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What Drives CDW's Strategic Direction?
Mission and vision statements form the strategic bedrock of any enduring company, providing a unified direction for all stakeholders. In the competitive technology sector, a clear guiding philosophy is paramount for maintaining market relevance. CDW Corporation exemplifies this, having solidified its position as a Fortune 500 leader.
These principles govern its operations as a trusted advisor, shaping vendor partnerships, service development, and its ESG commitments. For a deeper strategic analysis, review the CDW Porter's Five Forces Analysis. What are the mission, vision, and core values that power this enterprise?
Key Takeaways
- Mission defines present purpose, vision charts future growth, values dictate culture.
- Operational DNA driving consistent financial performance and stellar market reputation.
- Alignment is crucial for navigating industry headwinds and capitalizing on the $1.6 trillion IT services market.
- A clear corporate purpose centered on enabling others is its most sustainable competitive advantage.
Mission: What is CDW Mission Statement?
CDW's mission is 'to make technology work so people can do great things.'
This succinct CDW mission statement is profoundly customer-centric, aiming to empower the end-users within its core markets by ensuring the technology it provides functions seamlessly. The CDW purpose is to be an indispensable enabler of productivity and innovation.
The mission identifies its audience broadly as 'people,' encompassing business, government, education, and healthcare clients.
The 'technology' component represents its vast range of hardware, software, and integrated IT solutions.
CDW's role is defined by 'make work,' highlighting its expertise in implementation and management services.
The ultimate goal is to enable customers to 'do great things,' focusing on their success and innovation.
This CDW business philosophy is overwhelmingly practical, reflected in its dedicated solution architect teams.
The mission drives operations, from its Target Market of CDW strategy to its Advanced Technology Services that support a $20 billion+ annual revenue stream.
This CDW value proposition cements its position as a critical partner, not just a vendor. The CDW corporate mission directly fuels its financial performance and market strategy, serving over 250,000 customers.
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Vision: What is CDW Vision Statement?
CDW's vision is 'to be the leading provider of technology solutions, delivering value to our customers and partners through an engaged and empowered workforce.'
CDW's vision statement outlines a clear ambition for market leadership in the technology solutions space, intrinsically linking its success to an engaged workforce and value creation for its multi-stakeholder ecosystem.
CDW's mission is to make technology work so people can do great things. It focuses on enabling customer success through practical, effective IT solutions.
A foundational CDW core value, Integrity means doing the right thing, always. It builds the trust essential for long-term customer and partner relationships.
This corporate principle drives CDW to be passionate about its customers' success, aligning its business philosophy with their goals and challenges.
CDW empowers its coworkers to think and act like owners. This ethos encourages innovation and accountability at every level of the organization.
A commitment to excellence and delivering superior results is a key part of the CDW company culture and its definition of success.
CDW believes its strength comes from diverse perspectives. This guiding principle is embedded in its operations and growth strategy.
These CDW core values form the bedrock of the company's identity and brand, supporting over $20 billion in annual net sales and its position as a Fortune 500 leader. They provide a framework for the corporate mission and guide the actions of over 15,000 coworkers.
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Values: What is CDW Core Values Statement?
The core values of CDW provide the ethical and operational foundation for every decision and partnership. These guiding principles are integral to the company's identity and its approach to driving customer success.
This non-negotiable value ensures transparency and honesty in all business dealings with customers and vendors.
Extending beyond legality, this principle guides ethical and moral decisions in complex situations like supply chain disruptions.
This customer-obsessed ethos is proven by a 2024 Net Promoter Score of over 55, far exceeding industry averages.
This value fuels a positive, can-do attitude and innovation to solve the most challenging technology problems.
These CDW core values forge a unique corporate identity. Discover next how this powerful mission and vision directly shape strategic decisions.
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How Mission & Vision Influence CDW Business?
A company's mission and vision are foundational to its strategic direction, influencing everything from daily operations to long-term investments. For CDW, these guiding statements provide a clear framework for decision-making and resource allocation, ensuring all actions align with the core purpose.
The CDW mission statement is: to make technology work so people can do great things. This purpose is the driving force behind every customer interaction and solution.
- Focuses on practical outcomes and customer enablement.
- Prioritizes delivering integrated, workable technology solutions.
- Emphasizes empowering people and businesses to achieve more.
- Guides the shift from product sales to high-value services.
CDW's vision is to be the leading multi-brand technology solutions provider for organizations across the globe. This shapes its ambitious growth and market expansion strategies.
The core values are the bedrock of CDW company culture, defining how coworkers operate and interact. They are: Integrity, Doing the right thing; Unleashing the power of people; Passion, conviction and commitment; and Performance, results and winning together.
CDW's mission and vision directly dictate its business strategy, which pivots from selling products to delivering integrated solutions and managed services. A prime example is the strategic acquisition of Sirius Computer Solutions in 2022 for approximately $2.5 billion, which expanded high-margin services capabilities.
The focus on enabling achievement is reflected in financials, with services revenue seeing a 12% year-over-year increase in Q1 2025. This demonstrates a successful strategic shift towards higher-value offerings guided by its purpose.
The CDW ethos of unleashing the power of people influences long-term planning through substantial investments in employee development. Over 80% of employees participate in upskilling initiatives annually, empowering the workforce to fulfill the corporate mission.
As CEO Christine Leahy has stated, 'Our strategy is a direct reflection of our mission to enable achievement for our customers.' This underscores how the corporate vision statement is integral to the company's identity and objectives.
Understanding how these guiding principles shape strategy is key, especially when examining the company's diverse Revenue Streams & Business Model of CDW. Discover how to refine these powerful statements for even greater impact in the next chapter: Core Improvements to Company's Mission and Vision.
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What Are Mission & Vision Improvements?
While the CDW mission statement and CDW vision statement provide a solid foundation for the company's CDW business philosophy, four core refinements could significantly enhance their impact and alignment with modern enterprise priorities. These strategic improvements would better reflect the evolving CDW corporate principles and strengthen the overall CDW brand identity in a competitive market.
With 65% of large enterprises now having formal sustainable IT goals, the CDW vision statement could be refined to aspire to leadership in providing sustainable technology solutions, directly aligning with critical customer procurement criteria.
The CDW corporate mission should overtly incorporate leadership in the age of AI, a sector projected to grow to over $1.8 trillion by 2030, to future-proof its relevance and value proposition for customers undergoing digital transformation.
Adapting the CDW mission to emphasize 'making technology work responsibly' would cement a core tenet of the CDW ethos and CDW code of ethics, addressing growing stakeholder concerns around ethical tech deployment.
Building on the enduring legacy of CDW, the guiding principles could more clearly define success beyond transactions, focusing on long-term partnerships and measurable outcomes for customers, which is central to the CDW commitment to customers and partners.
- What is Brief History of CDW Company?
- What is Competitive Landscape of CDW Company?
- What is Growth Strategy and Future Prospects of CDW Company?
- How Does CDW Company Work?
- What is Sales and Marketing Strategy of CDW Company?
- Who Owns CDW Company?
- What is Customer Demographics and Target Market of CDW Company?
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