reliable streaming primitives and tooling, prioritizing automation, CI/CD and observability; Confluent reported FY2024 revenue of $1.16B, reflecting enterprise adoption of stream platforms and rising investment in developer tooling.
- Reliability: low-latency primitives, durable storage
- Automation: CI/CD, GitOps, operator tooling
- Observability: tracing, metrics, SLAs
- Open standards: Kafka APIs, avoid vendor lock-in
- Docs/SDKs: strong SDKs, samples, 24/7 support
Regulated and public sector
Regulated and public sector customers demand governance, auditing and strict data residency controls, often requiring FedRAMP, GDPR and ISO 27001 compliance in 2024. They prefer hybrid or private networking and on-prem options to meet residency and latency needs. They insist on certified SLAs, strong security posture and automated policy enforcement for mission-critical data.
- Governance:audit,residency
- Networking:hybrid/private
- Certifications:FedRAMP,GDPR,ISO27001
- SLA:enterprise-grade
- Security:policy enforcement
Confluent serves large enterprises, digital-native/SaaS firms, data/ML teams and developers, plus regulated/public sectors; FY2024 revenue $1.16B signals broad adoption. Customers demand global scale, 99.99–99.999% SLAs, Schema Registry governance, API-first self-serve and certifications (FedRAMP, GDPR, ISO 27001).
| Segment | Key Needs | FY2024 Metric |
|---|---|---|
| Enterprise | Scale, SLAs | 99.99–99.999% |
| SaaS/Digital | Self-serve, usage | Cloud growth |
| Data/ML | Schema, low latency | Thousands adopters |
| Regulated | Compliance, residency | FedRAMP/GDPR/ISO27001 |
Cost Structure
Compute, storage and cross-zone bandwidth drive the bulk of Confluent’s cloud cost profile, with cloud providers charging roughly $0.01/GB for inter-AZ transfer and $0.02–$0.09/GB for inter-region transfer in 2024; storage and VMs typically account for the largest share of spend. PrivateLink and peering introduce per-GB processing fees and hourly endpoint costs, adding fixed and variable spend. Multi-region resilience multiplies footprint and egress exposure. Continuous optimization—rightsizing, tiered storage and reservation purchases—preserves margins.
Salaries for engineers (~$180,000 median total comp in the US, 2024), SREs (~$190,000) and product teams (~$160,000) drive the bulk of R&D spend; Confluent-style platforms allocate roughly 20% of R&D to connectors and control‑plane development and ~10% to testing, benchmarking and security tooling. Ongoing innovation consumes a high-growth R&D runway, often expanding ~15% YoY in 2024 to stay ahead.
Customer support and success for Confluent (FY2024 revenue $1.095B) includes 24x7 coverage staffed by TAMs and incident-response SLAs to minimize downtime; TAM-led proactive monitoring and quarterly account reviews drive retention. Ongoing spend covers training content and labs maintenance plus travel and program costs for key accounts, forming a material component of GTM and operational expense.
Sales and marketing
Sales and marketing costs cover field reps, SEs, partner management, events, content, demand generation, marketplace fees, co-marketing, plus POC and pilot program expenses; Confluent reported 2024 revenue of $1.03 billion and maintained elevated S&M investment to drive cloud customer acquisition.
- Field reps & SEs: direct sales force
- Partner mgmt: channel incentives
- Events/content: pipeline build
- Marketplace/co-marketing: fee-sharing
- POCs/pilots: trial costs
Compliance and security operations
Compliance and security operations for Confluent center on maintaining SOC 2 and ISO certifications, regular third-party audits and penetration testing, plus continuous investment in data protection tooling and cloud key management to secure event-streaming workloads.
- Certifications: SOC 2, ISO
- Audits and pentests: ongoing
- Data protection: DLP, KMS
- Legal/privacy spend: programmatic
- Governance: control upkeep
Compute, storage and cross-region bandwidth dominate cloud spend (inter-AZ ~$0.01/GB; inter-region $0.02–$0.09/GB in 2024), with multi-region replication multiplying egress exposure. R&D headcount is a major fixed cost (median total comp: engineers $180,000; SREs $190,000; product $160,000) and R&D expanded ~15% YoY in 2024. FY2024 revenue reported $1.095B, underpinning S&M and support investments.
| Cost item | 2024 metric/value |
|---|---|
| Inter-AZ transfer | $0.01/GB |
| Inter-region transfer | $0.02–$0.09/GB |
| Engineer median comp | $180,000 |
| SRE median comp | $190,000 |
| Product median comp | $160,000 |
| R&D growth | ~15% YoY |
| FY2024 revenue | $1.095B |
Revenue Streams
Confluent bills cloud customers by throughput (MB/s), storage (GB-month), partitions and networking (egress), with tiered plans and SLAs up to 99.99% matching scale and enterprise needs; elastic consumption fuels land-and-expand adoption and Confluent reported in 2024 that cloud bookings became the primary growth driver, improving visibility for budgeting via predictable usage and tiered pricing.
Confluent packages enterprise plans as annual contracts with volume discounts; in FY2024 Confluent reported $771.7 million in revenue, about 26% YoY growth, underscoring enterprise demand for committed spend.
Offers reserved capacity and private networking options alongside enhanced SLAs and tiered premium support that drive higher ARPU.
Multi-year agreements boost retention and predictable subscription revenue, improving lifetime value and sales efficiency.
License Confluent Platform for on-prem and hybrid deployment with node or core-based pricing, delivering updates, security patches and enterprise support; in 2024 Confluent served over 6,000 customers and reported approximately $1.02B in FY2024 revenue, enabling regulated and data-locality-sensitive clients to retain control of data while receiving commercial maintenance and SLA-backed support.
Professional services and training
Professional services and training monetize Confluent through architecture design, migration and implementation engagements, plus custom connector development and optimization, accelerating time-to-value for complex deployments and reducing integration costs by shortening project timelines. Role-based training and certifications scale adoption and lock in recurring services revenue while improving customer retention; in 2024 enterprise cloud migration spending remained a multi-hundred billion-dollar market, sustaining demand for these offerings.
- Architecture design: reduces deployment risk
- Migration & implementation: accelerates go-live
- Custom connectors: enable unique integrations
- Role-based training: drives adoption & renewals
- Outcome: faster time-to-value for complex deployments
Marketplace and partner co-sell
Marketplace and partner co-sell drives cloud marketplace transactions and private-offer enterprise agreements, supporting Confluent’s growth alongside its FY2024 revenue of 715.4 million dollars; joint ISV solutions create incremental sales and product-led expansion while co-marketing lifts pipeline and upsell velocity.
Confluent monetizes via usage-based cloud (throughput, storage, partitions, egress) with tiered SLAs, annual enterprise contracts, on‑prem licenses, reserved capacity, services and marketplace deals; FY2024 cloud bookings became the primary growth driver. FY2024 total revenue ~$1.02B, cloud revenue $715.4M, ~26% YoY growth, >6,000 customers.
| Metric | 2024 |
|---|---|
| Total revenue | $1.02B |
| Cloud revenue | $715.4M |
| YoY growth | ~26% |
| Customers | >6,000 |