{"product_id":"ttec-business-model-canvas","title":"TTEC Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnlock the strategic Business Model Canvas for a leading customer experience firm\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind TTEC’s business model with our in-depth Business Model Canvas. This concise, actionable snapshot reveals how TTEC creates value, scales customer experience operations, and monetizes partnerships. Ideal for investors, consultants, and founders seeking practical insights. Purchase the complete Word\/Excel canvas to benchmark and adapt these strategies today.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCloud \u0026amp; CCaaS alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePartnerships with hyperscalers (AWS\/Azure\/GCP account for roughly 70% of public cloud spend in 2024) and leading CCaaS platforms power scalable, secure CX delivery for TTEC. They enable rapid deployment of omnichannel voice, chat and AI features, reducing time-to-market for deployments. Joint roadmaps grant early access to innovations while co-selling with platform partners expands reach into large enterprise accounts across global markets; the CCaaS market was ~USD 18B in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCRM \u0026amp; CX software vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIntegrations with leading CRM and marketing clouds create unified customer views, leveraging platforms like Salesforce (FY2024 revenue $34.9B) and Adobe (FY2024 revenue $18.2B) to access rich customer signals. Prebuilt connectors accelerate deployment and lower integration risk. Strategic ISV relationships enable vertical-specific use cases, while vendor certification programs validate capability and ensure operational reliability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAI, analytics, and automation partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAI\/NLP, RPA, and analytics partners (AWS, Google Cloud, Microsoft, Salesforce) boost personalization and efficiency across TTEC’s CX platforms, supporting models that automate routine tasks and surface realtime insights; TTEC reported roughly $2.2B revenue in 2024. Joint labs and PoC programs accelerate experimentation and time-to-value, while governance partners ensure responsible AI, privacy and industry compliance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTelecom, workforce, and staffing providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCarrier partners assure resilient voice and data connectivity across regions, supporting industry-standard SLAs around 99.99% uptime. Workforce vendors enable rapid ramp-up and multilingual coverage, aligning with data that ~75% of consumers prefer service in their native language. Quality and WFM tooling partners optimize utilization and can drive double-digit efficiency improvements while diversified suppliers strengthen business continuity.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ecarrier-SLA: 99.99%\u003c\/li\u003e\n\u003cli\u003emultilingual-demand: ~75%\u003c\/li\u003e\n\u003cli\u003eefficiency-gains: double-digit%\u003c\/li\u003e\n\u003cli\u003eresilience: diversified-suppliers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSecurity, compliance, and integrators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eSecurity firms and auditors reinforce trust in regulated industries, with global cybersecurity spending topping $200B in 2024, supporting SOC 2 and ISO 27001 attestations. Compliance experts maintain certifications and controls to avoid fines and enable contracts. Systems integrators align CX with enterprise architecture, de-risking complex transformations and migrations.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003esecurity\u003c\/li\u003e\n\u003cli\u003ecompliance\u003c\/li\u003e\n\u003cli\u003eintegrators\u003c\/li\u003e\n\u003cli\u003ede-risking\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHyperscaler+CCaaS power secure omnichannel CX; \u003cstrong\u003e70%\u003c\/strong\u003e, \u003cstrong\u003eUSD18B\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHyperscaler and CCaaS partnerships (70% public cloud spend; CCaaS ~USD18B in 2024) enable rapid, secure omnichannel CX. CRM\/ISV and AI partners leverage Salesforce $34.9B and Adobe $18.2B ecosystems to accelerate integrations; TTEC revenue ~USD2.2B in 2024. Carrier, workforce and security partners support 99.99% SLA, ~75% multilingual demand and global cybersecurity spend ~$200B (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublic cloud share (hyperscalers)\u003c\/td\u003e\n\u003ctd\u003e~70%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCCaaS market\u003c\/td\u003e\n\u003ctd\u003e~USD18B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSalesforce FY2024\u003c\/td\u003e\n\u003ctd\u003eUSD34.9B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdobe FY2024\u003c\/td\u003e\n\u003ctd\u003eUSD18.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTTEC revenue\u003c\/td\u003e\n\u003ctd\u003e~USD2.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCarrier SLA\u003c\/td\u003e\n\u003ctd\u003e99.99%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMultilingual demand\u003c\/td\u003e\n\u003ctd\u003e~75%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCybersecurity spend\u003c\/td\u003e\n\u003ctd\u003e~USD200B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, pre-written Business Model Canvas for TTEC capturing customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure, and customer relationships with real-world operational insights. Ideal for presentations, investor discussions, and strategic decisions, it includes competitive advantages and SWOT-linked analysis across all nine BMC blocks.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eCondenses TTEC’s customer engagement and CX operations into a single editable canvas, enabling fast alignment and targeted problem-solving across teams.