{"product_id":"blackbaud-bcg-matrix","title":"Blackbaud Boston Consulting Group Matrix","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDownload Your Competitive Advantage\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eWant to know which of Blackbaud’s offerings are true Stars and which are quietly bleeding cash? This preview scratches the surface—purchase the full BCG Matrix for quadrant-by-quadrant placements, data-backed recommendations, and a clear roadmap for where to invest, hold, or divest. Get the complete Word report plus an Excel summary and skip the guesswork; strategic clarity is one click away.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eS\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003etars\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRaiser’s Edge NXT (fundraising CRM)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRaiser’s Edge NXT is a flagship with high adoption—serving over 45,000 nonprofit customers—and sits in a steady-growth fundraising-CRM category. Its subscription-first model drives recurring revenue and anchors cross-sell across Blackbaud’s suite. To defend share it needs continued investment in UX, APIs, and mobile. Keep the foot on the gas—this remains Blackbaud’s primary growth engine.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBlackbaud Grantmaking (foundations)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBlackbaud Grantmaking sits in a leadership lane as grantmaking modernizes, supported by Blackbaud's 100,000+ customers and the company’s 2023 acquisition by Thoma Bravo for roughly $4.0B, while US charitable giving reached about $499.3B in 2023 (Giving USA 2024).\u003c\/p\u003e\n\u003cp\u003eDeep workflows and broad integrations create high switching costs and defensibility across foundations and corporate grantmakers.\u003c\/p\u003e\n\u003cp\u003eGrowth is clear but requires targeted investment in advanced reporting, compliance tooling, and a stronger partner ecosystem to keep scaling before new entrants intensify competition.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Social Responsibility\/Employee Giving (YourCause)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnterprises increasingly demand measurable impact and employee engagement; in 2024 corporate giving and workplace giving programs grew ~8% year-over-year, driving budgets toward platforms like YourCause. Strong logos and global workflows underpin high market share for Blackbaud’s YourCause, with broad enterprise penetration across North America and EMEA. Continued investment in product velocity, ESG reporting and international payout rails is essential; executed well, these capabilities boost brand equity and margin expansion.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBlackbaud Payment Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eBlackbaud Payment Services sits in Stars: payments volume rises predictably with each fundraising and event cycle, and embedded low-friction checkout meaningfully boosts conversion and retention across nonprofit customers.\u003c\/p\u003e\n\u003cp\u003eTake rates are small (roughly 1–3% industry range) but scale matters — processing growth drives revenue; invest in wallets, fraud controls, and multi-currency rails to widen the moat and support international giving.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePayments cycle-driven growth\u003c\/li\u003e\n\u003cli\u003eEmbedded checkout = higher conversion\u003c\/li\u003e\n\u003cli\u003eTake rates ~1–3%\u003c\/li\u003e\n\u003cli\u003ePriorities: wallets, fraud, global currencies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData Intelligence \u0026amp; Analytics (Intelligence for Good)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDonor scoring, wealth insights and predictive models are table stakes and growing; Blackbaud serves ~45,000 nonprofit customers and analytics can lift fundraising outcomes and retention by ~10–20% when integrated with CRM. These capabilities demand continual model refresh (monthly\/quarterly) and responsible AI guardrails; prioritize accuracy and explainability to stay ahead.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDonor scoring\u003c\/li\u003e\n\u003cli\u003eWealth insights\u003c\/li\u003e\n\u003cli\u003ePredictive models\u003c\/li\u003e\n\u003cli\u003eCRM integration\u003c\/li\u003e\n\u003cli\u003eModel refresh\u003c\/li\u003e\n\u003cli\u003eResponsible AI\u003c\/li\u003e\n\u003cli\u003eAccuracy \u0026amp; explainability\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-Stars-Star-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePlatform powering 45,000+ nonprofits: recurring revenue, growing payments \u0026amp; enterprise giving\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eBlackbaud Stars (Raiser’s Edge NXT, Grantmaking, YourCause, Payments, Analytics) drive recurring revenue with high adoption—45,000+ nonprofit customers—and strong growth in payments and enterprise giving. Defensibility from deep workflows, integrations, and high switching costs. Priorities: UX, APIs, wallets, fraud, ESG reporting, model refresh and explainable AI to sustain share.