{"product_id":"thg-business-model-canvas","title":"THG Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnlock the strategic blueprint of a leading e-commerce and tech platform\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind THG’s business model—this concise Business Model Canvas reveals how THG creates, delivers, and captures value across e‑commerce, tech platforms, and brand partnerships. Ideal for investors, consultants, and founders, the complete downloadable canvas gives section‑by‑section insights and ready‑to‑use templates to accelerate your analysis and planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTHG partners with third-party beauty, nutrition and lifestyle brands seeking DTC enablement via Ingenuity, bringing catalog breadth to marketplaces such as Lookfantastic and curated verticals. By 2024 Ingenuity supported over 1,000 partner brands, and THG supplies tech, logistics and marketing services. Long-term agreements boost revenue visibility and create significant upsell potential through integrated platform fees and fulfilment margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSuppliers \u0026amp; manufacturers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAs of 2024, contract manufacturers and raw-material suppliers underpin THG’s owned brands such as Myprotein and ESPA, enabling scale production and regulatory compliance. Strategic sourcing programs drive consistent quality and cost-efficiency across international markets. Co-development partnerships accelerate innovation and SKU refresh cycles, shortening time-to-market. Dual-sourcing reduces supply disruption risk and limits margin volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLogistics \u0026amp; carriers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eGlobal carriers and 3PL nodes underpin THG’s fast, cost-effective fulfillment by linking major hubs and enabling scalable inventory flow across regions. Regional partners handle cross-border delivery, returns and customs clearance while optimizing last-mile costs and transit times. Tiered service levels align premium and value propositions per market. Shared operational data reduces WISMO enquiries and improves on-time delivery metrics.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayments \u0026amp; fintech\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePayments \u0026amp; fintech partners — payment gateways, BNPL providers, anti-fraud and FX partners — raise conversion and lower risk; local methods (wallets, bank transfers) can boost international acceptance by up to 40% and reduce declines. Cost-optimized routing can cut processing fees 10–30% at scale, while chargeback management and KYC tools limit chargeback rates (industry ~0.5–1%) and protect margin.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePayment gateways: global routing\u003c\/li\u003e\n\u003cli\u003eBNPL: higher AOV, conversion lift\u003c\/li\u003e\n\u003cli\u003eAnti-fraud\/KYC: lower chargebacks (~0.5–1%)\u003c\/li\u003e\n\u003cli\u003eFX\/local methods: unlock +40% conversion\u003c\/li\u003e\n\u003cli\u003eRouting: −10–30% fees\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMedia \u0026amp; creators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eAffiliates, influencers and publishers extend THGs reach efficiently across beauty and fitness, tapping an influencer market valued at about 21.1 billion USD in 2024 and affiliate channels accounting for roughly 16% of e‑commerce sales (2023).\u003c\/p\u003e\n\u003cp\u003eAlways‑on creator programs drive performance marketing and UGC, co‑branded launches and exclusives create demand spikes, and data‑driven partner selection measurably improves ROAS and LTV.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAffiliates: broad incremental reach\u003c\/li\u003e\n\u003cli\u003eInfluencers: targeted beauty\/fitness audiences\u003c\/li\u003e\n\u003cli\u003eCreator programs: steady UGC + performance\u003c\/li\u003e\n\u003cli\u003eCo‑branded launches: short-term sales spikes\u003c\/li\u003e\n\u003cli\u003eData selection: higher ROAS\/LTV\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePartner ecosystem powering scale, margin expansion and higher international conversion\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTHG key partners: Ingenuity (1,000+ brands by 2024), contract manufacturers for owned brands, global carriers, payments\/fintech and creators driving reach—supporting scale, margin and international conversion.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003e2024\/2023 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eIngenuity\u003c\/td\u003e\n\u003ctd\u003e1,000+ partner brands (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInfluencer\/affiliates\u003c\/td\u003e\n\u003ctd\u003eInfluencer market $21.1bn (2024); affiliates ~16% e‑commerce (2023)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePayments\/fintech\u003c\/td\u003e\n\u003ctd\u003eLocal methods +40% conv; routing −10–30% fees; chargebacks ~0.5–1%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA focused, pre-written Business Model Canvas for THG detailing customer segments, omni-channel distribution, proprietary beauty and wellness value propositions, platform and fulfilment operations, and revenue streams across 9 BMC blocks; includes competitive advantages, SWOT-linked insights and investor-ready narratives to support strategic decisions and funding discussions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eCondenses THG’s strategy into a clean, editable one-page canvas that quickly identifies core components and relieves the pain of lengthy strategy documents for fast team alignment and decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand building\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDeveloping and scaling owned brands in beauty and nutrition is core to differentiation, with THG managing over 200 owned and partner brands as of 2024. Activities span product R\u0026amp;D, packaging, pricing, and positioning to accelerate margin-accretive growth. Category management drives range productivity and lifecycle planning, while regulatory and quality oversight maintain trust and retention, underpinning FY 2023 group revenue of around £1.4bn.