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDesign, build, run CX programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEnd-to-end delivery spans strategy, solutioning, and operations to design, build, run CX programs that align business outcomes with customer journeys. Blueprints translate journeys into repeatable processes and tech stacks for omnichannel consistency. Implementation teams configure platforms and integrations, deploying cloud and AI connectors. Managed services operate and optimize at scale across 22 countries, handling millions of interactions monthly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel contact operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAgents manage voice, chat, email, social and messaging across omnichannel operations, guided by playbooks that embed quality and empathy; QA and coaching drive continuous improvement while WFM aligns staffing to demand fluctuations. In 2024 TTEC operated in 40+ countries with roughly 60,000 employees, supporting enterprise CX and driving scalable contact outcomes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData, analytics, and AI enablement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eData pipelines unify interaction and customer data into centralized lakes and CDPs, enabling unified profiles and real-time routing; in 2024 this supports omnichannel continuity across digital and voice. Analytics map journeys to uncover friction points and revenue opportunities, quantifying lift from interventions. AI assists agents with real-time suggestions and powers self-service bots, while governance continuously monitors model performance, drift, and bias.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology integration \u0026amp; automation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAPIs and middleware unify CRM, CCaaS and back-office systems, enabling omnichannel routing and with 2024 API-first adoption surpassing 60% in enterprises.\u003c\/p\u003e\n\u003cp\u003eRPA automates repetitive tasks, freeing agents and cutting average handle time by up to 30% in 2024 deployments.\u003c\/p\u003e\n\u003cp\u003eKnowledge bases and bots accelerate resolution and deflect about 40% of inquiries; continuous testing validates reliability and security.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPIs: systems integration, faster routing\u003c\/li\u003e\n\u003cli\u003eRPA: automate repetitive tasks, reduce AHT ~30%\u003c\/li\u003e\n\u003cli\u003eBots\/KB: accelerate resolution, ~40% deflection\u003c\/li\u003e\n\u003cli\u003eTesting: ensures reliability and security\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContinuous improvement \u0026amp; compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eLean and Six Sigma programs reduce cycle time and costs, commonly delivering 20–30% efficiency gains in CX operations, while A\/B testing drives measurable CSAT and conversion uplifts, often in the 5–20% range per industry analyses in 2024.\u003c\/p\u003e\n\u003cp\u003eRegular audits ensure regulatory adherence across privacy and labor rules, and playbooks are continuously updated with lessons learned to lock in improvements and reduce repeat failure rates.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eLean\/Six Sigma: 20–30% cycle-time\/cost gains\u003c\/li\u003e\n\u003cli\u003eA\/B tests: 5–20% CSAT\/conversion uplift\u003c\/li\u003e\n\u003cli\u003eAudits: ongoing regulatory compliance\u003c\/li\u003e\n\u003cli\u003ePlaybooks: iterative updates from lessons learned\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmni CX: \u003cstrong\u003e~60k\u003c\/strong\u003e, \u003cstrong\u003e40+\u003c\/strong\u003e ctries, bots ~\u003cstrong\u003e40%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnd-to-end delivery designs, builds and runs CX programs to align outcomes with journeys; blueprints make processes and stacks repeatable. Omnichannel operations use 60,000 employees in 40+ countries with managed services in 22 countries handling millions of interactions monthly. APIs (\u0026gt;60% enterprise adoption), bots (~40% deflection), RPA (AHT -30%) and Lean (20–30% gains) drive scale and efficiency.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e~60,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCountries\u003c\/td\u003e\n\u003ctd\u003e40+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged services\u003c\/td\u003e\n\u003ctd\u003e22 countries\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInteractions\/month\u003c\/td\u003e\n\u003ctd\u003eMillions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAPI adoption\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBot deflection\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRPA AHT reduction\u003c\/td\u003e\n\u003ctd\u003eup to 30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLean efficiency\u003c\/td\u003e\n\u003ctd\u003e20–30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eWhat You See Is What You Get\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Business Model Canvas for TTEC you’re previewing is the exact document you’ll receive—this is not a mockup or partial sample. Upon purchase you’ll get the complete, editable file formatted exactly as shown, ready for presentation and operational use. No surprises—what you see is what you’ll download and own.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PortersFiveForce","offers":[{"title":"Default Title","offer_id":56161607876985,"sku":"ttec-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0914\/5276\/8633\/files\/ttec-business-model-canvas.png?v=1762695225","url":"https:\/\/portersfiveforce.com\/products\/ttec-business-model-canvas","provider":"Porter's Five Forces","version":"1.0","type":"link"}