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2023\/24\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e45,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUS giving\u003c\/td\u003e\n\u003ctd\u003e$499.3B (2023)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePayments take\u003c\/td\u003e\n\u003ctd\u003e1–3%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eEvaluates Blackbaud products across Stars, Cash Cows, Question Marks and Dogs with clear investment, hold or divest recommendations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eOne-page Blackbaud BCG Matrix placing each business unit in a clear quadrant to speed portfolio decisions\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eash Cows\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Edge NXT (nonprofit accounting)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFinancial Edge NXT is a mature, sticky, mission-critical nonprofit accounting product with renewal rates consistently above 90%, delivering dependable margins despite low net-new growth. Optimize implementation playbooks and training to trim onboarding costs and protect lifetime value. Milk the franchise with careful upkeep and selective upgrades to sustain cash generation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBlackbaud Education Management (K–12 suite)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBlackbaud Education Management (K–12 suite) rests on a stable private\/independent school footprint, serving over 40,000 organizations globally and benefiting from predictable school budgets. Cross-sell opportunities in tuition, billing, and advancement materially improve yield and customer lifetime value. Growth is steady rather than explosive, so prioritize reliability and support and avoid overinvesting in fringe features that erode margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLuminate Online (legacy digital marketing)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLuminate Online remains a cash cow for Blackbaud with a large installed base that continues to fund campaigns and email, delivering steady recurring revenue. It is not the new-new but generates dependable cash flow, so prioritize security, performance, and interoperability. Encourage gradual, opt-in migrations to newer platforms to avoid forced churn and preserve lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProfessional Services \u0026amp; Training\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eProfessional Services \u0026amp; Training backs every major deployment and expansion, delivering manageable utilization and durable revenue streams; Blackbaud reported roughly $1.04B revenue in FY2024 with services driving recurring renewal and adoption. Standardize delivery to protect margin and use services engagements to seed future product adoption and upsells.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ebacks-deployments\u003c\/li\u003e\n\u003cli\u003emanageable-utilization\u003c\/li\u003e\n\u003cli\u003edurable-revenue\u003c\/li\u003e\n\u003cli\u003estandardize-to-protect-margin\u003c\/li\u003e\n\u003cli\u003eseeds-product-adoption\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSupport \u0026amp; Maintenance for legacy modules\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eSupport and maintenance for legacy modules are recurring, low-growth cash cows with high retention; SaaS median renewal rates were about 92% in 2024, underscoring stable revenue. Customers pay a premium for stability and rapid fixes, so keep SLAs tight and operational costs tighter. Harvest margins by minimizing R\u0026amp;D investment and focusing on efficient ticket routing and automation.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRecurring revenue\u003c\/li\u003e\n\u003cli\u003eLow growth\u003c\/li\u003e\n\u003cli\u003eHigh retention (~92% 2024)\u003c\/li\u003e\n\u003cli\u003eTight SLAs, lean costs\u003c\/li\u003e\n\u003cli\u003eHarvest, minimal R\u0026amp;D\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/BCG-Content-CashCows-Icon-Dollar-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStable cash cows - \u003cstrong\u003e90-92%\u003c\/strong\u003e renewals, \u003cstrong\u003e$1.04B\u003c\/strong\u003e rev\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFinancial Edge NXT, Education Management (40,000 schools), Luminate Online and Services\/Support are stable cash cows with high stickiness and ~90–92% renewals, driving predictable margins and FY2024 recurring revenue (Blackbaud services ~ $1.04B). Prioritize cost-efficient delivery, targeted upgrades, and cross-sell to sustain cash flow.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eProduct\u003c\/th\u003e\n\u003cth\u003eInstalled\u003c\/th\u003e\n\u003cth\u003eRenewal\u003c\/th\u003e\n\u003cth\u003eFY24 notes\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFinancial Edge NXT\u003c\/td\u003e\n\u003ctd\u003eEnterprise NPOs\u003c\/td\u003e\n\u003ctd\u003e~90%+\u003c\/td\u003e\n\u003ctd\u003eHigh margin\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEducation Mgmt\u003c\/td\u003e\n\u003ctd\u003e40,000 orgs\u003c\/td\u003e\n\u003ctd\u003e~92%\u003c\/td\u003e\n\u003ctd\u003eStable budgets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLuminate Online\u003c\/td\u003e\n\u003ctd\u003eLarge base\u003c\/td\u003e\n\u003ctd\u003e~90%\u003c\/td\u003e\n\u003ctd\u003eSteady cash\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eServices \u0026amp; Support\u003c\/td\u003e\n\u003ctd\u003eCompany-wide\u003c\/td\u003e\n\u003ctd\u003e~92%\u003c\/td\u003e\n\u003ctd\u003e~$1.04B rev\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Transparency, Always\u003c\/span\u003e\u003cbr\u003eBlackbaud BCG Matrix\u003c\/h2\u003e\n\u003cp\u003eThe file you're previewing here is the exact BCG Matrix report you'll receive after purchase. No watermarks, no demo content—just a fully formatted, ready-to-use document crafted by strategy experts. After buying, the full file is sent to your inbox and ready to edit, print, or present. No surprises—what you see is what you get.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"PortersFiveForce","offers":[{"title":"Default Title","offer_id":56163781149049,"sku":"blackbaud-bcg-matrix","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0914\/5276\/8633\/files\/blackbaud-bcg-matrix.png?v=1762722551","url":"https:\/\/portersfiveforce.com\/products\/blackbaud-bcg-matrix","provider":"Porter's Five Forces","version":"1.0","type":"link"}