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePlatform development\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIngenuity’s commerce stack requires continuous engineering across storefront, OMS, PIM, CDP and payments to support enterprise customers; global e‑commerce topped roughly $5 trillion in 2022, underscoring scale demands. Reliability, security and scalability are engineered to meet enterprise SLAs, with high availability and compliance controls. Rapid feature velocity enables experimentation and A\/B testing, while robust APIs provide modular services and partner integrations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePerformance marketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTHG runs full-funnel acquisition and retention across search, social, affiliates and CRM, leveraging personalization and segmentation to lift conversion and ARPU; in FY 2023 results published in 2024 the group reported c.£1.1bn revenue, underlining scale for digital investment. Creative A\/B testing and multi-touch attribution drive media efficiency and lower CAC, while loyalty mechanics and targeted promotions smooth demand and improve inventory turns.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFulfillment \u0026amp; operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWarehouse automation boosts throughput by ~30% (2024 industry avg), while demand planning and last-mile orchestration (last-mile ~50%–53% of delivery cost) enable faster delivery; global inventory placement cuts transit times and shipping spend; reverse logistics addresses ~16% e-commerce return rates in 2024, protecting refurb value and CX; continuous improvement reduces defects and raises NPS.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAutomation: +30% throughput (2024)\u003c\/li\u003e\n\u003cli\u003eLast-mile: ~50%–53% cost share\u003c\/li\u003e\n\u003cli\u003eReturns: ~16% global e-commerce rate (2024)\u003c\/li\u003e\n\u003cli\u003eGlobal inventory: lower transit\/cost\u003c\/li\u003e\n\u003cli\u003eCI: fewer defects, higher NPS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData \u0026amp; analytics\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUnified customer and operational data power merchandising, dynamic pricing and supply planning across THG; predictive models inform LTV, churn and demand forecasting, experimentation frameworks accelerate learning loops, and Ingenuity delivers enterprise insights dashboards to clients in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eData unification: single source for merchandising and supply\u003c\/li\u003e\n\u003cli\u003ePrediction: models for LTV, churn, demand\u003c\/li\u003e\n\u003cli\u003eExperimentation: rapid A\/B learning loops\u003c\/li\u003e\n\u003cli\u003eIngenuity: enterprise dashboards and insights\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eScaling \u003cstrong\u003e200+\u003c\/strong\u003e brands to \u003cstrong\u003e£1.4bn\u003c\/strong\u003e revenue with \u003cstrong\u003e30%\u003c\/strong\u003e automation uplift and \u003cstrong\u003e50–53%\u003c\/strong\u003e last-mile focus\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTHG builds and scales 200+ owned\/partner brands with product R\u0026amp;D, pricing and regulatory oversight to sustain margin-accretive growth (FY 2023 group revenue ~£1.4bn). Ingenuity maintains storefront, OMS, PIM, CDP and payments to serve enterprises amid a ~$5tn global e‑commerce market (2022), driving uptime, security and rapid feature velocity. Fulfilment automation lifts throughput ~30% (2024); returns ~16% and last‑mile ~50–53% of delivery cost inform logistics and cost control.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eOwned brands\u003c\/td\u003e\n\u003ctd\u003e200+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup rev (FY23)\u003c\/td\u003e\n\u003ctd\u003e£1.4bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlobal e‑commerce (2022)\u003c\/td\u003e\n\u003ctd\u003e$5tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAutomation lift (2024)\u003c\/td\u003e\n\u003ctd\u003e+30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReturn rate (2024)\u003c\/td\u003e\n\u003ctd\u003e~16%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLast‑mile cost share\u003c\/td\u003e\n\u003ctd\u003e50%–53%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eWhat You See Is What You Get\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe THG Business Model Canvas shown here is the actual deliverable, not a mockup or sample; it’s a live preview of the exact file you’ll receive after purchase. When you complete your order you’ll instantly download this same professional, fully editable document formatted for Word and Excel. No surprises—what you see is what you get, ready to present, edit, and apply.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PortersFiveForce","offers":[{"title":"Default Title","offer_id":55674905264505,"sku":"thg-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0914\/5276\/8633\/files\/thg-business-model-canvas.png?v=1755798104","url":"https:\/\/portersfiveforce.com\/products\/thg-business-model-canvas","provider":"Porter's Five Forces","version":"1.0","type":"link"}