{"product_id":"thryv-business-model-canvas","title":"Thryv Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSMB SaaS \u0026amp; Services Business Model Canvas: Blueprint to Scale Customer Value\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind Thryv’s business model with our in-depth Business Model Canvas. Discover how Thryv creates value, scales customer relationships, and monetizes SMB software and services. Ideal for entrepreneurs, investors, and consultants seeking actionable insights. Purchase the complete, editable Canvas to apply these strategies to your own planning and analysis.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayment processors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThryv integrates with PCI-compliant payment gateways to enable secure in-app invoicing and card processing, using gateway rails and payout infrastructure to handle authorization and settlement. Bundled pricing and predictable settlement windows help SMB cash flow management. Co-marketing programs and shared fraud\/risk controls reduce onboarding friction and merchant chargeback exposure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eApp \u0026amp; integration partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eConnections to calendars, email, accounting and POS systems extend Thryv’s functionality and workflow reach, reducing manual steps and boosting SMB efficiency. APIs with Google, Microsoft and QuickBooks lower switching costs by enabling data continuity and single-sign access. Pre-built integrations accelerate adoption and retention, while 2024 joint roadmaps with platform partners ensure continuity when those platforms change.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTelecom \u0026amp; local media resellers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eChannel alliances with telcos and local media resellers scale Thryv’s access to about 33 million U.S. small businesses in 2024, broadening reach beyond direct sales. Bundled offerings pair connectivity or advertising with Thryv software to increase ARPU and accelerate adoption. Resellers deliver warm distribution, lowering CAC and co-branded support boosts trust and customer stickiness.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReview \u0026amp; listings networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePartnerships with review sites and directory networks power Thryv’s reputation management and listings sync, enabling consistent NAP across 70+ directories and major platforms.\u003c\/p\u003e\n\u003cp\u003eData sharing and APIs provide real-time review monitoring and response, with sub-minute alerts and centralized reply workflows that boost local SEO and lead capture for SMBs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e70+ directory integrations\u003c\/li\u003e\n\u003cli\u003eReal-time API monitoring\u003c\/li\u003e\n\u003cli\u003eNAP consistency drives local SEO\u003c\/li\u003e\n\u003cli\u003eFaster review response = higher lead capture\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCloud \u0026amp; security providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCloud and security providers give Thryv scalable hosting, storage and monitoring tied to global public cloud spend of about 597 billion USD in 2024, while security vendors enforce identity, fraud and compliance controls that mitigate breach costs (average breach cost ~4.45M USD). SLAs of 99.9–99.99% underpin uptime and shared incident response reduces operational risk and recovery time.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCloud spend 2024: 597B USD\u003c\/li\u003e\n\u003cli\u003eSLA targets: 99.9–99.99%\u003c\/li\u003e\n\u003cli\u003eAvg breach cost: ~4.45M USD\u003c\/li\u003e\n\u003cli\u003eShared IR = lower MTTR\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePCI-compliant payments + 70+ integrations scale secure in-app payments to ~33M US SMBs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThryv leverages PCI‑compliant payment gateways, cloud\/security vendors and channel resellers to expand reach to ~33M US SMBs in 2024, reduce CAC and enable secure in‑app payments. 70+ directory integrations and real‑time APIs boost local SEO and lead capture. SLAs 99.9–99.99% and cloud spend context (2024: 597B USD) underpin reliability and risk mitigation (avg breach cost ~4.45M USD).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eUS SMB reach\u003c\/td\u003e\n\u003ctd\u003e~33M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDirectory integrations\u003c\/td\u003e\n\u003ctd\u003e70+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCloud spend (global)\u003c\/td\u003e\n\u003ctd\u003e597B USD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvg breach cost\u003c\/td\u003e\n\u003ctd\u003e~4.45M USD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSLA targets\u003c\/td\u003e\n\u003ctd\u003e99.9–99.99%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive, pre-written Business Model Canvas for Thryv detailing its SaaS + services proposition for small and medium businesses, covering customer segments, channels, revenue streams and key activities. Ideal for presentations and investor discussions, it includes SWOT, competitive advantages and operational insights across the 9 BMC blocks.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Thryv’s business model with editable cells that relieve the pain of piecing together scattered strategy documents. Saves hours by condensing customer segments, channels, and revenue streams into a single, shareable snapshot for fast decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct development\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eContinuously building CRM, scheduling, payments, and reputation tools is core to Thryv, supporting 200,000+ local businesses with integrated workflows. Backlog prioritization centers on SMB usability and speed, targeting sub-2s load times for key actions. Mobile-first design enables on-the-go operations for field teams, with over 60% of sessions on mobile. Ongoing QA and automated testing sustain enterprise-grade reliability at scale.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegration management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMaintaining APIs and connectors preserves data flow across systems, ensuring CRM, billing and marketing sync for Thryv’s ~130,000 SMB customers. Versioning and certification keep third-party apps stable and reduce integration incidents. New connectors unlock incremental revenue by expanding adjacencies. Comprehensive documentation and SDKs accelerate developer adoption and time-to-integration.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales \u0026amp; demand generation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eInbound content, product demos and free trials drive Thryv’s pipeline, reflecting industry trends where self-serve touchpoints dominate acquisition; in 2024 Thryv reported serving over 100,000 SMB customers. Inside sales converts prospects using tailored use cases and ROI-focused pitches. Partner-led motions extend geographic reach via reseller and ISP partnerships. Lifecycle marketing upsells and cross-sells, boosting ARPU through targeted nurture and add-on campaigns.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOnboarding \u0026amp; customer success\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eGuided setup accelerates time-to-value for SMBs by walking users through core workflows; Thryv serves roughly 2.0 million small businesses as of 2024, making fast activation critical. Templates and data import reduce implementation friction and lower setup time. Success plans map product features to measurable outcomes, while health monitoring triggers proactive outreach to prevent churn.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eguided-setup\u003c\/li\u003e\n\u003cli\u003etemplates-import\u003c\/li\u003e\n\u003cli\u003esuccess-plans\u003c\/li\u003e\n\u003cli\u003ehealth-monitoring\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk, compliance \u0026amp; support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003ePayment and data workflows require continuous compliance oversight for Thryv, which serves about 160,000 SMB customers; rigorous security reviews, audits, and quarterly incident drills harden the platform against breaches. Multi-channel support (phone, chat, email) resolves issues quickly while closed-loop feedback from support and product teams drives monthly product improvements and compliance updates.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e160,000 customers\u003c\/li\u003e\n\u003cli\u003eQuarterly incident drills\u003c\/li\u003e\n\u003cli\u003eMulti-channel support\u003c\/li\u003e\n\u003cli\u003eMonthly feedback-driven updates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile-first CRM powering \u003cstrong\u003e160k–200k\u003c\/strong\u003e SMBs with \u003cstrong\u003e60%\u003c\/strong\u003e mobile sessions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore activities: product development of CRM\/scheduling\/payments supporting ~160,000–200,000 SMBs with mobile-first UX (60% mobile) and sub-2s targets. Integrations\/APIs and SDKs serve ~130,000 customers. Acquisition via self-serve demos\/trials (100,000 trials in 2024) and guided setup to shorten time-to-value.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMBs supported\u003c\/td\u003e\n\u003ctd\u003e160k–200k\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile sessions\u003c\/td\u003e\n\u003ctd\u003e60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTrials in 2024\u003c\/td\u003e\n\u003ctd\u003e100k\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIntegrated customers\u003c\/td\u003e\n\u003ctd\u003e130k\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Version Awaits\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual Thryv Business Model Canvas you'll receive after purchase. It's not a mockup—this same editable file, fully formatted and complete, will be available to download instantly in Word and Excel. No placeholders, no surprises—ready to use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PortersFiveForce","offers":[{"title":"Default Title","offer_id":56162068758905,"sku":"thryv-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0914\/5276\/8633\/files\/thryv-business-model-canvas.png?v=1762696318","url":"https:\/\/portersfiveforce.com\/products\/thryv-business-model-canvas","provider":"Porter's Five Forces","version":"1.0","type":"link"}